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Superantispyware pro and Windows defender


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#1 dannyboy950

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Posted 12 October 2015 - 07:29 PM

I recently installed Superantispyware pro on here and seems to be having a conflict with Defender.

I have used this program before on other systems with no issues.

 

Anyone have any idea or experience with this conflict or is it just a coincidence.  The issue is  defender is not updateing like it used to do.  Long duration that seems to hang and not on it's regular schedual.

 

Thank you for any thoughts.


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#2 quietman7

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Posted 12 October 2015 - 08:04 PM

As far as I'm aware there are no conficts between SuperAntiSpyware Pro and Windows Defender. Most folks I know use the free version of SuperAntiSpyware as a stand-alone second opinion scanner.

Have you tried temporarily disabling or uninstalling SuperAntiSpyware to confirm it is affecting Defender's ability to update?
Have you tried to manually download the latest definition updates or force an update for Windows Defender?
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#3 dannyboy950

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Posted 13 October 2015 - 07:47 AM

Yes I have never had a problem before with that program conflicting with anything I have used before.
Shortly after I installed and ran it I got a pop up from security that Defender was out of date and went ahead and did a manual update. It was during that update that it seemed to hang. I let it run for over 3 minutes and it still had not finished. I closed the window because I had some thing else I needed to do and came back and defender said it was up to date then.

Perhaps my install and running the program had interrupted the regular schedualed install of defender.

Thanks for looking into it.

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#4 quietman7

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Posted 13 October 2015 - 08:07 AM

...Perhaps my install and running the program had interrupted the regular schedualed install of defender....

That certainly is a possibility since both would be competing for resources and SuperAntiSpyware would most likely be attempting to update its database definitions upon installing.
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