Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Firefox deleted, chrome won't connect, new browsers self installed

  • Please log in to reply
1 reply to this topic

#1 krazyistkarl


  • Members
  • 55 posts
  • Local time:09:18 PM

Posted 16 October 2015 - 01:42 AM

Carelessly downloaded a nasty infected torrent. It's deleted Firefox, installed 5 different programs, a browser, a browser toolbar and won't let me connect to the Internet.

A fake Microsoft Security Window pops up, named "permanent MFC application" in task manager supercedes all other windows and can't be closed.

I can close a few things in the rask manager, but a fake windows restart will happen and they all autostart again

Started this thread on mobile.

BC AdBot (Login to Remove)


#2 Aura


    Bleepin' Special Ops

  • Malware Response Team
  • 19,697 posts
  • Gender:Male
  • Local time:10:18 PM

Posted 16 October 2015 - 11:53 AM

Hi krazyistkarl :)

My name is Aura and I'll be assisting you with your issue. First, I would like you to boot in Safe Mode with Networking, and we'll start from there. Instructions on how to proceed for your Windows version can be found in the link below:


Once in Safe Mode with Networking, we'll run MiniToolBox to get a first look at your system.

  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users