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No internet connection after virus. Help please!


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10 replies to this topic

#1 vvovx

vvovx

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Posted 12 October 2015 - 02:16 PM

Hi all, I've been without connection for months now after my brother infected my computer with a virus.

I believe I've removed them all, scan says clear. I've tried nearly everything I can comprehend, but i would love some outside, experienced help! please.

 here is my FSS LOG. thank you for your time! 

 

 

 

 

Farbar Service Scanner Version: 26-07-2015
Ran by Tivo (administrator) on 12-10-2015 at 13:38:41
Running from "C:\Users\Tivo\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
BITS Service is not running. Checking service configuration:
The start type of BITS service is OK.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


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#2 Aura

Aura

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Posted 12 October 2015 - 03:37 PM

Hi vvovx :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      B8oLpa3.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 Taywatty

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Posted 13 October 2015 - 10:22 AM

hello I am having this same problem can you assist me as well, I cannot connect to the internet  and really need with this issue.

 

Thanks

Jan



#4 Aura

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Posted 13 October 2015 - 10:32 AM

Hi Jan :)

It would be better if you created your own thread in this section to receive assistance with your issue, since most of the time, the solutions here are system-specific, and therefore the steps I'll post for vvovx might be different than the steps I would ask you to do.

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#5 vvovx

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Posted 13 October 2015 - 11:12 AM

Hello Aura!   :love4u:

I appreciate you taking the time to reply and help! 

here is my MTB Log ~

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Tivo (administrator) on 12-10-2015 at 20:56:10
Running from "C:\Users\Tivo\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: 1024DBU Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Intel® WiFi Link 1000 BGN = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled taskoffload=disabled
set subinterface interface=?D subinterface=ethernet_6 mtu=1477
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Tivo-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : local.tld
 
Wireless LAN adapter Wireless Network Connection 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 74-E5-0B-88-C3-83
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 74-E5-0B-88-C3-83
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : local.tld
   Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN
   Physical Address. . . . . . . . . : 74-E5-0B-88-C3-82
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9d75:18b5:32f3:ca66%16(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.15.60(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, October 12, 2015 8:50:40 PM
   Lease Expires . . . . . . . . . . : Monday, October 12, 2015 9:50:40 PM
   Default Gateway . . . . . . . . . : 192.168.15.1
   DHCP Server . . . . . . . . . . . : 192.168.15.1
   DHCPv6 IAID . . . . . . . . . . . : 359982347
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-79-2A-9D-F0-DE-F1-AB-4E-93
   DNS Servers . . . . . . . . . . . : 192.168.15.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : local.tld
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : F0-DE-F1-AB-4E-93
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.15.1
 
Ping request could not find host google.com. Please check the name and try again.
Server:  UnKnown
Address:  192.168.15.1
 
Ping request could not find host yahoo.com. Please check the name and try again.
 
Pinging  with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for I!_t:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 18...74 e5 0b 88 c3 83 ......Microsoft Virtual WiFi Miniport Adapter #2
 17...74 e5 0b 88 c3 83 ......Microsoft Virtual WiFi Miniport Adapter
 16...74 e5 0b 88 c3 82 ......Intel® WiFi Link 1000 BGN
 13...f0 de f1 ab 4e 93 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     192.168.15.1    192.168.15.60     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
     192.168.15.0    255.255.255.0         On-link     192.168.15.60    281
    192.168.15.60  255.255.255.255         On-link     192.168.15.60    281
   192.168.15.255  255.255.255.255         On-link     192.168.15.60    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.15.60    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.15.60    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 16    281 fe80::/64                On-link
 16    281 fe80::9d75:18b5:32f3:ca66/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/12/2015 08:51:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: AudioBox.exe, version: 0.0.0.0, time stamp: 0x4fbe821f
Faulting module name: AudioBox.exe, version: 0.0.0.0, time stamp: 0x4fbe821f
Exception code: 0xc0000005
Fault offset: 0x00032791
Faulting process id: 0xc50
Faulting application start time: 0xAudioBox.exe0
Faulting application path: AudioBox.exe1
Faulting module path: AudioBox.exe2
Report Id: AudioBox.exe3
 
Error: (10/12/2015 08:50:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/12/2015 08:50:27 PM) (Source: Schedule) (User: )
Description: Schedule error: 10106Initialize call failed, bailing out
 
Error: (10/12/2015 10:42:58 AM) (Source: Application Error) (User: )
Description: Faulting application name: AudioBox.exe, version: 0.0.0.0, time stamp: 0x4fbe821f
Faulting module name: AudioBox.exe, version: 0.0.0.0, time stamp: 0x4fbe821f
Exception code: 0xc0000005
Fault offset: 0x00032791
Faulting process id: 0x918
Faulting application start time: 0xAudioBox.exe0
Faulting application path: AudioBox.exe1
Faulting module path: AudioBox.exe2
Report Id: AudioBox.exe3
 
Error: (10/12/2015 10:41:58 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/12/2015 10:41:48 AM) (Source: Schedule) (User: )
Description: Schedule error: 10106Initialize call failed, bailing out
 
Error: (10/11/2015 02:34:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: AudioBox.exe, version: 0.0.0.0, time stamp: 0x4fbe821f
Faulting module name: AudioBox.exe, version: 0.0.0.0, time stamp: 0x4fbe821f
Exception code: 0xc0000005
Fault offset: 0x00032791
Faulting process id: 0x5a0
Faulting application start time: 0xAudioBox.exe0
Faulting application path: AudioBox.exe1
Faulting module path: AudioBox.exe2
Report Id: AudioBox.exe3
 
Error: (10/11/2015 02:32:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/11/2015 02:32:27 PM) (Source: Schedule) (User: )
Description: Schedule error: 10106Initialize call failed, bailing out
 
Error: (10/11/2015 02:22:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: AudioBox.exe, version: 0.0.0.0, time stamp: 0x4fbe821f
Faulting module name: AudioBox.exe, version: 0.0.0.0, time stamp: 0x4fbe821f
Exception code: 0xc0000005
Fault offset: 0x00032791
Faulting process id: 0xb5c
Faulting application start time: 0xAudioBox.exe0
Faulting application path: AudioBox.exe1
Faulting module path: AudioBox.exe2
Report Id: AudioBox.exe3
 
 
System errors:
=============
Error: (10/12/2015 08:55:12 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service terminated with service-specific error %%-2147014790.
 
Error: (10/12/2015 08:55:12 PM) (Source: Microsoft-Windows-Bits-Client) (User: NT AUTHORITY)
Description: The BITS service failed to start.  Error 2147952506.
 
Error: (10/12/2015 08:54:42 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service terminated with service-specific error %%-2147014790.
 
Error: (10/12/2015 08:54:42 PM) (Source: Microsoft-Windows-Bits-Client) (User: NT AUTHORITY)
Description: The BITS service failed to start.  Error 2147952506.
 
Error: (10/12/2015 08:54:10 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service terminated with service-specific error %%-2147014790.
 
Error: (10/12/2015 08:54:10 PM) (Source: Microsoft-Windows-Bits-Client) (User: NT AUTHORITY)
Description: The BITS service failed to start.  Error 2147952506.
 
Error: (10/12/2015 08:53:49 PM) (Source: Service Control Manager) (User: )
Description: The IPsec Policy Agent service terminated with the following error: 
%%10106
 
Error: (10/12/2015 08:53:49 PM) (Source: Service Control Manager) (User: )
Description: The IPsec Policy Agent service terminated with the following error: 
%%10106
 
Error: (10/12/2015 08:53:40 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service terminated with service-specific error %%-2147014790.
 
Error: (10/12/2015 08:53:40 PM) (Source: Microsoft-Windows-Bits-Client) (User: NT AUTHORITY)
Description: The BITS service failed to start.  Error 2147952506.
 
 
Microsoft Office Sessions:
=========================
Error: (10/12/2015 08:51:23 PM) (Source: Application Error)(User: )
Description: AudioBox.exe0.0.0.04fbe821fAudioBox.exe0.0.0.04fbe821fc000000500032791c5001d10559a88a45b5C:\Program Files\PreSonus\AudioBox\AudioBox.exeC:\Program Files\PreSonus\AudioBox\AudioBox.exee7c5bff3-714c-11e5-8906-f0def1ab4e93
 
Error: (10/12/2015 08:50:36 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/12/2015 08:50:27 PM) (Source: Schedule)(User: )
Description: Schedule error: 10106Initialize call failed, bailing out
 
Error: (10/12/2015 10:42:58 AM) (Source: Application Error)(User: )
Description: AudioBox.exe0.0.0.04fbe821fAudioBox.exe0.0.0.04fbe821fc00000050003279191801d105048c99ccacC:\Program Files\PreSonus\AudioBox\AudioBox.exeC:\Program Files\PreSonus\AudioBox\AudioBox.exee934fef6-70f7-11e5-8e3c-f0def1ab4e93
 
Error: (10/12/2015 10:41:58 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/12/2015 10:41:48 AM) (Source: Schedule)(User: )
Description: Schedule error: 10106Initialize call failed, bailing out
 
Error: (10/11/2015 02:34:29 PM) (Source: Application Error)(User: )
Description: AudioBox.exe0.0.0.04fbe821fAudioBox.exe0.0.0.04fbe821fc0000005000327915a001d1045bd4c26015C:\Program Files\PreSonus\AudioBox\AudioBox.exeC:\Program Files\PreSonus\AudioBox\AudioBox.exe1617cfa5-704f-11e5-882b-f0def1ab4e93
 
Error: (10/11/2015 02:32:36 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/11/2015 02:32:27 PM) (Source: Schedule)(User: )
Description: Schedule error: 10106Initialize call failed, bailing out
 
Error: (10/11/2015 02:22:43 PM) (Source: Application Error)(User: )
Description: AudioBox.exe0.0.0.04fbe821fAudioBox.exe0.0.0.04fbe821fc000000500032791b5c01d1045a18132cd2C:\Program Files\PreSonus\AudioBox\AudioBox.exeC:\Program Files\PreSonus\AudioBox\AudioBox.exe71d00e6c-704d-11e5-8797-f0def1ab4e93
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.01) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.01 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ASIO4ALL (HKLM-x32\...\ASIO4ALL) (Version:  - )
Audacity 2.0.2 (HKLM-x32\...\Audacity_is1) (Version: 2.0.2 - Audacity Team)
AudioBox version 1.2 (HKLM\...\{554BB593-3543-4AEB-A192-2AC87EC3FF31}_is1) (Version: 1.2 - PreSonus)
AVS Audio Editor 7.1 (HKLM-x32\...\AVS Audio Editor_is1) (Version: 7.1.5.479 - Online Media Technologies Ltd.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Collab (HKLM-x32\...\Collab) (Version:  - Image-Line bvba)
Connectivity Fixer (HKLM-x32\...\{1E6CF5A4-BC76-4E3E-9285-9586FF668690}) (Version: 1.0.0 - Badosoft)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Energy Management (HKLM-x32\...\{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 6.0.2.1 - Lenovo) Hidden
Energy Management (HKLM-x32\...\InstallShield_{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 6.0.2.1 - Lenovo)
FileLab Plugin 1.1.33 (HKLM-x32\...\{6AC5F630-9453-433D-90FF-BB3A8E4F8960}) (Version: 1.1.33 - FileLab)
FL Studio 8 (HKLM-x32\...\FL Studio 8) (Version:  - Image-Line bvba)
Free Audio Editor (HKLM-x32\...\Free Audio Editor) (Version:  - FAE Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.115 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.26.9 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
IL Download Manager (HKLM-x32\...\IL Download Manager) (Version:  - Image-Line bvba)
Intel PROSet Wireless (HKLM-x32\...\ProInst) (Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2342 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{25FBDA9A-E868-4B3B-B9FF-D923818511A1}) (Version: 14.2.0000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.5.1001 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® Wireless Display (HKLM-x32\...\{F84906ED-BB54-4889-B131-FED9C9056FC8}) (Version: 2.0.27.0 - Intel Corporation)
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Lenovo Bluetooth with Enhanced Data Rate Software (HKLM\...\{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}) (Version: 6.3.0.8000 - Broadcom Corporation)
Lenovo EasyCamera (HKLM-x32\...\{ADE16A9D-FBDC-4ecc-B6BD-9C31E51D0332}) (Version: 13.10.1201.1 - Vimicro)
Lenovo EE Boot Optimizer (HKLM\...\Lenovo EE Boot Optimizer) (Version: 0.0.1.5 - Lenovo)
Lenovo Games Console (HKLM-x32\...\Lenovo Games Console) (Version: 1.2.6.436 - Oberon Media Inc.)
Lenovo OneKey Recovery (HKLM\...\{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.1628 - CyberLink Corp.) Hidden
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.1628 - CyberLink Corp.)
Lenovo YouCam (HKLM-x32\...\{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3603 - CyberLink Corp.) Hidden
Lenovo YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3603 - CyberLink Corp.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Professional 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.7.205.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31010.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ Run Time  Lib Setup (HKLM-x32\...\{AAF4238F-7C29-451D-9925-C753271A5728}) (Version: 1.0.0 - Microsoft)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA PhysX (HKLM-x32\...\{8B922CF8-8A6C-41CE-A858-F1755D7F5D29}) (Version: 9.12.1031 - NVIDIA Corporation)
Onekey Theater (HKLM-x32\...\{D4B060B9-AD4A-4152-9D99-28B93C615AFE}) (Version: 2.0.2.7 - Lenovo) Hidden
Onekey Theater (HKLM-x32\...\InstallShield_{D4B060B9-AD4A-4152-9D99-28B93C615AFE}) (Version: 2.0.2.7 - Lenovo)
ooVoo (HKLM-x32\...\{FAA7F8FF-3C05-4A61-8F14-D8A6E9ED6623}) (Version: 2.2.4.25 - ooVoo LLC.)
Origin (HKLM-x32\...\Origin) (Version: 9.4.22.2815 - Electronic Arts, Inc.)
PoiZone (HKLM-x32\...\PoiZone) (Version:  - Image-Line bvba)
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.7303 - CyberLink Corp.)
PreSonus Studio One 2 x64 (HKLM\...\PreSonus Studio One 2) (Version: 2.5.0.20189 - PreSonus Audio Electronics)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.21.531.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6267 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Reader Driver (HKLM-x32\...\{62BBB2F0-E220-4821-A564-730807D2C34D}) (Version: 6.1.7600.10008 - Realtek Semiconductor Corp.)
ROBLOX Player for Tivo (HKCU\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX Corporation)
ROBLOX Studio for Tivo (HKCU\...\{2922D6F1-2865-4EFA-97A9-94EEAB3AFA14}) (Version:  - ROBLOX Corporation)
RtLED (HKLM\...\{ACB6F4ED-835B-44EC-9EFD-AC8C83D28597}) (Version: 1.0.3 - Realtek Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
SRS Premium Sound Control Panel (HKLM\...\{2998191E-A35E-47E2-BE38-7702C731D722}) (Version: 1.10.18.0 - SRS Labs, Inc.)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
Strongvault Online Backup (HKLM-x32\...\{5E33D30D-D896-4D92-B033-5F45819B2937}) (Version: 5.0.2.34 - Strongvault Online Backup) Hidden
Sumotori Dreams (HKLM-x32\...\Sumotori Dreams) (Version:  - )
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.7.0 - Synaptics Incorporated)
The Sims 2 (HKLM-x32\...\{8AB8D458-939E-403F-0097-9BA1C1F013D5}) (Version:  - )
The Sims™ 2 University Life Collection (HKLM-x32\...\{76703039-C98C-4e62-A12C-4D7066BE9985}) (Version:  - Electronic Arts)
The Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.3.18.1010 - Electronic Arts Inc.)
Toxic Biohazard (HKLM-x32\...\Toxic Biohazard) (Version:  - Image-Line bvba)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.6.0f3 - Unity Technologies ApS)
UserGuide (HKLM-x32\...\{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.6 - Lenovo) Hidden
UserGuide (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.6 - Lenovo)
VeriFace (HKLM-x32\...\VeriFace) (Version: 4.0.0.1206 - Lenovo)
Video Editor (HKLM-x32\...\{739226B3-1B80-4F9F-8D19-312A19633E1A}_is1) (Version:  - )
Windows Driver Package - Lenovo (ACPIVPC) System  (12/02/2010 6.1.0.1) (HKLM\...\EA12B1FB53CE4E387C31A85236C41EF559B5E392) (Version: 12/02/2010 6.1.0.1 - Lenovo)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 21%
Total physical RAM: 6058.14 MB
Available physical RAM: 4746.66 MB
Total Virtual: 12114.47 MB
Available Virtual: 10687.37 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:421.81 GB) (Free:249.3 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:29 GB) (Free:26.97 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\TIVO-PC
 
Administrator            Guest                    Tivo                     
 
 
**** End of log ****


#6 Aura

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Posted 13 October 2015 - 11:22 AM

Uninstall the following programs please:
  • Adobe Flash Player 16 ActiveX - Outdated and vulnerable;
  • Adobe Flash Player 16 NPAPI - Outdated and vulnerable;
  • Connectivity Fixer - Useless;
Once done, can you tell me what page you're getting when you open Internet Explorer or Google Chrome? That tells you that you don't have an Internet connection?

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#7 RolandJS

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Posted 13 October 2015 - 11:55 AM

"...Connectivity Fixer - Useless" --Aura

Awhile back, in a panic for an internet fix, I purchased pro.

For me, it's been PRO-useless  :)


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#8 vvovx

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Posted 13 October 2015 - 12:41 PM

Hi, all uninstalled.
When I open chrome it says
"This web page is not available"
The error code it "DSN_probe_finished_no Internet"
It also says to check my router\modems and to check chrome in my firewall.

#9 Aura

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Posted 13 October 2015 - 01:18 PM

Alright, follow the instructions below please.

zImGw67.pngWindows Repair All-In-One
NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled.
  • Boot in Safe Mode with Networking;
  • Download the portable version of Windows Repair All-In-One;
  • Move the file (archive) on your Desktop, and extract it there;
  • Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator;
  • From there, click on the Next button until you are presented with an Open Repairs button and click on it;
  • Let the Registry back up complete, and move on to the check-list window;
  • Click on the Unselect All button at the bottom, then check the following items:
    • Reset Service Permissions;
    • Remove Policies Set By Infections;
    • Repair Network;
    • Repair Proxy Settings;
    • Restore Important Windows Services;
    • Set Windows Services To Default Startup;
  • Once done, click on the Start Repairs button and let the scan execute;
  • If you are being prompted with a Security Warning, allow it to go through;
  • Once the repair is complete, it'll ask you to restart your computer, please do it;

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#10 vvovx

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Posted 13 October 2015 - 08:58 PM

WOW! I am typing this from my connected computer! I applauded you aloud! 

A million blessings and beautiful days to you! Greatest thanks!



#11 Aura

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Posted 13 October 2015 - 08:59 PM

No problem vvovx, you're welcome :)

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