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Need help diagnosing pc, I definitely have a virus


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#1 m000n

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Posted 06 October 2015 - 09:13 AM

Hey there, 

 

So my computer has recently been behaving very oddly,

 

one of the main concerns is a driver display error, where my computer will repeatedly crash and I have to restart it.

Lots of my files have been modified and I can't delete/change them (sys32 etc.) 

Need help big time, thanks in advance  :thumbup2:

 



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#2 RolandJS

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Posted 06 October 2015 - 10:07 AM

Has your anti-virus and anti-malware programs given you any indications of what has entered your computer that does not belong?  Are your backups ready and able?  You might need to restore.  Let the seasoned BC techs advise -- they won't steer you wrong.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#3 m000n

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Posted 07 October 2015 - 12:37 AM

Hey so I'm using a laptop at the moment, my computer now doesn't work at all, it stops at the windows logo during start up and then I get a blue screen. How do I do a restore now?



#4 m000n

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Posted 07 October 2015 - 12:46 AM

Neither anti-virus or anti-malware detected any form of threat :(



#5 RolandJS

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Posted 07 October 2015 - 10:03 AM

You will have to a restore from a USB or DVD boot of a previously-made system repair stick or disk.  I think you can use your OEM or MS DVD to initiate a Startup Repair, and/or if you have made System Restore Point[s], restore via that particular SRP.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)





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