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Slow sluggish response, desktop icons all disappeared


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#1 DshnRob

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Posted 08 October 2015 - 10:37 AM

Hello,

 

I have a computer that I have recently upgraded to Windows 10 (from 7).  I was working fine initially but noticed my computer severely slowing down.  I ran the following scans (Malwarebytes, Emsisoft Emergency Kit, ESET) and after an initial find of searchscopes on the Malwarebytes, I didn't find anything else with subsequent scans.  But that is when things got interesting.  The other day I booted up my computer and discovered that all my desktop icons disappeared.  I ran several scans and found nothing, even re-running the scan in safe mode.

 

Just wondering if I am infected?

 

Thanks in advance for your help.

-Robert



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#2 boopme

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Posted 08 October 2015 - 06:24 PM

Hi Robert it would be wiser to get a deeper look. Some files may also be missing.Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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