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Suspicious Teamviewer logs


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5 replies to this topic

#1 FrankSquirel

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Posted 02 October 2015 - 01:51 AM

Hi, just now someone used teamviewer to gain access to my computer and immediately turned off my monitor. I could see my mouse move to a dialog box before my screen went black. I immediately shut off my computer and checked the teamviewer logs right after. Can someone inspect the logs for me? Any help would be appreciated. Thanks

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#2 Black_Bird

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Posted 03 October 2015 - 07:00 PM

Hi,

 

Welcome here at BleepingComputer.com. I am Black_Bird and I'll be helping you with your questions & problems.

 

About the logfiles: I don't see any special things in it, that would worry me. But on the other side you can't actually see in those logs what has been visited (through a browser) or which files have been transferred eventually.

 

Why did you allow such a connection anyway, when you don't trust the other person? It can't "just" happen, as he has to know an ID & password, which you gave him/her. Can you explain this please?

 

I also advice you to follow up all steps given in this topic: Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help. Please post all logfiles and a detailed description of all PC problems you've eventually got in your next reply.


Kind regards,
Black_Bird
 

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#3 FrankSquirel

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Posted 03 October 2015 - 08:29 PM

I never shared my teamviewer ID & password with anyone. I only used it on my phone to control my desktop from my phone. Also I haven't used teamviewer in a month or so, so the fact that there are log files every day also worries me. 



#4 Black_Bird

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Posted 03 October 2015 - 10:33 PM

Allright. Did you set a standard access password? Or did you keep the default setting that generates a random password for every connection? If you got a standard access password, I'd really recommend you to change this password (and please, pick a strong one).

I also advised you the following:

I also advice you to follow up all steps given in this topic: Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help. Please post all logfiles and a detailed description of all PC problems you've eventually got in your next reply.


You don't want to have that checked out?
Kind regards,
Black_Bird
 

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#5 Black_Bird

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Posted 07 October 2015 - 11:09 PM

Hi there,

 

It has been 4 days ago since your last reply. Do you still need help?


Kind regards,
Black_Bird
 

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#6 Black_Bird

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Posted 30 May 2016 - 06:21 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Kind regards,
Black_Bird
 

What to do when your computer is infected? Read here!

The Bleeping Computer Board Rules - The Moderating Team


If I am directly helping you on a topic and I've not replied within 24 hours please send me a Private Message with a link to your topic.





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