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corrupt file cannot repair windows


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#1 ricbor

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Posted 13 October 2015 - 09:25 PM

Good evening everyone,

 

I've been having this problem for over one month now.  I've tried to fix my problem with someone from the malware forum without any success.

 

He referred me to this forum hoping someone can help me.

 

Here is a link to all that we have done so far.

 

thx

 

http://www.bleepingcomputer.com/forums/t/589495/cannot-repair-windows/



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#2 usasma

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Posted 14 October 2015 - 05:26 AM

Please clarify - did you ever get the SFC command to run successfully - and if so, did it say if it fixed anything?

 

Let's start with this (Windows Updates are closely linked to the System File Checker (SFC) tool):

 

There's not many experts at fixing Windows Updates (this is closely related to the SFC commands).
I am not one of them.
But the few experts that there are a sorely overworked - so getting a reply will be difficult.
I'll continue to attempt to help here, but please bear with me.


First, please try the Windows Update troubleshooter/fixes listed here:
Windows Update Troubleshooter:  https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
Windows Update Troubleshooter KB article:  https://support.microsoft.com/en-us/kb/2714434
Reset Windows Update Components KB article:  https://support.microsoft.com/en-us/kb/971058

Then, if that doesn't fix the Windows Update problem, please do the following 2 things. (copied from here:  http://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html ):

Run SFCFix

    This free tool of neimiro's creation (see above link) is a very good starting point for the diagnosis and repair of all Windows Update and System File Checker corruptions. We therefore need you to run this tool prior to collecting logfiles.

        -  First download and run a copy of the tool from http://www.sysnative.com/niemiro/apps/SFCFix.exe.
        -  Work through any on-screen prompts and then await completion (runtime is approximately 15 minutes).
        -  Once it has finished, if there are any unrepaired corruptions (the tool will notify you if it has succeeded in repairing all corruptions if they're simple in which case we're no longer needed) or unresolved problems with your computer, you need to post us the complete logfile which opens on exit. Simply copy (Ctrl-A, Ctrl-C) and paste (Ctrl-V) the entire logfile into your new thread (also know as a 'topic'). How to create a new thread is shown later on in this post.

Export CBS folder
NOTE:  This is not for me (I can't read them).  This is in case you decide to post in the OS forums asking for help from the experts. 

        -  On Windows 8/10, press the Windows key, type This PC, and press Enter.
        -  On Windows Vista/7, click the Start button StartButton_16x16.gif then click Computer.
        -  Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
        -  Find and double click on the Logs folder.
        -  Right-click on the CBS folder, and select Copy.
        -  Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
        -  Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
        -  A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.


As for the first item (SFCFix), just copy and paste into your post as indicated.
For the second item (CBS log), if you'd like it analyzed, start a post in the OS forums, then zip it up and upload it with your next post there (it's not needed in this topic as I can't read it).
If it's too big to upload (or you get an error), just upload it to a free file hosting service (such as OneDrive or DropBox).  Ensure that it's shared and then post a link to it here.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 ricbor

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Posted 28 October 2015 - 09:45 PM

ok, so after a couple of weeks off, I'm starting this repair thing over.

 

My biggest problem right now is that I can't start windows in normal or safe mode.  Therefore, I can't run sfcfix.exe.  Is there any other way to run it??

 

thanks



#4 usasma

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Posted 30 October 2015 - 06:05 PM

Do you have installation media?

If not, can you order them from Dell?  If in the US, here's a link on how to do it:  http://www.carrona.org/recdisc.html#dell

 

There are various different repair things that we can try.

Do you have anything that you want to save?  If so, we'll have to pursue that first (just in case the repairs wipe out the system).


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 ricbor

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Posted 06 November 2015 - 05:35 PM

yes to all your questions.

 

I do have the recovery discs from Dell.  Like I said in the malware forum, if possible, I would like to repair without wiping the system. 

 

All my files are on a different HDD.  That is not the issue.  I'm running the OS on a SSD and the programs are on a second HDD but naturally some program files were written on the SSD.  So it's more saving the program files and not having to reinstall some programs than pictures or documents.

 

thanks again



#6 usasma

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Posted 08 November 2015 - 05:52 AM

What error messages do you get when you attempt to start Windows?

Have you tried Startup Repair?

Have you tried System Restore?

Have you tried these commands from the command prompt (pressing Enter after each one)?:

 

bootrec /fixmbr

bootrec /fixboot

bootrec /rebuildbcd

 

Have you run these free, bootable diagnostics:  http://www.carrona.org/initdiag.html

 

I'd suggest trying a repair of Windows - but you'll have to get into Windows in order to do that.

Most other options (outside of Windows) consist of a reinstallation of Windows and then reimporting your data.

 

Saving program files is darned near impossible.

There are programs that assist with this, but they have to be running when you install the program.
And the work involved in making them work again is huge.

Beyond that, you'll also have to be adept at recreating the registry keys used by the programs.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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