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Adwcleaner and Windows 10 problem

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#1 mersea


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Posted 01 October 2015 - 06:31 PM

I have run Adwcleaner, and when i go to fix the selected items, a Windows 10 screen pops up,saying "Your PC ran into a problem & needs to restart. We're just collecting some error information, and then we will restart your computer.   


Problem is the computer does not start, and I am not sure if the items that Adwcleaner  picked up, are still on my computer, or not.


Thanks for any help


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#2 quietman7


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Posted 01 October 2015 - 06:59 PM

The "Your PC ran into a problem and needs to restart" blue screen error message is one commonly seen since Windows 8. It typically occurs when the OS encounters a crash, has faulty drivers, corrupted files or memory issues.

Fix ‘Your PC Ran Into a Problem and Needs To Restart’ problem in Windows 8
Your PC ran into a problem and needs to restart
How to fix blue screen of death in Windows 8

You need to fix that problem and be able to start your computer before we can investigate what AdwCleaner did or did not remove.

I suggest you start a new in the applicable Windows Operating Systems forum for your system or the Windows Crashes, BSOD, and Hangs Help Forum.
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