Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 8.1 Black Screen after Ransomware Ad was shown


  • Please log in to reply
4 replies to this topic

#1 sdockery

sdockery

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:12:37 PM

Posted 10 October 2015 - 07:39 PM

Hello I have Windows 8.1  and a I got a Black Screen after Ransomware Ad was shown. I thought I had closed out of it but apparently it took. Now when I try to boot up my PC, it just goes to a black screen and I don't know where to go from there. Please help!



BC AdBot (Login to Remove)

 


#2 sdockery

sdockery
  • Topic Starter

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:12:37 PM

Posted 11 October 2015 - 08:51 AM

I do have the command prompt and was able to use regedit to get the registry. I tried to restore the computer but it said my computer is locked. Can anyone tell me how to unlock my computer?



#3 TechWiz365

TechWiz365

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:01:37 PM

Posted 11 October 2015 - 08:58 AM

When booting up your computer, enter in the "Advanced Options" menu and do a system restore from there to before you got the virus.

 

If that doesn't work, consider doing a fresh install of your operating system after backing up your hard drive to recover the files.



#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,690 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:11:37 AM

Posted 11 October 2015 - 09:59 AM

When booting up your computer, enter in the "Advanced Options" menu and do a system restore from there to before you got the virus.

 

If that doesn't work, consider doing a fresh install of your operating system after backing up your hard drive to recover the files.

You can not enter the Advanced Options when booting the computer in Windows 8.1.  This has to be set up prior to doing this, like setting the computer to boot into Safe Mode at the startup.  And it's obvious that this will not be an option as the screen is black.


Edited by dc3, 11 October 2015 - 10:00 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,690 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:11:37 AM

Posted 11 October 2015 - 10:07 AM

I should also add that this ransomware encrypts all of your files.  So backing up the data is probably going to be useless.

 

If you want to become familiar with what this, read what Grinler has posted.

 

http://www.bleepingcomputer.com/virus-removal/ransomware


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users