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Constant Not Responding


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#1 aaron3662

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Posted 03 October 2015 - 07:39 AM

Hello. Over the past few days, my laptop has slowed to a snail's pace. Programs take five minutes or more to open and when they finally do, I'm hit with 'not responding' errors. I have tried to defrag, cleanup the disk, turn off unecessary startup programs and scanned for malware but nothing seems to be improving the machine's performance. I would appreciate any advice you knowledgeable folk can provide. Thank you.

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#2 usasma

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Posted 04 October 2015 - 07:50 AM

Did you find any malware when you scanned?

Beyond that, let's try looking at these reports (they may take a long time to run on a slow machine - please be patient):

1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 aaron3662

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Posted 04 October 2015 - 11:46 AM

Thank you for your response. Apologies if I haven't adhered to the proper posting conventions. I will be back with the requested info asap. Thanks.

#4 aaron3662

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Posted 04 October 2015 - 11:46 AM

Thank you for your response. Apologies if I haven't adhered to the proper posting conventions. I will be back with the requested info asap. Thanks.

#5 aaron3662

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Posted 07 October 2015 - 10:43 AM

I have tried to follow the instructions provided, however, the internet browsers are refusing to work. I'm just presented with 'not responding' repeatedly. Is there any else you can suggest?

Thanks

#6 RolandJS

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Posted 07 October 2015 - 11:10 AM

Would you like to try to "sneaker-net" Piriform's SPECCY from another computer, or, install portable Speccy onto a USB stick or DVD, and run it from Explorer.exe?


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#7 aaron3662

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Posted 07 October 2015 - 12:10 PM

Here is the requested zipped 'Admin.evtx' file.

 

Thanks.



#8 aaron3662

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Posted 07 October 2015 - 12:12 PM

Attached File  Admin.zip   605.11KB   1 downloads



#9 usasma

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Posted 08 October 2015 - 05:00 AM

Lot's and lot's of errors that refer to an I/O device error.

I'd suggest starting with these free diagnostics:  http://www.carrona.org/hwdiag.html

Start with the hard drive tests as that's the most commonly used I/O device on your system


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 aaron3662

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Posted 08 October 2015 - 11:57 AM

I can't get any of this to work :(

Edited by aaron3662, 08 October 2015 - 11:57 AM.


#11 aaron3662

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Posted 08 October 2015 - 12:15 PM

Could formatting the hard drive help?

#12 RolandJS

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Posted 08 October 2015 - 12:54 PM

&amp;nbsp;

Could formatting the hard drive help?

If the troubles are only software in nature, formatting certainly would clear that out. However, if the troubles are a mix of I/O operations and/or HD controller-MB onboard chip -- formatting will probably not help.

Edited by RolandJS, 08 October 2015 - 12:55 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#13 aaron3662

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Posted 08 October 2015 - 02:34 PM

Is this of any significance at all?

Attached Files



#14 usasma

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Posted 10 October 2015 - 04:21 PM

Actually this points to what is likely a separate problem.

It's important to at least run the hard drive test ( http://www.carrona.org/hddiag.html )

If not able to run the bootable test, then try the Seatools for Windows  ( http://www.seagate.com/support/downloads/item/seatools-win-master/ )

 

I'd run antivirus/antimalware scans to see if you're infected.  If infected, I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#15 aaron3662

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Posted 12 October 2015 - 06:45 AM

Thanks. Ran Seatools. Drive failed shortDST test.




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