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Facebook problem


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6 replies to this topic

#1 Masonw123

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Posted 09 October 2015 - 10:24 PM

just started tonight get this when i try to log in to facebook

i have run malywearbites and it tell me my system is clean'

 

Your Computer Needs to Be Cleaned
1U2ftI0b2hV.png   It looks like your computer is being affected by malware. We’ll help you fix the problem to keep your account secure and prevent malware from spreading to friends.     Malware is software that tries to steal personal information and causes problems when you use Facebook. Clicking or sharing links that contain spam can give your computer malware.

Edited by hamluis, 14 October 2015 - 02:21 PM.
Moved from Win 7 to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 Scottster1

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Posted 10 October 2015 - 08:44 AM

Have you tried opening Facebook from another browser?  For example, if you normally use Internet Explorer, try downloading Chrome and trying with that (or vice versa).  If it works on one browser and not the other, the browser giving the warning is infected, and you'll need to clean that up.  



#3 RolandJS

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Posted 10 October 2015 - 08:54 AM

If you have good anti-virus and good anti-malware programs with real time protection ON and run a few scheduled scans through-out each week, you should be as good as silver.  Never click on any pop-up from anywhere on The Net -- only use your tried N true stuff on your hard-drive.  One exception:  if/when any seasoned BC tech advises online scan[s] -- do so as instructed, they will not steer you wrong!


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#4 Masonw123

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Posted 10 October 2015 - 09:34 AM

i cant open face book on any browser i try opera and Firefox same result

 

and i am using ESET Smart security 8 on my system



#5 Masonw123

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Posted 10 October 2015 - 09:35 AM

but when i went to the laptop i was able to log in to my facebook and the same on my tablet just my desktop system i cant get on my facebook



#6 Masonw123

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Posted 10 October 2015 - 09:38 AM

i did a scan for malwear here the log from that scan

# AdwCleaner v5.013 - Logfile created 10/10/2015 at 09:55:16
# Updated 09/10/2015 by Xplode
# Database : 2015-10-09.3 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (x86)
# Username : Wade Mason - WADEMASON-PC
# Running from : C:\Users\Wade Mason\Downloads\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\Program Files\Uninstaller
[-] Folder Deleted : C:\Users\Wade Mason\music\qtrax media library
[-] Folder Deleted : C:\Users\Wade Mason\AppData\LocalLow\Yahoo!\Companion
[-] Folder Deleted : C:\Users\Wade Mason\AppData\Roaming\IHlpr

***** [ Files ] *****


***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\YBrowserToolbar.YBrowserToolbar.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\YBrowserToolbar.YBrowserToolbar
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{2009AF2F-5786-3067-8799-B97F7832FDD6}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{425E7597-03A2-338D-B72A-0E51FFE77A7E}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{915BB7D5-082E-3B91-B1E0-45B5FDE01F24}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{FB2E65F4-5687-33EF-9BBF-4E3C9C98D3B9}
[-] Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\oejkcgajlodefenbbjdnaiahmbnnoole
[-] Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\phegaokedjdajgnfphbnpkcfdgjbidko
[-] Key Deleted : HKCU\Software\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FCE4F01-64EC-42F1-83E1-1E08D38605D2}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1A2A195A-A0F9-4006-AF02-3F05EEFDE792}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2D9DB233-DC4B-4677-946C-5FA5ABCF506B}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4C0A69B0-CE97-42B7-86FC-08280C99C74D}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7697BC38-D0FA-454B-AC75-968B4CCABFCE}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C1F5E799-B218-4C32-B189-3C389BA140BB}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F60C9408-3110-4C98-A139-ABE1EE1111DD}
[-] Key Deleted : HKCU\Software\Bitberry
[-] Key Deleted : HKCU\Software\Yahoo\Companion
[-] Key Deleted : HKCU\Software\Yahoo\YFriendsBar
[-] Key Deleted : HKCU\Software\AppDataLow\Software\adawarebp
[-] Key Deleted : HKCU\Software\AppDataLow\Software\Yahoo\Companion
[-] Key Deleted : HKLM\SOFTWARE\Yahoo\Companion
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Trusted Software Assistant_is1
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{321C28E0-2926-11D5-B3F1-00485486D0B6}
[!] Key Not Deleted : HKU\S-1-5-21-291367054-3848976319-1861868270-1001\Software\AppDataLow\Software\adawarebp
[!] Key Not Deleted : HKU\S-1-5-21-291367054-3848976319-1861868270-1001\Software\AppDataLow\Software\Yahoo\Companion
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3152E1F19977892449DC968802CE8964
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\649A52D257CA5DB4EAAE8BA9EB23E467
[-] Data Restored : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs]

***** [ Web browsers ] *****

[-] [C:\Users\Wade Mason\AppData\Roaming\Mozilla\Firefox\Profiles\9ho8yg03.default\prefs.js] [Preference] Deleted : user_pref("browser.uiCustomization.state", "{\"placements\":{\"PanelUI-contents\":[\"edit-controls\",\"zoom-controls\",\"new-window-button\",\"privatebrowsing-button\",\"save-page-button\",\"print-but[...]
[-] [C:\Users\Wade Mason\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Wade Mason\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com

*************************

:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C5].txt - [4286 bytes] ##########
 



#7 Scottster1

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Posted 10 October 2015 - 09:39 AM

This might need to be moved to the Malware forum then - it sounds like you have an infection on the desktop system.






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