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DNS server is not responding


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#1 Whtlightnin

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Posted 13 October 2015 - 09:34 PM

For a few months now I've had some serious connectivity issues with my computer; I gave up a while back and started using my tablet. But now I really wanna get back into PC gaming. When I run troubleshooting I always get this error message. I have flushed the DNS cache, pinged websites (to which I get good results), connected to a different DNS server, and bought a new USB wireless adapter. I've run the computer in safe mode with networking and I still get no web pages to load. When I use an Ethernet cable my internet works just fine; the modem is on the other side of the house however and goes straight through the kitchen. If anyone has any clues as to what I could do to alleviate this, I would be eternally grateful.

Also I am running windows 7 service pack 1. Sorry, I forgot to mention that

Edited by Queen-Evie, 28 October 2015 - 09:20 AM.
moved from Windows 7 to Networking


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#2 dc3

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Posted 14 October 2015 - 09:09 AM

What is the exact error message you are getting?

 

Please download and install Farbar Service Scanner.
 
When FSS opens you will see an image like the one below.  
 
FSS1_zpsed396cd9.png
 
Place checks in all of the boxes and then click on Scan
 
When the Scan is complete a log similar to the one below will open.  Copy and then paste this in your topic.
 
FSS2_zps8ffbee2d.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Whtlightnin

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Posted 14 October 2015 - 10:08 AM

The error message I receive is "the DNS server is not responding".
 
 
 
Farbar Service Scanner Version: 26-07-2015
Ran by Kenny (administrator) on 14-10-2015 at 11:07:10
Running from "C:\Users\Kenny\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#4 dc3

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Posted 14 October 2015 - 10:36 AM

Unplug your router and leave it unplugged for one minute.  Then pug it back in and see if resetting the router resolves this.

 

If it doesn't try resetting the tcp/ip.

 


How to reset TCP/IP
 
Go to Start> Run and type in cmd and press Enter.
 
Click on the Start orb, then type cmd in the Search programs and files box.
 
cmd will appear under Programs, right click on cmd and choose Run as administrator.
 
A screen similar to the one below will open.
 
Screenshot2.jpg
 
Copy and paste the following command in the Elevated Command Prompt.
 
netsh int ip reset c:\resetlog.txt and then press Enter.
                                                                 
Reboot the computer.

Edited by dc3, 14 October 2015 - 10:38 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Whtlightnin

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Posted 14 October 2015 - 11:29 AM

After rebooting I was able to load Google.com. However the page took ~1 minute to come up. And shortly after, the next page failed to load and diagnostics gave me the same error message as before.

#6 dc3

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Posted 14 October 2015 - 11:38 AM

How far away is the router from this computer.  I'm guessing this is a desktop?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 Whtlightnin

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Posted 14 October 2015 - 11:42 AM

Yes it is a desktop. The router is about 45 feet away on the other side of the house. I had considered this to be an issue but the connection has full wireless bars at all times. Also I have a tablet that I use at the same distance that has never had an issue.

#8 Whtlightnin

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Posted 14 October 2015 - 12:24 PM

Now the problem isn't constant. It seems to be happening intermittently. Not sure if that would help narrow down the cause

#9 dc3

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Posted 16 October 2015 - 11:38 AM

Try using the instructions here to resolve the DNS Server not responding.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 annetteriley

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Posted 27 October 2015 - 05:15 AM

There are a few best solutions from the article below, which can help you to solve the DNS server not responding error on your computer. Take a look!

 

http://www.techfor.us/2015/09/dns-server-not-responding/



#11 Wand3r3r

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Posted 28 October 2015 - 10:15 AM

Go to speedtest.net and run a broadband test.  Post the results for review.

From a command prompt run the command tracert yahoo.com and post those results also



#12 annetteriley

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Posted 23 November 2016 - 01:04 AM

There are a few best solutions from the article below, which can help you to solve the DNS server not responding error on your computer. Take a look!

 

techfor.us/2015/09/dns-server-not-responding/

 

Updated with new link, the link above doesn't work anymore.

 

https://usefulpcguide.com/18262/fix-dns-server-not-responding-error/


Edited by annetteriley, 23 November 2016 - 01:04 AM.


#13 dc3

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Posted 23 November 2016 - 11:20 AM

This topic has had no response in over a year.  The original poster is still active in these forums, but has not responded to this topic.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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