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Please Help Me


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#1 toughgirl

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Posted 19 July 2006 - 04:15 PM

I have no audio on my computer. When I try to watch a movie or listen to music it tells me its Impossible to read the flow audio: no equipment audio is available. Please help, Im lost.

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#2 need TOS

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Posted 19 July 2006 - 05:19 PM

Welcome to BC first of all.

Second of all, I would like you to check to make sure the speakers are pugged in. The speakers are on. And that the speakers are inputed in the proper jack port in the back of your computer. Fix them if they are not the way they should be. Now if they are not read farther down on my post. :thumbsup:

Now is the Audio Card installed or detected by Windows98? (If that is not your operating system please tell me)

You should be able to find out by going to start>settings>control panel>audio.

Click on an tab labeled Driver and it will tell you your Audio Card and the Driver being used. If it lists those then please post them here for me to look at.
Forgiveness is forgetting about a past that could have been

#3 toughgirl

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Posted 19 July 2006 - 06:28 PM

I went into my control panel and I looked for the audio and i dont have an icon for audio

#4 need TOS

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Posted 19 July 2006 - 06:37 PM

Ok, What OS are you running?
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#5 toughgirl

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Posted 19 July 2006 - 06:39 PM

And sorry but i dont know how to tell if the Audio Card is installed or detected by Windows98

os, windows 98 se

#6 need TOS

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Posted 19 July 2006 - 06:44 PM

Ok, now what I want you to do is turn off your computer. Take out the audio card. Turn it back on and let the computer boot. Windows will notice that there is no audio card and will uninstall it or a box will pop telling you that there is no audio card click ok and it should uninstall it. Then shut down your computer. Put the audio card back in. (if you can a different slot.) Then boot up the computer. Either it will detect the new hardware its self and it will prompt you to install it or you will have to goto control panel add new hardware. It will then detect it and ask you to install it. Re-boot after installation and see if it works.
Forgiveness is forgetting about a past that could have been

#7 toughgirl

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Posted 19 July 2006 - 06:48 PM

Okay thank you so much. I will try, but Ive never taken out an audio card before. I will see if i can figure it out. brb

thanks again

#8 need TOS

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Posted 19 July 2006 - 06:55 PM

Ok, to take it out is simple.

First, open the computer.

Second, touch sumthing metal (not on the puter) to get rid of any static electricity.

Third, locate the Audio Card

Fourth, take a screw driver and take out the screw connecting the card to the motherboard.

Fifth, place one hand on the card and another on the motherboard and give the Audio Card a pull.

And that is all.
Forgiveness is forgetting about a past that could have been

#9 toughgirl

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Posted 19 July 2006 - 07:25 PM

Okay I got the audio card out then started windows. When it restarted nothing came up saying that it was going to auto uninstall or if i wanted to uninstall the program. So i turned off my computer and reinstalled the audio card. When i started it agian it didnt detect the new hardware. So i went into the add new hardware and it serched for new hardware but nothing was found.

#10 need TOS

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Posted 19 July 2006 - 07:27 PM

so did you click uninstall the program?
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#11 toughgirl

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Posted 19 July 2006 - 07:31 PM

No nothing came up asking me if i wanted to uninstall it.

#12 acklan

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Posted 19 July 2006 - 07:32 PM

You may have a bad card. Try Belarc or Everest 1.51 and see if it will discover the card.
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#13 need TOS

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Posted 19 July 2006 - 07:38 PM

Ok, I am guessing that you have the device still in the computer.

Right-click on my computer.

Goto properties and there should be a Hardware Tab. Click on Audio Devices and then select Uninstall. Reboot the computer and it should detect it.
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#14 toughgirl

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Posted 19 July 2006 - 07:41 PM

What catagory would my audio card be in because i didnt see it.

#15 toughgirl

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Posted 19 July 2006 - 07:42 PM

okay need tos i will go try brb




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