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laptop restarts during booting


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#1 pawan00110

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Posted 05 October 2015 - 02:26 PM

My dell 3521 is restarting in booting screen from last 2days. I checked with preboot system assessment given by dell, but found no errors. It shows everything is working fine. Also removed the battery and pressed power button for a while but the problem remain as it is. Please help me what to do?

Dell 3521
Core i3
500gb / 4gb
Win 7 32 bit
Recently no installation in last 2-3 months..
Was working fine till the day before yesterday.

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#2 RolandJS

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Posted 05 October 2015 - 02:34 PM

Does F8'g get you into Safe Mode?


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http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

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#3 pawan00110

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Posted 05 October 2015 - 02:45 PM

No it doesnt shows safe mode

#4 RolandJS

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Posted 05 October 2015 - 02:49 PM

If this had been a desktop, I would have advised trying another video card; however kwik-search shows laptop, a laptop repair place would be spending more monies than laptop is worth Y/N?


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#5 pawan00110

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Posted 05 October 2015 - 02:53 PM

Can't say.I haven't ever been for servicing my lappy its only 1.5 yrs old and lastly serviced by dell service engineer for replacing the dvd drive only.

#6 pawan00110

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Posted 06 October 2015 - 02:19 PM

Anyone please help..

#7 JohnC_21

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Posted 06 October 2015 - 02:53 PM

You say F8 does not show safe mode. When you tap F8 when you first boot can you get to the Advanced Boot Menu? There should be an option called Disable AutoRestart on System Failure. Select that. Does the computer throw a Blue Screen? Post the stop codes if it does.

 

There should also be an option to "Use last known good configuration". See if that stops the problem.


Edited by JohnC_21, 06 October 2015 - 02:54 PM.


#8 pawan00110

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Posted 07 October 2015 - 01:16 PM

No there are only two options shown in boot menu
1)legacy boot
i) hard drive
ii) cd/dvd drive
iii) Network
2) Uefi boot
No sub options.
There is no last known good configuration or safe mode, also I viewed each menu carefully in system setup utility but I can't find system autorestart on system failure to enable or disable..

#9 JohnC_21

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Posted 07 October 2015 - 02:34 PM

Something is obviously wrong because tapping F8 at boot should bring up the below screen. 

 

 

1300.windows_5F00_7_5F00_advanced_5F00_b

 

Do you have access to another Windows 7 computer? Create a System Repair Disk and boot that. Try doing a system restore before a date before the problem.

 

6sysp.png


Edited by JohnC_21, 07 October 2015 - 02:35 PM.





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