Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

opened a bad email


  • Please log in to reply
7 replies to this topic

#1 wellairbc

wellairbc

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:25 PM

Posted 04 October 2015 - 05:06 PM

I opened the attachment of one of those fake fedex zip emails. haven't noticed anything unusual though since. so not sure if there is a problem. currently using avast free antivirus.



BC AdBot (Login to Remove)

 


#2 buddy215

buddy215

  • Moderator
  • 13,261 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:12:25 PM

Posted 04 October 2015 - 06:00 PM

Problem may not show until you reboot....if you have already rebooted then Avast may have stopped the malware in its tracks or settings and other programs

weren't what the malware needed to succeed.

 

You should run some scans.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 wellairbc

wellairbc
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:25 PM

Posted 04 October 2015 - 07:27 PM

ok, here's the 2 logs

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 10/4/2015
Scan Time: 4:01 PM
Logfile: mbam.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.10.04.04
Rootkit Database: v2015.10.02.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Blairs

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 368490
Time Elapsed: 11 min, 9 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)


C:\Users\Blairs\Downloads\ccsetup418.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Blairs\Downloads\SpeedFixToolPro298.exe    a variant of MSIL/Rebrand.LittleRegClean.E potentially unwanted application    deleted - quarantined
E:\sort feb2014\Windows\SysWOW64\Adobe\Shockwave 12\gt.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    cleaned by deleting - quarantined
 



#4 buddy215

buddy215

  • Moderator
  • 13,261 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:12:25 PM

Posted 04 October 2015 - 08:02 PM

In CCleaner click on tools > Uninstall and see if \SpeedFixToolPro298 is listed. If so click on it and choose to Uninstall on the right.

 

Perhaps some adware was installed when you opened that attachment. Use the two programs below to find and remove adware.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 wellairbc

wellairbc
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:25 PM

Posted 07 October 2015 - 07:19 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Windows 7 Home Premium x64
Ran by Blairs on Sun 10/04/2015
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Blairs\AppData\Roaming\mozilla\firefox\profiles\h5uqhd76.default\minidumps [101 files]



~~~ Chrome


[C:\Users\Blairs\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Blairs\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\Blairs\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Blairs\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed



#6 wellairbc

wellairbc
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:25 PM

Posted 07 October 2015 - 07:20 PM

 Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[C:\Users\Blairs\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : aol.com
[C:\Users\Blairs\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : ask.com

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [810 bytes] ##########



#7 buddy215

buddy215

  • Moderator
  • 13,261 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:12:25 PM

Posted 07 October 2015 - 07:40 PM

Those programs say you have a clean computer.....no malware found...just a little adware.

 

If you haven't noticed anything unusual going on....then I think you are good to go.

 

Just curious...was there a link in the attachment that you were asked to click on?

 

I probably don't need to say this.... but....the rule is NEVER open any attachment that is unexpected and you are not 100% sure who sent it and what it contains.

Same goes for links in Emails....a safe practice if unsure or not is to copy the link into a search engine...Yahoo, Google, Bing or other.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#8 wellairbc

wellairbc
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:25 PM

Posted 12 October 2015 - 01:35 PM

ok, thanks for the assistance.

No I didn't see a link, it didn't seem to do much of anything. and I deleted the message quickly after realizing it shouldn't have been opened.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users