I have the following problem : Internet connection is working (I can surf the web without problems) but I can't connect to the local management IP of my modem/router because the login page fails to load.
This is the same for all the net interfaces that I installed on my computer (onboard, usb-to-eth, wireless). I tried them one by one.
My OS is Windows 7 Ultimate (licensed and up to date) and the modem is HG8247H (installed by the provider).
I was able to the connect to this modem in the past.
Let me state what I tried till now :
~ I deactivated my antivirus (BitDefender) firewall
~ I used 5 browsers : IE, Chrome, Firefox, Opera, Safari
~ I used a laptop and it connects to the modem without any problems (same thing for a smartphone).
~ I reseted the modem to the default settings
~ I rebooted the system in Safe Mode with Networking and I unistalled / installed the drivers for the network interfaces. The result was that I could log on my modem but only in Safe Mode.
After the reboot to Normal Mode the access failed once again.
Thank you and have a nice day !