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Computer keeps freezing/locking up

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#1 Thphlstr


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  • Local time:07:51 AM

Posted 09 October 2015 - 09:47 PM

Ok, i am using windows 8.1, and starting about 3 months ago, my computer would sometimes freeze, like if netflix/youtube was playing it would just glitch the last sound over and hold it. If i moved the mouse or hit a key it would start working normal again.


But as of late, for about a week, its been freezing badly. So now even moving the mouse or key borad does nothing. I am forces to do a manual shutdown by holding the power button down. When i start the computer up again it doesnt give me any error reports. I have no idea why it keeps freezing like this. This is a computer that i built myself, and was working flawlessly up until 3 months ago. It is only 1.5 years old.

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#2 dc3


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  • Local time:04:51 AM

Posted 10 October 2015 - 10:05 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
When Speccy opens you will see a screen similar to the one below.
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.
The following screen will appear, click on Copy to Clipboard.
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Please download MiniToolBox to your desktop.
Right-click on MiniToolBox.exe and select Run as Administrator.
You will see an image like the one below.
Click on the following checkboxes only:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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