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Chrome won't open and internet is blocked


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39 replies to this topic

#1 Dmdt84

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Posted 12 October 2015 - 07:42 PM

Hi
I am posting this from my phone because my laptop is giving me a ton of issues! Google chrome will not open at all, you click the icon the hourglass pops up and then nothing... IE will open but even with the internet connected through wired or wifi it says this page can't be displayed, for every page. This has only been happening since yesterday. Before that though I seemed to be having a bunch of Internet security pop ups so that has be thinking its some sort of virus. I don't know what to do though since I can't get the laptop to actually allow me in the Internet. Any help would be GREAT!!

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#2 Dmdt84

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Posted 12 October 2015 - 08:02 PM

Also whenever I restart my computer I am getting a message stating: "the program can't start because DNSAPI.dll is missing from your computer. Try reinstalling the program to fix the problem." I haven't added or removed any programs in months so I'm not sure why it's saying this.

#3 Aura

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Posted 12 October 2015 - 08:22 PM

Hi Dmdt84 :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

EndqYRa.pngSystem File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Spcusrh.pngRun as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

You can transfer the CBS.txt file on another computer and upload it from there if you want.

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#4 Dmdt84

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Posted 12 October 2015 - 09:44 PM

I don't know if I am typing it wrong or what but whenever I try to type the info to get the log it tells me "the system cannot find the path specified"

#5 Aura

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Posted 13 October 2015 - 05:21 AM

You are probably typing it wrong. You can copy the command, then right-click in the command prompt and select Paste :)

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#6 Dmdt84

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Posted 13 October 2015 - 07:53 AM

I was having trouble with it because my computer wouldn't connect to the internet at all, wired or wifi. I was using my phone to see your responses so couldn't copy and paste (: It wasn't the connection though because other devices weren't having that trouble.

 

Sometime last night my computer shut down and since it restarted it will connect using IE. But that command box closed when it restarted... Do I need to do that process again to get the log you requested?

Sorry for all the trouble!



#7 Aura

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Posted 13 October 2015 - 08:25 AM

I would do another SFC scan, since the CBS.log is very volatile and therefore the information I'm looking for might already be gone from it. Hence why it needs to be uploaded right after the scan is complete :)

And no problem, no worries :)

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#8 Dmdt84

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Posted 13 October 2015 - 09:19 AM

Ran the scan again and copy and pasted the command and it is telling me "access is denied"



#9 Dmdt84

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Posted 13 October 2015 - 09:21 AM

nevermind figured it out! lol

working on uploading it now



#10 Dmdt84

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Posted 13 October 2015 - 09:29 AM

Here is the link:

https://onedrive.live.com/redir?resid=68e827c31c5421b9!107&authkey=!AHHX9-2YuwGbnmY&ithint=file%2ctxt



#11 Aura

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Posted 13 October 2015 - 09:32 AM

It looks like SFC returned a clean CBS.log. Alright, follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      B8oLpa3.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#12 Dmdt84

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Posted 13 October 2015 - 09:41 AM

The first time I ran the sfc scan and couldn't get the log to work it looked different and said it fixed something but I don't remember off the top of my head what it said...

 

Here is the results from the toolbox scan:

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by aarons (administrator) on 13-10-2015 at 10:36:35
Running from "C:\Users\aarons\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Satellite L655D Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: localhost:8080

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com
127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com
127.0.0.1 adobeereg.com practivate.adobe practivate.adobe.com practivate.adobe.newoa practivate.adobe.ntp practivate.adobe.ipp ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com
127.0.0.1 ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com
127.0.0.1 www.adobeereg.com wwis-dubc1-vip60.adobe.com www.wip.adobe.com www.wip1.adobe.com
127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com wwis-dubc1-vip60.adobe.com crl.verisign.net CRL.VERISIGN.NET ood.opsource.net
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com

There are 15481 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wireless Network Connection 2 (Connected)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : aarons-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC #2
   Physical Address. . . . . . . . . : 20-7C-8F-3F-91-2C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:881:c000:6380::2(Preferred)
   Lease Obtained. . . . . . . . . . : Tuesday, October 13, 2015 9:54:12 AM
   Lease Expires . . . . . . . . . . : Tuesday, October 13, 2015 10:40:27 AM
   IPv6 Address. . . . . . . . . . . : 2601:881:c000:6380:50d0:9600:4f18:1f49(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:881:c000:6380:7cd1:83d0:e690:a3ee(Preferred)
   Link-local IPv6 Address . . . . . : fe80::50d0:9600:4f18:1f49%16(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.5(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, October 13, 2015 9:53:06 AM
   Lease Expires . . . . . . . . . . : Tuesday, October 20, 2015 9:53:07 AM
   Default Gateway . . . . . . . . . : fe80::ce35:40ff:fea6:d3ae%16
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 388005007
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-4E-0A-1F-60-EB-69-52-C1-1F
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) #2
   Physical Address. . . . . . . . . : 60-EB-69-52-C1-1F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    google.com
Addresses:  2607:f8b0:4008:80a::200e
   216.58.192.78

Pinging google.com [2607:f8b0:4008:804::200e] with 32 bytes of data:
Reply from 2607:f8b0:4008:804::200e: time=23ms
Reply from 2607:f8b0:4008:804::200e: time=22ms

Ping statistics for 2607:f8b0:4008:804::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 23ms, Average = 22ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
   2001:4998:44:204::a7
   2001:4998:c:a06::2:4008
   98.139.183.24
   206.190.36.45
   98.138.253.109

Pinging yahoo.com [2001:4998:c:a06::2:4008] with 32 bytes of data:
Reply from 2001:4998:c:a06::2:4008: time=104ms
Reply from 2001:4998:c:a06::2:4008: time=110ms

Ping statistics for 2001:4998:c:a06::2:4008:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 104ms, Maximum = 110ms, Average = 107ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...20 7c 8f 3f 91 2c ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC #2
 15...60 eb 69 52 c1 1f ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) #2
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.5     25
         10.0.0.0    255.255.255.0         On-link          10.0.0.5    281
         10.0.0.5  255.255.255.255         On-link          10.0.0.5    281
       10.0.0.255  255.255.255.255         On-link          10.0.0.5    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.5    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.5    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16    281 ::/0                     fe80::ce35:40ff:fea6:d3ae
  1    306 ::1/128                  On-link
 16    281 2601:881:c000:6380::/60  fe80::ce35:40ff:fea6:d3ae
 16     33 2601:881:c000:6380::/64  On-link
 16    281 2601:881:c000:6380::2/128
                                    On-link
 16    281 2601:881:c000:6380:50d0:9600:4f18:1f49/128
                                    On-link
 16    281 2601:881:c000:6380:7cd1:83d0:e690:a3ee/128
                                    On-link
 16    281 fe80::/64                On-link
 16    281 fe80::50d0:9600:4f18:1f49/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/13/2015 10:33:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 44.0.2403.157, time stamp: 0x55d29eef
Faulting module name: chrome.dll, version: 44.0.2403.157, time stamp: 0x55d299e2
Exception code: 0x80000003
Fault offset: 0x000151f1
Faulting process id: 0x1d8
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3

Error: (10/13/2015 09:55:56 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (10/13/2015 09:55:25 AM) (Source: CVHSVC) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (10/13/2015 09:54:33 AM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (10/13/2015 09:53:46 AM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 44.0.2403.157, time stamp: 0x55d29eef
Faulting module name: chrome.dll, version: 44.0.2403.157, time stamp: 0x55d299e2
Exception code: 0x80000003
Fault offset: 0x000151f1
Faulting process id: 0x84
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3

Error: (10/13/2015 09:53:23 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   17 5.0.0.10.in-addr.arpa. PTR aarons-PC.local.

Error: (10/13/2015 09:53:23 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 10.0.0.5:5353   19 5.0.0.10.in-addr.arpa. PTR aarons-PC-2.local.

Error: (10/13/2015 09:22:23 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (10/13/2015 09:21:51 AM) (Source: CVHSVC) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (10/13/2015 09:20:28 AM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

System errors:
=============
Error: (10/13/2015 09:53:53 AM) (Source: Service Control Manager) (User: )
Description: The Security Center service failed to start due to the following error:
%%1079

Error: (10/13/2015 09:53:04 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\windows\system32\Rtlihvs.dll
Error Code: 126

Error: (10/13/2015 09:34:56 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error:
%%5

Error: (10/13/2015 09:29:18 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (10/13/2015 09:20:02 AM) (Source: Service Control Manager) (User: )
Description: The Security Center service failed to start due to the following error:
%%1079

Error: (10/13/2015 09:18:52 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\windows\system32\Rtlihvs.dll
Error Code: 126

Error: (10/13/2015 08:54:45 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error:
%%5

Error: (10/13/2015 08:54:38 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (10/13/2015 08:45:53 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Security Center Service service depends on the Security Center service which failed to start because of the following error:
%%1079

Error: (10/13/2015 08:45:53 AM) (Source: Service Control Manager) (User: )
Description: The Security Center service failed to start due to the following error:
%%1079

Microsoft Office Sessions:
=========================
Error: (10/13/2015 10:33:10 AM) (Source: Application Error)(User: )
Description: chrome.exe44.0.2403.15755d29eefchrome.dll44.0.2403.15755d299e280000003000151f11d801d105c413c8134bC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\44.0.2403.157\chrome.dll53677d72-71b7-11e5-b88c-60eb6952c11f

Error: (10/13/2015 09:55:56 AM) (Source: CVHSVC)(User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (10/13/2015 09:55:25 AM) (Source: CVHSVC)(User: )
Description: Too many failures while downloading ranges: 2

Error: (10/13/2015 09:54:33 AM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (10/13/2015 09:53:46 AM) (Source: Application Error)(User: )
Description: chrome.exe44.0.2403.15755d29eefchrome.dll44.0.2403.15755d299e280000003000151f18401d105be8b15ab81C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\44.0.2403.157\chrome.dlld253220c-71b1-11e5-b88c-60eb6952c11f

Error: (10/13/2015 09:53:23 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   17 5.0.0.10.in-addr.arpa. PTR aarons-PC.local.

Error: (10/13/2015 09:53:23 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 10.0.0.5:5353   19 5.0.0.10.in-addr.arpa. PTR aarons-PC-2.local.

Error: (10/13/2015 09:22:23 AM) (Source: CVHSVC)(User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (10/13/2015 09:21:51 AM) (Source: CVHSVC)(User: )
Description: Too many failures while downloading ranges: 2

Error: (10/13/2015 09:20:28 AM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

CodeIntegrity Errors:
===================================
  Date: 2015-08-16 18:54:02.361
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-08-16 18:53:18.528
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-08-16 18:48:54.348
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-08-16 18:46:20.801
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-08-16 18:46:20.665
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-08-16 18:45:23.467
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-08-16 18:45:17.196
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-08-16 18:45:17.055
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-08-16 18:42:54.050
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-08-16 18:42:53.858
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

µTorrent (HKLM-x32\...\uTorrent) (Version: 3.2.1.28086 - BitTorrent Inc.)
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.008.20082 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.185 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.185 - Adobe Systems Incorporated)
aioprnt (HKLM\...\{0645A454-AD44-4F0D-99CF-6B762735AD1F}) (Version: 5.3.1.0 - Eastman Kodak Company) Hidden
aioscnnr (HKLM-x32\...\{376348C2-E372-48BC-A138-E896757BD86A}) (Version: 6.2.3.10 - Your Company Name) Hidden
aioscnnr (HKLM-x32\...\{EF53BFAB-4C10-40DB-A82D-9B07111715C6}) (Version: 7.6.13.10 - Your Company Name) Hidden
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
Amazon MP3 Uploader (HKLM-x32\...\{0412CCFF-BFAC-83D8-44FB-3BE60F05FCF8}) (Version: 1.0.8 - Amazon Services LLC) Hidden
Amazon MP3 Uploader (HKLM-x32\...\com.amazon.music.uploader) (Version: 1.0.8 - Amazon Services LLC)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.26 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{5792CD64-61B4-C448-0D22-3C51DD73AB2A}) (Version: 3.0.765.0 - ATI Technologies, Inc.)
Bejeweled 2 Deluxe (HKLM-x32\...\WT088682) (Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build-a-lot 2 (HKLM-x32\...\WT088703) (Version: 2.2.0.95 - WildTangent) Hidden
C4USelfUpdater (HKLM-x32\...\{48B41C3A-9A92-4B81-B653-C97FEB85C910}) (Version: 1.00.0000 - Your Company Name) Hidden
calibre (HKLM-x32\...\{4A7785E7-924F-4938-98C6-B08F2DAA0961}) (Version: 2.16.0 - Kovid Goyal)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version:  - ‪Canon Inc.‬)
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version:  - )
Canon iP2700 series Printer Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP2700_series) (Version:  - Canon Inc.)
Canon iP2700 series User Registration (HKLM-x32\...\Canon iP2700 series User Registration) (Version:  - )
Canon MG3200 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG3200_series) (Version: 1.01 - Canon Inc.)
Canon Utilities Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon Utilities My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Utilities Solution Menu (HKLM-x32\...\CanonSolutionMenu) (Version:  - )
ccc-core-static (HKLM-x32\...\{219B4856-468A-F0BB-8249-E630AD4E86C2}) (Version: 2010.0315.1050.17562 - ATI) Hidden
center (HKLM-x32\...\{56BA241F-580C-43D2-8403-947241AAE633}) (Version: 7.8.0.0 - Eastman Kodak Company) Hidden
Chuzzle Deluxe (HKLM-x32\...\WT088696) (Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.119.0.60 - Conexant)
ConvertXtoDVD 4.1.19.365 (HKLM-x32\...\{DB6AB705-C9BD-40E3-8929-2EA57F36A4FF}_is1) (Version: 4.1.19.365 - )
Dropbox (HKCU\...\Dropbox) (Version: 3.10.7 - Dropbox, Inc.)
essentials (HKLM-x32\...\{BE94C681-68E2-4561-8ABC-8D2E799168B4}) (Version: 7.8.0.0 - Eastman Kodak Company) Hidden
FATE (HKLM-x32\...\WT088739) (Version: 2.2.0.95 - WildTangent) Hidden
Fisher-Price iXL - Kai-lan (HKLM-x32\...\{279D975A-0CF3-47DB-A675-33051A7EFD79}) (Version: 1.0.0.0 - Fisher-Price) Hidden
Fisher-Price iXL - Kai-lan (HKLM-x32\...\InstallShield_{279D975A-0CF3-47DB-A675-33051A7EFD79}) (Version: 1.0.0.0 - Fisher-Price)
Fisher-Price iXL - Mickey's Clubhouse (HKLM-x32\...\{22573924-8FA0-488C-9E59-ABF6883F7507}) (Version: 1.0.0 - Fisher-Price) Hidden
Fisher-Price iXL - Mickey's Clubhouse (HKLM-x32\...\InstallShield_{22573924-8FA0-488C-9E59-ABF6883F7507}) (Version: 1.0.0 - Fisher-Price)
Fisher-Price iXL Computer Software (HKLM-x32\...\{24C4A041-9136-43DB-8C26-3060FC8CFFF8}) (Version: 2.0.2.8 - Fisher-Price) Hidden
Fisher-Price iXL Computer Software (HKLM-x32\...\InstallShield_{24C4A041-9136-43DB-8C26-3060FC8CFFF8}) (Version: 2.0.2.8 - Fisher-Price)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.101 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
iCloud (HKLM\...\{EAFB2AD8-D92B-464C-8D97-B9CB94703C4A}) (Version: 3.0.2.163 - Apple Inc.)
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
Java 8 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Jewel Quest - Heritage (HKLM-x32\...\WT088750) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{8E5233E1-7495-44FB-8DEB-4BE906D59619}) (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Kodak AIO Printer (HKLM\...\{27EF8E7F-88D1-4ec5-ADE2-7E447FDF114E}) (Version: 7.8.1.0 - Eastman Kodak Company) Hidden
KODAK AiO Software (HKLM-x32\...\{E0F274B7-592B-4669-8FB8-8D9825A09858}) (Version: 7.8.5.2 - Eastman Kodak Company)
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
LeapFrog Connect (HKLM-x32\...\{8A0C34E5-01A6-476B-87F3-321ABAA3948D}) (Version: 6.0.19.19317 - LeapFrog) Hidden
LeapFrog Connect (HKLM-x32\...\UPCShell) (Version: 6.0.19.19317 - LeapFrog)
LeapFrog Tag Junior Plugin (HKLM-x32\...\{A6F7860A-7B9E-44F6-8EFD-6D9BEB98F556}) (Version: 6.0.19.19317 - LeapFrog) Hidden
Learning Lodge Navigator (HKLM-x32\...\VTechDownloadManager) (Version:  - VTech)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
ocr (HKLM-x32\...\{BFBCF96F-7361-486A-965C-54B17AC35421}) (Version: 6.2.3.50 - Eastman Kodak Company) Hidden
Origin (HKLM-x32\...\Origin) (Version: 9.2.1.4399 - Electronic Arts, Inc.)
OverLook (HKLM-x32\...\E0EC7B37-6115-9342-889D-6F32F068E94D) (Version: 195.0.0.1703 - Korston United)
PeerBlock 1.1 (r518) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.1.0.518 - PeerBlock, LLC)
Plants vs. Zombies (HKLM-x32\...\WT088702) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (HKLM-x32\...\WT088759) (Version: 2.2.0.95 - WildTangent) Hidden
PreReq (HKLM-x32\...\{DA5BDB2A-12F0-4343-8351-21AAEB293990}) (Version: 6.2.4.0 - Eastman Kodak Company) Hidden
PrintProjects (HKLM-x32\...\PrintProjects) (Version: 1.0.0.9282 - RocketLife Inc.)
Quickbooks Financial Center (HKLM-x32\...\{3B843B38-04B1-4CE6-8888-586273E0F289}) (Version: 2.02 - TOSHIBA Corporation)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30113 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{0FB630AB-7BD8-40AE-B223-60397D57C3C9}) (Version: 2.00.0011 - Realtek)
Skype Launcher (HKLM-x32\...\{DA84ECBF-4B79-47F2-B34C-95C38484C058}) (Version: 2.01 - TOSHIBA Corporation)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated)
The Sims 2 (HKLM-x32\...\{8AB8D458-939E-403F-0097-9BA1C1F013D5}) (Version:  - )
The Sims 2 Family Fun Stuff (HKLM-x32\...\{6BDD9CE6-D0A6-478A-BAD3-BA6945E89EB0}) (Version:  - )
The Sims 2 Glamour Life Stuff (HKLM-x32\...\{9CDBC303-3EED-40b0-8E41-A7C65AA96C26}) (Version:  - )
The Sims 2 Nightlife (HKLM-x32\...\{F7529650-B9DB-481B-0089-A2AC3C2821C1}) (Version:  - )
The Sims 2 Open For Business (HKLM-x32\...\{7B3577F5-1D82-4C9B-008B-69D026FD8BCA}) (Version:  - )
The Sims 2 Pets (HKLM-x32\...\{4817189D-1785-4627-A33C-39FD90919300}) (Version:  - )
The Sims 2 University (HKLM-x32\...\{8FD3F4BA-A4A6-4380-00A6-CC6853AB2DC2}) (Version:  - )
The Sims™ 2 Apartment Life (HKLM-x32\...\{B6F5B704-06D3-4687-90F3-6195304AD755}) (Version:  - Electronic Arts)
The Sims™ 2 Bon Voyage (HKLM-x32\...\{F248ADFA-64E0-4b03-8A83-059078BED6A0}) (Version:  - Electronic Arts)
The Sims™ 2 Celebration! Stuff (HKLM-x32\...\{EAA38532-7AD0-4f78-918A-4F4F02096ECE}) (Version:  - )
The Sims™ 2 FreeTime (HKLM-x32\...\{87F6C83D-F949-4d14-B5CB-DC8C75F8932D}) (Version:  - Electronic Arts)
The Sims™ 2 H&M® Fashion Stuff (HKLM-x32\...\{84DDE556-43EF-43ed-B2DF-37AF9E5DDD75}) (Version:  - )
The Sims™ 2 IKEA® Home Stuff (HKLM-x32\...\{6E17F9751-F056-4335-B718-8AF1B1092AFB}) (Version:  - Electronic Arts)
The Sims™ 2 Kitchen & Bath Interior Design Stuff (HKLM-x32\...\{6522C636-B04C-4333-9BEB-9E0C0B6350D6}) (Version:  - Electronic Arts)
The Sims™ 2 Mansion and Garden Stuff (HKLM-x32\...\{1A2A15C2-6780-49c1-B296-503230E9DE00}) (Version:  - Electronic Arts)
The Sims™ 2 Seasons (HKLM-x32\...\{DFEF49D9-FC95-4301-99B9-2FB91C6ABA06}) (Version:  - )
The Sims™ 2 Teen Style Stuff (HKLM-x32\...\{5C648FDB-0138-4619-B66E-230EF53E8E2C}) (Version:  - Electronic Arts)
The Sims™ 3 (HKLM-x32\...\{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}) (Version: 1.67.2 - Electronic Arts)
The Sims™ 3 70s, 80s, & 90s Stuff (HKLM-x32\...\{E1868CAE-E3B9-4099-8C18-AA8944D336FD}) (Version: 17.0.77 - Electronic Arts)
The Sims™ 3 Ambitions (HKLM-x32\...\{910F4A29-1134-49E0-AD8B-56E4A3152BD1}) (Version: 4.0.87 - Electronic Arts)
The Sims™ 3 Diesel Stuff (HKLM-x32\...\{1C9B6173-6DC9-4EEE-9EFC-6BA115CFBE43}) (Version: 14.0.48 - Electronic Arts)
The Sims™ 3 Fast Lane Stuff (HKLM-x32\...\{ED436EA8-4145-4703-AE5D-4D09DD24AF5A}) (Version: 5.0.44 - Electronic Arts)
The Sims™ 3 Generations (HKLM-x32\...\{E6B88BD6-E4B2-4701-A648-B6DAC6E491CC}) (Version: 8.0.152 - Electronic Arts)
The Sims™ 3 High-End Loft Stuff (HKLM-x32\...\{71828142-5A24-4BD0-97E7-976DA08CE6CF}) (Version: 3.0.38 - Electronic Arts)
The Sims™ 3 Into the Future (HKLM-x32\...\{A0BBD6C7-B546-4048-B33A-F21F5C9F5B09}) (Version: 21.0.150 - Electronic Arts)
The Sims™ 3 Island Paradise (HKLM-x32\...\{DB21639E-FE55-432C-BCA2-0C5249E3F79E}) (Version: 19.0.101 - Electronic Arts)
The Sims™ 3 Katy Perry's Sweet Treats (HKLM-x32\...\{9B2506E3-9A3F-45B5-96BF-509CAD584650}) (Version: 13.0.62 - Electronic Arts)
The Sims™ 3 Late Night (HKLM-x32\...\{45057FCE-5784-48BE-8176-D9D00AF56C3C}) (Version: 6.0.81 - Electronic Arts)
The Sims™ 3 Master Suite Stuff (HKLM-x32\...\{08A25478-C5DD-4EA7-B168-3D687CA987FF}) (Version: 11.0.84 - Electronic Arts)
The Sims™ 3 Movie Stuff (HKLM-x32\...\{D0087539-3C57-44E0-BEE7-D779D546CBE1}) (Version: 20.0.53 - Electronic Arts)
The Sims™ 3 Outdoor Living Stuff (HKLM-x32\...\{117B6BF6-82C3-420C-B284-9247C8568E53}) (Version: 7.0.55 - Electronic Arts)
The Sims™ 3 Pets (HKLM-x32\...\{C12631C6-804D-4B32-B0DD-8A496462F106}) (Version: 10.0.96 - Electronic Arts)
The Sims™ 3 Seasons (HKLM-x32\...\{3DE92282-CB49-434F-81BF-94E5B380E889}) (Version: 16.0.136 - Electronic Arts)
The Sims™ 3 Showtime (HKLM-x32\...\{3BBFD444-5FAB-49F6-98B1-A1954E831399}) (Version: 12.0.273 - Electronic Arts)
The Sims™ 3 Supernatural (HKLM-x32\...\{B37DAFA5-717D-41F8-BDFB-3A4B68C0B3A1}) (Version: 15.0.135 - Electronic Arts)
The Sims™ 3 Town Life Stuff (HKLM-x32\...\{7B11296A-F894-449C-8DF6-6AAAA7D4D118}) (Version: 9.0.73 - Electronic Arts)
The Sims™ 3 University Life (HKLM-x32\...\{F26DE8EF-F2CF-40DC-8CDA-CC0D82D11B36}) (Version: 18.0.126 - Electronic Arts)
The Sims™ 3 World Adventures (HKLM-x32\...\{BA26FFA5-6D47-47DB-BE56-34C357B5F8CC}) (Version: 2.0.86 - Electronic Arts)
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.2.0 - Toshiba)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.1 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{1B87C40B-A60B-4EF3-9A68-706CF4B69978}) (Version: 3.00.11 - TOSHIBA CORPORATION)
Toshiba Book Place (HKLM-x32\...\{BB51B753-9A0C-4D1D-B3EF-A1B936F55796}) (Version: 2.0.3977.0 - K-NFB Reading Technology, Inc.)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}) (Version: 1.6.06.64 - TOSHIBA Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.2 for x64 - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM-x32\...\InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}) (Version: 1.2.7.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.3.64 - TOSHIBA Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{C4FFA951-9678-4D51-84B4-AFD15D3C45AD}) (Version: 4.03.02.00 - )
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.6 - TOSHIBA Corporation)
Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.3.198 - Symantec Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}) (Version: 1.0.80.3.64 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.8.0 - TOSHIBA CORPORATION)
Toshiba Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 2.0.0.24 - Toshiba)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.6.0.64 - TOSHIBA Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 for x64 - TOSHIBA Corporation)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{A0E99122-25C1-4CA4-9063-499A2A814EB6}) (Version: 1.6.05.64 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.9 - TOSHIBA)
TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{CBD6B23D-41D5-4A46-8019-6208516C9712}) (Version: 4.03.02.00 - )
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.3.2.64 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.1.1.15 - TOSHIBA Corporation)
ToshibaRegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.4 - Toshiba)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin) (HKLM-x32\...\TagJuniorPlugin) (Version:  - LeapFrog)
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT088760) (Version: 2.2.0.95 - WildTangent) Hidden
VTech Download Agent Library (HKLM-x32\...\{40C4903E-EDFB-4CAE-A611-41FEBA585921}) (Version: 1.00.0000 - VTech) Hidden
Wheel of Fortune 2 (HKLM-x32\...\WT088761) (Version: 2.2.0.95 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent toshiba Master Uninstall) (Version: 1.0.1.3 - WildTangent)
WildTangent ORB Game Console (HKLM-x32\...\TOSHIBA Game Console) (Version:  - WildTangent) Hidden
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (HKLM\...\781745E87AFF80C0C1388CFF79D19ECAB2E9BB47) (Version: 11/05/2008 1.1.1.0 - LeapFrog)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Zuma's Revenge (HKLM-x32\...\WT088710) (Version: 2.2.0.95 - WildTangent) Hidden

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

========================= Memory info: ===================================

Percentage of memory in use: 58%
Total physical RAM: 2806.86 MB
Available physical RAM: 1154.07 MB
Total Virtual: 5611.93 MB
Available Virtual: 3384.67 MB

========================= Partitions: =====================================

1 Drive c: (TI105949W0C) (Fixed) (Total:286.57 GB) (Free:91.44 GB) NTFS

========================= Users: ========================================

User accounts for \\AARONS-PC

aarons                   Administrator            Guest                   

**** End of log ****



#13 Aura

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Posted 13 October 2015 - 10:02 AM

127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com
127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com
127.0.0.1 adobeereg.com practivate.adobe practivate.adobe.com practivate.adobe.newoa practivate.adobe.ntp practivate.adobe.ipp ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com
127.0.0.1 ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com
127.0.0.1 www.adobeereg.com wwis-dubc1-vip60.adobe.com www.wip.adobe.com www.wip1.adobe.com
127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com wwis-dubc1-vip60.adobe.com crl.verisign.net CRL.VERISIGN.NET ood.opsource.net
It's possible that this system had a pirated/cracked version of Adobe program(s) running on it before.

This being said, your network connection looks good to me. Now that Internet Explorer is working, is Google Chrome also working or not?

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#14 Dmdt84

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Posted 13 October 2015 - 10:08 AM

google chrome still isn't opening at all and with ie new tabs open on their own and it usually has something to do with security and has a pop up that wont close



#15 Aura

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Posted 13 October 2015 - 10:31 AM

Alright, follow the instructions below please.

zcMPezJ.pngAdwCleaner - Scan Mode
  • Download AdwCleaner and move it to your Desktop;
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Accept the EULA (I accept), let the database update, then click on Scan;
  • Let the scan complete. Once it's done, click on the Logfile button to open the scan log;
  • Please copy/paste the content of the log that will open in your next reply;

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