Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

XP boots to XP Splash screen then reloads time and time again


  • Please log in to reply
17 replies to this topic

#1 macaris

macaris

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:45 PM

Posted 10 October 2015 - 09:18 AM

Hi

 

I have Windows XP running on a machine in a store that i look after.

 

Last night we had an electrical issue and tested an appliance and it involved turning on and off the mains multiple times.

 

The computer is set to automatically turn on. Ideally we should have taken the pc off the mains.

 

This morning when we turned on the power we noticed it consistently kept reloading.

 

What happens:

  • System boots up
  • Ask what mode i want to run in
  • Then goes to XP splash screen followed by brief blue screen
  • Then return to Boot

 

I've tried selecting the other modes and none work.

 

Click here to see a video of the issue

 

From research it sounds like it could be hard drive issue but then i came across RAM issue? So no idea what to do.

 

Any help would be greatly appreciated.

 

Fabio



BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  • Members
  • 24,449 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:03:45 PM

Posted 10 October 2015 - 09:31 AM

Hello, and Welcome to BC

 

Tap F8 at boot and select "Disable AutoRestart on System Failure. What stop code does the blue screen show. It should also list a file causing the problem?



#3 macaris

macaris
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:45 PM

Posted 11 October 2015 - 07:53 AM

Hello, and Welcome to BC

 

Tap F8 at boot and select "Disable AutoRestart on System Failure. What stop code does the blue screen show. It should also list a file causing the problem?

 

Thanks John but i can't seem to find the disable feature. From research there doesn't seem to be an option to do this in Windows XP?

 

 

Luckily, at least in Windows 7 and Windows Vista, you can also disable the automatic restart on system failure option from outsideof Windows. There are links to those instructions in the Windows 7 and Windows Vista guides above.



#4 hedgeley

hedgeley

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bristol/Bath UK
  • Local time:08:45 PM

Posted 11 October 2015 - 08:09 AM

Hi macaris,

 

Heres how

 

http://pcsupport.about.com/od/tipstricks/ht/disautorestart.htm

 

Don't worry about the video its talking about some thing else.

 

Good luck 

 

Hedge



#5 JohnC_21

JohnC_21

  • Members
  • 24,449 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:03:45 PM

Posted 11 October 2015 - 08:13 AM

It should be available on XP. See this Microsoft thread. Is this XP SP3? I believe the option was not available on SP1 or SP2 but I could be wrong.

 

There is a way to do it editing the registry but you would need to create a bootable Kaspersky Rescue disk that has an offline registry editor.

 

Edit: Do you get a restart by going into Safe Mode using F8 at boot?


Edited by JohnC_21, 11 October 2015 - 08:14 AM.


#6 hedgeley

hedgeley

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bristol/Bath UK
  • Local time:08:45 PM

Posted 11 October 2015 - 08:24 AM

marcaris, and JohnC_21,

 

Managed to pause your video at the right spot (I hope)

 

I can't see any error code (only stuff like disable anti-virus disable defrag check HDD all pretty much useless ) thats not to say there is not an error code I just could not see it on that frame

 

Hedge 



#7 JohnC_21

JohnC_21

  • Members
  • 24,449 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:03:45 PM

Posted 11 October 2015 - 08:33 AM

I saw the screen also. It looks like it does not have enough time to finish writing to the screen as I see a Run... as the last faded word.



#8 hedgeley

hedgeley

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bristol/Bath UK
  • Local time:08:45 PM

Posted 11 October 2015 - 08:44 AM

@ JohnC_21,

 

Yes  and like a fool I tried to cover my monitor to keep the light off

 

Hedge



#9 macaris

macaris
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:45 PM

Posted 11 October 2015 - 09:20 AM

Hi macaris,

 

Heres how

 

http://pcsupport.about.com/od/tipstricks/ht/disautorestart.htm

 

Don't worry about the video its talking about some thing else.

 

Good luck 

 

Hedge

 

This is only if i can log into XP, i can't get in, thanks though :)

 

It should be available on XP. See this Microsoft thread. Is this XP SP3? I believe the option was not available on SP1 or SP2 but I could be wrong.

 

There is a way to do it editing the registry but you would need to create a bootable Kaspersky Rescue disk that has an offline registry editor.

 

Edit: Do you get a restart by going into Safe Mode using F8 at boot?

 

@johnC_21, stupidly your original suggestion worked, i tapped F8 all the way through and the advanced options came up. I disabled the auto restart and got the blue screen.

 

Click here to see the blue screen



#10 JohnC_21

JohnC_21

  • Members
  • 24,449 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:03:45 PM

Posted 11 October 2015 - 09:35 AM

I can't bring up the image. Can you access Safe Mode using F8 and then do a System Restore to a date before the problem?

 

Edit: I clicked on the other image. Is your stop error 0X116?


Edited by JohnC_21, 11 October 2015 - 09:42 AM.


#11 macaris

macaris
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:45 PM

Posted 11 October 2015 - 09:44 AM

Hi Jon, going into safe mode just restarts the computer after the xp logo comes up, see image below

 

 

 

I can't bring up the image. Can you access Safe Mode using F8 and then do a System Restore to a date before the problem?

IMG_3186.jpg


#12 JohnC_21

JohnC_21

  • Members
  • 24,449 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:03:45 PM

Posted 11 October 2015 - 09:59 AM

I can't see that image either. What is the stop code on the blue screen and does it list a file?



#13 macaris

macaris
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:45 PM

Posted 11 October 2015 - 10:02 AM

I can't see that image either. What is the stop code on the blue screen and does it list a file?

 

 

thats strange.

 

After the standard text it says :

 

Technical information

 *** STOP: 0x00000024  (0x00190203, 0x8654A2C8, 0xc00000102, 0x00000000)

 

and thats it



#14 JohnC_21

JohnC_21

  • Members
  • 24,449 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:03:45 PM

Posted 11 October 2015 - 10:15 AM

This may be a RAM issue or you need to run a chkdsk on the drive. You cannot do this because Safe Mode fails.

 

I would do the following in order. Do a memory test with memtest86+. Burn the iso and boot the disk. Let it run for at least 6 passes and preferably overnight.

 

For chkdsk, you can use a XP install disk if you have one or burn a XP SP3 recovery console iso

 

http://forums.whatthetech.com/index.php?showtopic=95574



#15 macaris

macaris
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:45 PM

Posted 13 October 2015 - 11:51 AM

This may be a RAM issue or you need to run a chkdsk on the drive. You cannot do this because Safe Mode fails.

 

I would do the following in order. Do a memory test with memtest86+. Burn the iso and boot the disk. Let it run for at least 6 passes and preferably overnight.

 

For chkdsk, you can use a XP install disk if you have one or burn a XP SP3 recovery console iso

 

http://forums.whatthetech.com/index.php?showtopic=95574

 

Hi John

 

I haven't had a chance to go near it. I do have an issue though, there is no cd drive on the machine. Can i use memory stick?






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users