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Complete removal of AVG


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#1 PGHinBKK

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Posted 12 October 2015 - 08:13 AM

Hi, all! 

 

    I work at a school whose Dell 80gb HDD computers are about 10 - 12 years old (yeah, I know...)  :(   My particular unit on my desk has apparently had AVG installed into it sometime in the past (probably just after the Earth's crust cooled...) . It (the AVG program) doesn't seem to function properly and also it seems to be memory-intensive. Besides the low-quality of the ISPs here, the extra memory that the program uses seems to cause my unit to 'drag' and I'd like to delete it ALL and install AVAST. How can I uninstall AVG and be sure to get rid of all its components? 

 

Thanks in advance!! 

 

BTW, since this concerns an AV program but not a 'virus' per se, I didn't know if I should post it in this column or a software column......

Mods, Please of course feel free to move it to whatever thread you deem appropriate. 

 

TY


Edited by Chris Cosgrove, 12 October 2015 - 09:47 AM.
Moved from 'Virus etc logs' to 'A/V and A/malware software'

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#2 PGHinBKK

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Posted 12 October 2015 - 08:44 AM

Hi, all! 

 

    I work at a school whose Dell 80gb HDD computers are about 10 - 12 years old (yeah, I know...)  :(   My particular unit on my desk has apparently had AVG installed into it sometime in the past (probably just after the Earth's crust cooled...) . It (the AVG program) doesn't seem to function properly and also it seems to be memory-intensive. Besides the low-quality of the ISPs here, the extra memory that the program uses seems to cause my unit to 'drag' and I'd like to delete it ALL and install AVAST. How can I uninstall AVG and be sure to get rid of all its components? 

 

Thanks in advance!! 

 

BTW, since this concerns an AV program but not a 'virus' per se, I didn't know if I should post it in this column or a software column......

Mods, Please of course feel free to move it to whatever thread you deem appropriate. 

 

TY 


Life is strange......and then there's Thailand....

#3 Sintharius

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Posted 12 October 2015 - 09:23 AM

Hi there,

According to the official instructions, AVG should be uninstalled normally with Programs and Features. The removal tool should only be used if normal uninstallation fails.

It is better if you boot into Safe Mode and uninstall AVG from there, as AVG will not be running and thus less likely to cause problems.

Hope this helps :)

#4 Chris Cosgrove

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Posted 12 October 2015 - 09:51 AM

If this computer belongs to the school you may not have the admin rights to change from AVG to anything else. Your first action should be to speak to your IT support about the problems with this computer. After all, it may not be the A/V that is the cause of the slowness - it could be clogged up with temporary files, there may not be enough space on the hard drive, the hard drive could be in serious need of defragging to name but three other possibilities.

 

Chris Cosgrove



#5 quietman7

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Posted 12 October 2015 - 04:57 PM

If this is a school computer, the IT Department implements specific policies and procedures for the use of computer equipment and related resources. They typically have policies/restrictions in place that prohibit the installation/removal of certain programs and/or the downloading of files from what it considers prohibited sites. These official procedures are designed and implemented to provide security and certain restrictions to protect the network. This allows all users to safely use school resources with minimum risk of malware infection, illegal software, and exposure to inappropriate Internet sites or other prohibited activity. As such, you should check with IT before proceeding.

Mod Edit by quietman7: Duplicate topic merged.
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#6 PGHinBKK

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Posted 13 October 2015 - 04:07 AM

Bleepin' Dark Ranger,

 

  Thank you for your post. I followed the official instructions and it uninstalled just fine, which it hadn't done previously when I'd tried to uninstall what was left of it by using the Control Panel. .  The 'report' when it finished said it had not found any complete, intact version of the program, which is what I'd suspected. It did however, find and remove quite a few leftover fragments. I then downloaded and installed Avast, and all is well. 

 

Next, I'll probably install Malware Bytes Anti-Malware,and that should do it.

 

Thanks again.  :thumbup2:


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#7 quietman7

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Posted 13 October 2015 - 08:09 AM

As I said, for issues with school computers, you need to check with your IT department.
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#8 doveroh

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Posted 18 October 2015 - 11:34 AM

If it is still the school's computer and you are on their domain, they can repush AVG back out to your computer again if that is what they are using and it is in their policy. 



#9 quietman7

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Posted 18 October 2015 - 06:45 PM

Every school has their own policy and the OP has already been advised to check with their IT Department.
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