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Can't connect monitor to Laptop!


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#1 mcginty

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Posted 15 October 2015 - 06:49 PM

Hello,

 

I have a Pavilion x2 HP laptop (Tablet w/keyboard) windows 8.1

 

I have a Samsung SyncMaster 2343BW ( ironic name)

 

The laptop has a regular HDMI  port on the side

 

The monitor has a VGA port and a DVI-D dual link port

 

I have a cable that has an HDMI male on one end and a DVI-D male on the other

 

when i put them all together the monitor does not get detected. 

 

I've tried changing the resolutions and adding the device manually. Nothing seems to work.

 

Any help would be greatly appreciated. I work a lot from home and need two monitors for my job and I can't afford another monitor unless it's a last resort.

 

Thank you for your time!

 



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#2 Chris Cosgrove

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Posted 16 October 2015 - 06:47 PM

First of all - welcome too BC !

 

The HP manual for this laptop - pp 40 & 41 - suggests the use of the F4 key to toggle between different modes -

 

http://h10032.www1.hp.com/ctg/Manual/c03995774

 

If this doesn't solve your problem are you sure that the cable you are using works, or that the DVI input on the monitor works ?

 

Chris Cosgrove



#3 mcginty

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Posted 18 October 2015 - 11:13 AM

Hello 

thank you for your reply!

 

Unfortunately the f4 function did not fix the problem.

I can confirm that the cable and monitor are working as I have been able to hook it up to other devices.

 

any other ideas would be greatly appreciated. thank you! also the laptop hooks up to a t.v fine. 



#4 Chris Cosgrove

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Posted 18 October 2015 - 03:41 PM

Oh, alright - that covers the obvious possibilities !  Leave it with me, I will see if I can get a second opinion. I don't think I have ever had my hands on an HP laptop, basically all I know of their detail is what I have read in their manuals.

 

Chris Cosgrove



#5 Platypus

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Posted 18 October 2015 - 07:59 PM

I can confirm that the cable and monitor are working as I have been able to hook it up to other devices.

Just to double-check, this means you've successfully used the monitor and cable on another source now since you're having this problem, not just that you know from a past occasion that the combination has worked before?

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#6 mcginty

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Posted 19 October 2015 - 07:30 AM

Hello again,

 

Yes, both the monitor and cable have been used on another device. I hooked them up to my PS4 and it worked fine. 

 

The cable is HDMI on one end and DVI-D dual link on the other.

 

Thanks!



#7 mjd420nova

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Posted 19 October 2015 - 08:20 AM

I've seen this mix before (HDMI/DVI-D) and it didn't really work.  DVI has many versions and handshaking is essential for the LT to "find" the monitor.  I have seen a few setups that used a converter from HDMI to DVI.  It work okay but had some problems if things weren't powered up in the right sequence.  This is  a mix of TV standards and PC standards and this don't quite match up properly and extra drivers and patches may need to be looked into.



#8 mcginty

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Posted 19 October 2015 - 10:49 AM

Thank you for your reply!

 

Any drivers or other options you can suggest? 






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