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Posted 07 October 2015 - 05:28 PM
Posted 17 October 2015 - 11:11 AM
Sorry for the delay
Try reinstalling the drivers:
Press Windows + X
Click on Device Manager
Right-click on the USB with an exclamation mark, and click on Properties
Click on Driver tab
Click on Uninstall
Now, restart your computer and try using it again
If I am helping you and I don't respond within 2 days, feel free to send me a PM
Sysnative Windows Update Senior Analyst
Posted 08 March 2017 - 07:38 PM
Did you ever find a good solution to this problem? I have been dealing with this since "upgrading" to Windows 10 as well. I keep uninstalling the USB Printing support and turning off then on the Cameo which triggers reinstalling the devise and sometimes it works and most of the time it does not.
I do this over and over again and randomly it works, just not today.
Posted 09 March 2017 - 08:21 PM
Hope you hear back from Nancy on this as she has the same peripheral as she does. Have either of you visited the device manufacturer's website and seen whether they have posted drivers for W10 or not? The error message Nancy got on her original post is now 11 years old for the driver failure. This sounds like a device driver that's simply too old for W10 to work and the best place to find that is from the device manufacturer. It should just take minutes to google this. In fact if you are not skilled at searching, post back the exact Make/Model of your device and someone here can help you find it.
If the manufacturer's website doesn't post W10 drivers for your specific model device, chances are they haven't updated so the device drivers will never work correctly. If that's the case, you should ring them up on the phone or E-mail them and ASK them this question of W10 compatibility SPECIFCALLY! If they don't or won't respond, you can assume that they haven't updated their drivers or never will; either one is bad, and you simply might consider buying a similar device from a different manufacturer.
Hope this helps.
Best of luck,
Posted 10 March 2017 - 04:44 PM
Here are the instructions from Silhouette: http://www.silhouetteamerica.com/faq/solution/could-not-connect-pc
I went through the rather lengthy process and it did connect at one point, but not again today. It will connect randomly, but never without a fight and probably less than 10% of the time.
I will try and update this, if I get it worked out. At this point I am thinking about buying a new vinyl cutter.
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