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Little Problem


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#1 wayne_uk

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Posted 19 July 2006 - 07:41 AM

Hi guys,
i have a little problem (I know see a doctor)
I am a member of a genealogy forum and they have a chat room using flash, i have encountered a problem now where the computer locks up when i look at a profile,
i have re installed adobe flash and java repaired internet explorer and upgraded my graphics driver also reinstalled my windows 98se (just in case i had deleted something by mistake)
I used DR watson to take a snapshot and this is what was found.
--------------------
Windows KB891711 component has altered Windows system files.

Module Name: KB891711.EXE
Description: Windows KB891711 component
Version: 4.10.2223
Product: Microsoft® Windows® Operating System
Manufacturer: Microsoft Corporation

--------------------
Windows KB918547 EXE component has altered Windows system files.

Module Name: KB918547.EXE
Description: Windows KB918547 EXE component
Version: 4.10.2224
Product: Microsoft® Windows® Operating System
Manufacturer: Microsoft Corporation

hopefully it will be something easy
i await your replies
have fun
wayne

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#2 Starbuck

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Posted 20 July 2006 - 06:59 AM

Hi,
Read through this link....... KB891711 Problems see if it helps to explain things for you.

BBPP6nz.png


#3 wayne_uk

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Posted 20 July 2006 - 07:46 AM

Thanks Starbuck,
Read it, used the information, reset computer and tried again.
Unfortunately the problem of the lock up still exists.
The geneology site i use is called rootschat. com i have used it for a couple of years with no problem, would it have something to do with flash.
any help would be apreciated
wayne

windows 98se, AMD Athlon xp2400, 512Mb ram

#4 Starbuck

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Posted 20 July 2006 - 08:34 AM

I really wouldn't like to say, 'Flash' is not one of my good points :thumbsup:

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#5 wayne_uk

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Posted 20 July 2006 - 08:47 AM

don't suppose you know of a good programe that will check my computer for possible faults, i have Tune Up Utilities 2004 which is good for some things but not faults
and thanks for trying
wayne




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