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#1 anthony7709


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Posted 11 October 2015 - 10:43 AM

Hello everyone. I will start from the beginning, all my problems started about 6 months ago. yes i know long time due to random BSOD issues and troublemshooting te problem. With that said lets get started I am on windows 7 X64. I have a wireless all in one brothers printer,scanner ect. I encountered my first issue with this. I could not see the printer on the network anymore on wireless. It was in devices and printers. i tried to unstall this and reinstall the device with no luck. I worked on this issue for about 8 hours before i got it working again. I did go into device manager in safemode with it no showing the printer in device manager but it would show up under reg windows startup. I did reslove this issue in the end and honestly was not sure what the issue was that caused it.


I started to get random BSOD about a day later. The issues was so bad that I restored the system from factory recovery on the laptop. Ths did not resolve the issues. I then thought the drive or memory was bad I did hard drive checkdisk and memory test using memtest86. There was no issues with either but I decided fro the cost to replace the drive and memory due to the age of the laptop. I then installed windows 7 X64 from cd that I own. The system still has issues. I think it may be a rootkit or some other issues on that line. I am willing to do what ever is asked of me I just need help in gathering the info that is needed to pinpoint the issue. Please someone help me fig this issue out. I will run what ever tools or dig tools you would like. I also have an issue with windows update not wanting to update after fresh install on new drive. I ran the update tool to fix issues more than a handfull of times with the issue still in tact. I at this point of frustration have come to this site to ask for help Thanks in advance for taking the time to read this and help of anysort by the people that engage this issues. I did download DDS.scr and have attach the files. I have resolved windows update issue, this was an issue in the Reg file. updating windows to see if it resoles BSOD issues

Attached Files

Edited by anthony7709, 11 October 2015 - 03:06 PM.

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#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
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Posted 12 October 2015 - 04:46 AM

Only 227 Windows Updates installed.  Most systems with SP1 have 300 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

You have several wireless adapters, yet you're using a laptop that came with wifi built in.

Can you provide a bit more info about this?


I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

This wireless device is disabled.  Is this deliberate?  If so, why did you disable it?


Ralink RT5390 802.11b/g/n WiFi Adapter    PCI\VEN_1814&DEV_5390&SUBSYS_1636103C&REV_00\0000B762993DD5E400    This device is disabled.

Regardless of the reason, please enable it and then update it's drivers. 

I would suggest uninstalling and removing the Belkin USB wifi device and using the Ralink device instead.


Out of 50 memory dumps there were 8 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

If all of the hardware diagnostics pass, then please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

The following is for informational purposes only.


3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

[font=lucida console]**************************Sat Oct 10 13:53:01.580 2015 (UTC - 4:00)**************************
amdxata.sys             Fri Mar 19 12:18:18 2010 (4BA3A3CA)
Rt64win7.sys            Fri Jun 10 02:33:15 2011 (4DF1BAAB)
dvdfab.sys              Wed Aug 10 23:05:10 2011 (4E4346E6)
SynTP.sys               Thu Oct 13 22:34:52 2011 (4E979FCC)
v3DDKAdapterKmode.sys   Mon Sep 29 11:32:27 2014 (54297B8B)
RtsPStor.sys            Thu Nov  6 03:58:07 2014 (545B381F)
rtwlanu.sys             Mon Feb 16 01:40:42 2015 (54E190EA)
appexDrv.sys            Wed Mar 25 16:41:52 2015 (55131D90)
amd_sata.sys            Sun Mar 29 22:38:26 2015 (5518B722)
amd_xata.sys            Sun Mar 29 22:38:28 2015 (5518B724)
**************************Thu Oct  8 10:03:24.286 2015 (UTC - 4:00)**************************
netr28x.sys             Tue Feb 10 07:49:16 2015 (54D9FE4C)
**************************Thu Sep 24 17:45:51.763 2015 (UTC - 4:00)**************************
hiber_storport.sys      Mon Feb  3 20:36:25 2014 (52F04419)
hiber_amd_sata.sys      Sun Mar 29 22:38:26 2015 (5518B722)
**************************Tue Sep  8 15:32:49.497 2015 (UTC - 4:00)**************************
ne?bt.?ys               Sat Nov 20 04:23:18 2010 (4CE79386)
v3DDKAdapterKmode.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
hiber_amd_sata.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
ne?bt.?ys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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