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Goolge links redirected


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#1 totallybeachin

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Posted 11 October 2015 - 08:23 AM

I have attempted to fix myself, but have failed.

I only have IE and FF on my computer, and it happens on both.

I have not experienced any pop ups (other than errors), only redirected when clicking links from google searches.

Example:

If i search google for Lowe's and attempt to click the link, my browser will go instead to lumber liquidators.

 

Here are my logs from FRST....and thank you!

 

 

Attached Files



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#2 nasdaq

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Posted 11 October 2015 - 10:31 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove these programs in bold using the Add/Remove programs applet.
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.7) (Version: 5.0.0.7 - Coupons.com Incorporated)
CouponPrinterPlugin (HKLM-x32\...\{8AC6566B-131F-4987-82DF-932CED9FCA23}) (Version: 2.0.2.0 - Hopster) <==== ATTENTION
Pokki (HKU\S-1-5-21-632045361-3488491695-1117353281-1001\...\Pokki) (Version: 0.262.11.408 - Pokki)
Toshiba Start (HKU\S-1-5-21-632045361-3488491695-1117353281-1001\...\Pokki_b52b7a05ea010d22183cece45cbb6e86cf917a76) (Version: 1.0.0.0 - Pokki)

===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

(Coupons.com Inc.) C:\Program Files (x86)\Coupons\CouponPrinterService.exe
HKU\S-1-5-21-632045361-3488491695-1117353281-1001\...\Run: [YSPack] => C:\Windows\SysWOW64\regsvr32.exe C:\Users\Pepper\AppData\Local\IPPsoft\vxpjyxhh.dll
HKU\S-1-5-21-632045361-3488491695-1117353281-1001\...\Run: [IVsoft] => regsvr32.exe C:\Users\Pepper\AppData\Local\IVsoft\djdwuxsm.dll <===== ATTENTION
HKU\S-1-5-21-632045361-3488491695-1117353281-1001\...\Run: [579142c] => C:\579142ce\579142ce.exe
HKU\S-1-5-21-632045361-3488491695-1117353281-1001\...\Run: [579142ce] => C:\Users\Pepper\AppData\Roaming\579142ce.exe
ShellIconOverlayIdentifiers: [0PerformanceMonitor] -> {3B5B973C-92A4-4855-9D3F-0F3D23332208} =>  No File
Startup: C:\Users\Pepper\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\579142ce.exe [2015-10-09] (AWP HackTeam)
SearchScopes: HKU\S-1-5-21-632045361-3488491695-1117353281-1001 -> {CFA4FC76-BB5F-448E-94FC-9F1A62EBC543} URL =
SearchScopes: HKU\S-1-5-21-632045361-3488491695-1117353281-1001 -> {FF4DBFBF-A460-4B8F-BFA3-AEF05350DF0F} URL =
FF Plugin HKU\S-1-5-21-632045361-3488491695-1117353281-1001: hopster.com/CouponPrinterPlugin -> C:\Users\Pepper\AppData\Roaming\Hopster\CouponPrinterPlugin\2.0.2.0\npCouponPrinterPlugin.dll [2013-02-21] (Hopster)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\browser\plugins\npMozCouponPrinter.dll [2014-02-11] (Coupons, Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{F003DA68-8256-4b37-A6C4-350FA04494DF}] - C:\Program Files\Logitech\SetPointP\LogiSmoothFirefoxExt => not found
R2 CouponPrinterService; C:\Program Files (x86)\Coupons\CouponPrinterService.exe [176624 2014-02-13] (Coupons.com Inc.)
C:\Users\Pepper\AppData\Local\IPPsoft
C:\Users\Pepper\AppData\Local\IVsoft
C:\Users\Pepper\AppData\Roaming\579142ce.exe
C:\Users\Pepper\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\579142ce.exe
C:\Users\Pepper\AppData\Roaming\Hopster\CouponPrinterPlugin
C:\Program Files (x86)\mozilla firefox\browser\plugins\npMozCouponPrinter.dll
C:\Program Files (x86)\Coupons
C:\Users\Pepper\AppData\Local\Temp\KB381869375.exe
C:\Users\Pepper\AppData\Local\Temp\{67AFF5AB-7739-406B-8071-544842F27560}.exe
AlternateDataStreams: C:\ProgramData\TEMP:2CB9631F
AlternateDataStreams: C:\ProgramData\TEMP:B0A7AFFA
AlternateDataStreams: C:\Users\Pepper\SkyDrive:ms-properties

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===


How is the computer running now?

#3 totallybeachin

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Posted 11 October 2015 - 12:13 PM

Hello nasdaq, and thank you.

 

Here is the fixlog and the adwcleaner logs.

1 of the folders did not delete.

 

Browser is still redirecting.

Attached Files



#4 nasdaq

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Posted 11 October 2015 - 01:10 PM

How is the computer running now?

#5 totallybeachin

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Posted 11 October 2015 - 01:42 PM

Still doing the same thing.



#6 nasdaq

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Posted 12 October 2015 - 07:18 AM

Reset the browsers that have been compromised.

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en
Select "From the beginning of time"

Restart Chrome.

====

Firefox:
Reset Default Browsing settings:
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-problems?utm_expid=65912487-41.djHNRQY0RhaLvvtvcd0BQA.2&utm_referrer=https%3A%2F%2Fwww.google.ca%2F

Clean the Firefox Cache.
https://kb.wisc.edu/page.php?id=15141
===

Reset Internet Explorer:
Menu > Tools > Internet Options > Advanced Tab.
Click the Reset button on the bottom of the pane.
Click the Apply button.
Close IE.


Clean the Internet Explorer Cache.
https://kb.wisc.edu/page.php?id=15141

For IE 10, 11 follow the following instructions.
http://refreshyourcache.com/en/internet-explorer-11/
===

How to clear cache and browsing history with Microsoft Edge
http://www.techulator.com/resources/14556-How-to-clear-cache-and-browsing-history-with-Microsoft-Edge.aspx

How to use Microsoft Edge, Windows 10
http://www.pcworld.com/article/2952392/browsers/how-to-use-microsoft-edge-windows-10s-new-browser.html
<<<>>>

If the problem persists please run the Farbar tool and post a fresh FRST log.

#7 totallybeachin

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Posted 12 October 2015 - 09:28 AM

From what I can tell, it seems to be fixed now.

Guess all I needed was to clear the cache and refresh FF.

 

Thank you so much. It was becoming rather annoying!



#8 nasdaq

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Posted 13 October 2015 - 06:06 AM

Glad we could help.


If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#9 nasdaq

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Posted 19 October 2015 - 07:59 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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