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Cannot boot Toshiba laptop


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#1 dev00790

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Posted 08 October 2015 - 07:21 PM

Hi

 

I have a Toshiba Satellite L670 that has Win 10 (recent upgrade from Win 7).

 

When it tries to boot normally - It gets to the windows flag splash screen, and then screen dims and stays there.

 

When I've selected safe mode - it does the same as above

When safe mode & command prompt - it does the same.

Thus cannot use tools such as sfc and chkdsk.

 

There are 2 RAM sticks (1 x 2GB, 1 x 1GB) and have temporarily removed the 2GB leaving just 1GB in it for troubleshooting. 

 

I've tried using a linux live cd (ubuntu 14.04) but it could not mount the 2 partitions on the HDD (1 called "Data", another called "Windows").

 

I do not have a Win 10 disk to hand, but could make one if needed.

 

Seeking advice please.

 

Edit:

1) Went into "Repair your computer", and accessed recovery options > command prompt from there.

2) Intially chkdsk didn't work, however entering the following command, then pressing enter got it working:

 

chkdsk C: /f /r /x


Edited by dev00790, 08 October 2015 - 07:44 PM.

Regards, dev00790

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#2 CKing123

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Posted 08 October 2015 - 08:17 PM

Hi

 

I have a Toshiba Satellite L670 that has Win 10 (recent upgrade from Win 7).

 

When it tries to boot normally - It gets to the windows flag splash screen, and then screen dims and stays there.

 

When I've selected safe mode - it does the same as above

When safe mode & command prompt - it does the same.

Thus cannot use tools such as sfc and chkdsk.

 

There are 2 RAM sticks (1 x 2GB, 1 x 1GB) and have temporarily removed the 2GB leaving just 1GB in it for troubleshooting. 

 

I've tried using a linux live cd (ubuntu 14.04) but it could not mount the 2 partitions on the HDD (1 called "Data", another called "Windows").

 

I do not have a Win 10 disk to hand, but could make one if needed.

 

Seeking advice please.

 

Edit:

1) Went into "Repair your computer", and accessed recovery options > command prompt from there.

2) Intially chkdsk didn't work, however entering the following command, then pressing enter got it working:

 

chkdsk C: /f /r /x

Well, some of the people had been getting dim screens in Windows 10, and I have had them on one of my computer for as long as 5 minutes. Wait for it for at least 15 minutes, and see if Windows 10 properly loads.


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#3 dev00790

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Posted 09 October 2015 - 07:14 AM

 

Well, some of the people had been getting dim screens in Windows 10, and I have had them on one of my computer for as long as 5 minutes. Wait for it for at least 15 minutes, and see if Windows 10 properly loads.

 

Yes you're right it does seem to be a little on the slow side. Also chkdsk corrected lots of indexes on files, and corrections made to the filesystem.

 

How much more resource intensive is Win 10 compared to Win 8?


Regards, dev00790

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#4 CKing123

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Posted 09 October 2015 - 09:16 AM

Yes you're right it does seem to be a little on the slow side. Also chkdsk corrected lots of indexes on files, and corrections made to the filesystem.
 
How much more resource intensive is Win 10 compared to Win 8?

Not really. It is the side-effect of upgrading. A clean installer fixes this issue but you don't have to do that. First, wait and see how long it takes, and tell us how long it takes until the login screen appears. For me, usually it lasts around 15 seconds most of the time (its only when it is updating that it takes forever, and then after that it says Updating Windows [percentage])

 

-CKing123


If I am helping you and I don't respond within 2 days, feel free to send me a PM

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