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Is my hard drive really in a grave danger?


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#1 effervescist

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Posted 11 October 2015 - 10:54 AM

Hello, I bought my laptop on March 2015 but today a warning window popped up saying that my hard drive is about to fail. This is the disk recovery instruction:

=================================

 

   Instructions for Fixing Hard Disk Errors:
 
We strongly recommend that you backup your computer to avoid potential data loss.
 
After you have backed up your computer, you should contact your computer manufacturer or other hardware technical support to determine if the disk with errors needs to be repaired or replaced.
 
We recommend that you store these printed instructions together with the media used to back up your data (for example, the CDs or USB flash drive used to store your backup), so that everything you need to fix your computer is in one place.
 
The following information is provided to help the hardware technical support person diagnose the hard disk with errors.
 
Disk Name: HGST HTS545050A7E680
Volume: E:\;C:\;D:\
======================================
 

I ran check disk by right-clicking drive and run the tools->check disk on explorer. Drives E & D didn't detect any problems, only drive C did. So I ran the scan and repair disk after restart. This is my wininit log from the event viewer:

 

=========================================

 

Log Name:      Application
Source:        Microsoft-Windows-Wininit
Date:          11/10/2015 20:42:37
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      ASUS
Description:
 
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is SYSTEM.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
Stage 1: Examining basic file system structure ...
The attribute of type 0x80 and instance tag 0x1 in file 0x8
has allocated length of 0xc1f1ff000 instead of 0x101eec6000.
Deleting corrupt attribute record (128, $Bad)
from file record segment 8.
  733696 file records processed.                                                        File verification completed.
Deleting orphan file record segment 690356.
Deleting orphan file record segment 690357.
Deleting orphan file record segment 690358.
Deleting orphan file record segment 690359.
  6690 large file records processed.                                     0 bad file records processed.                                     
Stage 2: Examining file name linkage ...
Index entry ranged_probe_fn.hpp of index $I30 in file 0xa616a points to unused file 0xa88b4.
Deleting index entry ranged_probe_fn.hpp in index $I30 of file 680298.
Index entry RANGED~2.HPP of index $I30 in file 0xa616a points to unused file 0xa88b4.
Deleting index entry RANGED~2.HPP in index $I30 of file 680298.
Index entry sample_probe_fn.hpp of index $I30 in file 0xa616a points to unused file 0xa88b5.
Deleting index entry sample_probe_fn.hpp in index $I30 of file 680298.
Index entry sample_ranged_hash_fn.hpp of index $I30 in file 0xa616a points to unused file 0xa88b7.
Deleting index entry sample_ranged_hash_fn.hpp in index $I30 of file 680298.
Index entry sample_range_hashing.hpp of index $I30 in file 0xa616a points to unused file 0xa88b6.
Deleting index entry sample_range_hashing.hpp in index $I30 of file 680298.
Index entry SAMPLE~1.HPP of index $I30 in file 0xa616a points to unused file 0xa88b5.
Deleting index entry SAMPLE~1.HPP in index $I30 of file 680298.
Index entry SAMPLE~2.HPP of index $I30 in file 0xa616a points to unused file 0xa88b6.
Deleting index entry SAMPLE~2.HPP in index $I30 of file 680298.
Index entry SAMPLE~3.HPP of index $I30 in file 0xa616a points to unused file 0xa88b7.
Deleting index entry SAMPLE~3.HPP in index $I30 of file 680298.
The file reference 0x30000000a88b8 of index entry SAMPLE~4.HPP of index $I30
with parent 0xa616a is not the same as 0x40000000a88b8.
Deleting index entry SAMPLE~4.HPP in index $I30 of file 680298.
The file reference 0x30000000a88ba of index entry CONSTR~1.HPP of index $I30
with parent 0xa616b is not the same as 0x40000000a88ba.
Deleting index entry CONSTR~1.HPP in index $I30 of file 680299.
The file reference 0x30000000a88b9 of index entry CONST_~1.HPP of index $I30
with parent 0xa616b is not the same as 0x40000000a88b9.
Deleting index entry CONST_~1.HPP in index $I30 of file 680299.
The file reference 0x30000000a88bb of index entry DEBUG_~1.HPP of index $I30
with parent 0xa616b is not the same as 0x40000000a88bb.
Deleting index entry DEBUG_~1.HPP in index $I30 of file 680299.
The file reference 0x30000000a88e0 of index entry INSERT~1.HPP of index $I30
with parent 0xa616f is not the same as 0x40000000a88e0.
Deleting index entry INSERT~1.HPP in index $I30 of file 680303.
The file reference 0x30000000a88e1 of index entry PAIRIN~1.HPP of index $I30
with parent 0xa616f is not the same as 0x40000000a88e1.
Deleting index entry PAIRIN~1.HPP in index $I30 of file 680303.
The file reference 0x30000000a88e2 of index entry SPLIT_~1.HPP of index $I30
with parent 0xa616f is not the same as 0x40000000a88e2.
Deleting index entry SPLIT_~1.HPP in index $I30 of file 680303.
The file reference 0x30000000a88e3 of index entry CONSTR~1.HPP of index $I30
with parent 0xa6170 is not the same as 0x40000000a88e3.
Deleting index entry CONSTR~1.HPP in index $I30 of file 680304.
  903546 index entries processed.                                                       Index verification completed.
  0 unindexed files scanned.                                          0 unindexed files recovered.                                      
Stage 3: Examining security descriptors ...
Cleaning up 1210 unused index entries from index $SII of file 0x9.
Cleaning up 1210 unused index entries from index $SDH of file 0x9.
Cleaning up 1210 unused security descriptors.
Security descriptor verification completed.
  84926 data files processed.                                           CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Correcting errors in the Bad Clusters File.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
 
Windows has made corrections to the file system.
No further action is required.
 
 102041596 KB total disk space.
  77438336 KB in 623180 files.
    296716 KB in 84927 indexes.
         0 KB in bad sectors.
    805952 KB in use by the system.
     65536 KB occupied by the log file.
  23500592 KB available on disk.
 
      4096 bytes in each allocation unit.
  25510399 total allocation units on disk.
   5875148 allocation units available on disk.
 
Internal Info:
00 32 0b 00 13 ce 0a 00 75 47 13 00 00 00 00 00  .2......uG......
f3 03 00 00 25 00 00 00 00 00 00 00 00 00 00 00  ....%...........
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
Event Xml:
  <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-10-11T13:42:37.000000000Z" />
    <EventRecordID>38936</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>ASUS</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is SYSTEM.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
Stage 1: Examining basic file system structure ...
The attribute of type 0x80 and instance tag 0x1 in file 0x8
has allocated length of 0xc1f1ff000 instead of 0x101eec6000.
Deleting corrupt attribute record (128, $Bad)
from file record segment 8.
  733696 file records processed.                                                        File verification completed.
Deleting orphan file record segment 690356.
Deleting orphan file record segment 690357.
Deleting orphan file record segment 690358.
Deleting orphan file record segment 690359.
  6690 large file records processed.                                     0 bad file records processed.                                     
Stage 2: Examining file name linkage ...
Index entry ranged_probe_fn.hpp of index $I30 in file 0xa616a points to unused file 0xa88b4.
Deleting index entry ranged_probe_fn.hpp in index $I30 of file 680298.
Index entry RANGED~2.HPP of index $I30 in file 0xa616a points to unused file 0xa88b4.
Deleting index entry RANGED~2.HPP in index $I30 of file 680298.
Index entry sample_probe_fn.hpp of index $I30 in file 0xa616a points to unused file 0xa88b5.
Deleting index entry sample_probe_fn.hpp in index $I30 of file 680298.
Index entry sample_ranged_hash_fn.hpp of index $I30 in file 0xa616a points to unused file 0xa88b7.
Deleting index entry sample_ranged_hash_fn.hpp in index $I30 of file 680298.
Index entry sample_range_hashing.hpp of index $I30 in file 0xa616a points to unused file 0xa88b6.
Deleting index entry sample_range_hashing.hpp in index $I30 of file 680298.
Index entry SAMPLE~1.HPP of index $I30 in file 0xa616a points to unused file 0xa88b5.
Deleting index entry SAMPLE~1.HPP in index $I30 of file 680298.
Index entry SAMPLE~2.HPP of index $I30 in file 0xa616a points to unused file 0xa88b6.
Deleting index entry SAMPLE~2.HPP in index $I30 of file 680298.
Index entry SAMPLE~3.HPP of index $I30 in file 0xa616a points to unused file 0xa88b7.
Deleting index entry SAMPLE~3.HPP in index $I30 of file 680298.
The file reference 0x30000000a88b8 of index entry SAMPLE~4.HPP of index $I30
with parent 0xa616a is not the same as 0x40000000a88b8.
Deleting index entry SAMPLE~4.HPP in index $I30 of file 680298.
The file reference 0x30000000a88ba of index entry CONSTR~1.HPP of index $I30
with parent 0xa616b is not the same as 0x40000000a88ba.
Deleting index entry CONSTR~1.HPP in index $I30 of file 680299.
The file reference 0x30000000a88b9 of index entry CONST_~1.HPP of index $I30
with parent 0xa616b is not the same as 0x40000000a88b9.
Deleting index entry CONST_~1.HPP in index $I30 of file 680299.
The file reference 0x30000000a88bb of index entry DEBUG_~1.HPP of index $I30
with parent 0xa616b is not the same as 0x40000000a88bb.
Deleting index entry DEBUG_~1.HPP in index $I30 of file 680299.
The file reference 0x30000000a88e0 of index entry INSERT~1.HPP of index $I30
with parent 0xa616f is not the same as 0x40000000a88e0.
Deleting index entry INSERT~1.HPP in index $I30 of file 680303.
The file reference 0x30000000a88e1 of index entry PAIRIN~1.HPP of index $I30
with parent 0xa616f is not the same as 0x40000000a88e1.
Deleting index entry PAIRIN~1.HPP in index $I30 of file 680303.
The file reference 0x30000000a88e2 of index entry SPLIT_~1.HPP of index $I30
with parent 0xa616f is not the same as 0x40000000a88e2.
Deleting index entry SPLIT_~1.HPP in index $I30 of file 680303.
The file reference 0x30000000a88e3 of index entry CONSTR~1.HPP of index $I30
with parent 0xa6170 is not the same as 0x40000000a88e3.
Deleting index entry CONSTR~1.HPP in index $I30 of file 680304.
  903546 index entries processed.                                                       Index verification completed.
  0 unindexed files scanned.                                          0 unindexed files recovered.                                      
Stage 3: Examining security descriptors ...
Cleaning up 1210 unused index entries from index $SII of file 0x9.
Cleaning up 1210 unused index entries from index $SDH of file 0x9.
Cleaning up 1210 unused security descriptors.
Security descriptor verification completed.
  84926 data files processed.                                           CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Correcting errors in the Bad Clusters File.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
 
Windows has made corrections to the file system.
No further action is required.
 
 102041596 KB total disk space.
  77438336 KB in 623180 files.
    296716 KB in 84927 indexes.
         0 KB in bad sectors.
    805952 KB in use by the system.
     65536 KB occupied by the log file.
  23500592 KB available on disk.
 
      4096 bytes in each allocation unit.
  25510399 total allocation units on disk.
   5875148 allocation units available on disk.
 
Internal Info:
00 32 0b 00 13 ce 0a 00 75 47 13 00 00 00 00 00  .2......uG......
f3 03 00 00 25 00 00 00 00 00 00 00 00 00 00 00  ....%...........
 
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
  </EventData>
</Event>

 

===============================================

 

There's no warning popped up after restart until now (well, I ran the chkdsk only about two hours ago).

From some research, I read that chkdsk can fix bad sector minor problem. I want to know how severe my HDD condition is. I'm not too worried about the files, I've backed up the ones that important, but I need my laptop to do my college tasks so I don't want it to fail on me suddenly. The laptop is still in warranty, should I ask for HDD replacement soon? 

 

Thank you.



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#2 dc3

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Posted 11 October 2015 - 11:02 AM

Please download and run SeatTool for Windows.
 
When the website opens scroll down till you find the I Accept button and click on it.
 
If you scroll down below this button you will find instruction for installing this.
 
Once you install this program you will see an image similar to the one below.
 
seagate3_zps1fa1f71c.jpg
 
1.  SeaTools for Windows will search for hdds on your computer.  Please remove any external storage devices connected via USB port.
 
2.  Detected Drives will list the hdd/s found.  Place a check mark in the drive you want to run the scan on.
 
3.  You will see Basic Tests above Detected Drives, move the mouse pointer over this.
 
4.  A menu will open with options for different scans, please click on Long Generic Test
 
5.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.
 
6.  When the scan is complete you will see Test results, post the status.  If it is green it has passed the scan.
 
7.  Click on Help, then click on View Log File.  If the scan failed take a screen shot of the Log File and post it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 effervescist

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Posted 11 October 2015 - 11:52 AM

Thank you for replying.

 

I've done the instructions you gave me. It failed on 13% :( This is the log file:

 

Untitled.png



#4 dc3

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Posted 11 October 2015 - 12:46 PM

That's what I was afraid of.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 effervescist

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Posted 11 October 2015 - 08:57 PM

:(

All right then, I'll ask for HDD replacement. Thank you again :)



#6 dc3

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Posted 12 October 2015 - 07:35 AM

At least the computer is still under warranty.

 

You are welcome, sorry the news couldn't be better.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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