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Cryptowall infection


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#1 santare

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Posted 06 October 2015 - 09:04 AM

I am hit with Cryptowall 3.0 virus. Some of my pictures have been deleted with no previous versions available. With some of the files
I can restore previous versions, however music and movies are not infected. I may be right in saying that up to now there is no Cryptowall solution since somebody enfored the encryption. I'd like to get some of my files back if possible.

Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum. ~ Animal

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#2 quietman7

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Posted 06 October 2015 - 08:19 PM


A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0 & CryptoWall 3.0 is provided by Grinler (aka Lawrence Abrams), in this topic: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

Cryptowall typically deletes (though not always) all Shadow Volume Copies with vssadmin.exe so that you cannot restore your files via System Restore or using a program like Shadow Explorer...but it never hurts to try in case the infection did not do what it was supposed to do. Another possible options is to try file recovery software such as R-Studio or Photorec to recover some of your original files but there is no guarantee that will work.

There are also ongoing discussions in these topics:Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in one of those topic discussions. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion...this topic is closed.

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