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windows updates freeze


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#1 paulos123

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Posted 01 October 2015 - 08:00 AM

hello guys

 

im using windows 8,1 64 bit and when trying to install updates they freeze.

I click install and from the 1st second it freezes on the download

I tried several methods I found on google,no result though

 

also other friends have same problem

so it would be nice to find a solution

 

thanks



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#2 dc3

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Posted 01 October 2015 - 08:29 AM

Please download and run the Windows Update Troubleshooter.
 
Clicking on the link above will start the download automatically.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 masterthemachines

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Posted 01 October 2015 - 08:53 AM

Hello there, 

 

If the scan freezes and doesn't complete when Windows Update is scanning for updates, try to run the scan again. If you still can't scan for updates successfully then you can go ahead and follow the suggestion above. 

 

Also if the issue still persists then you can perform a system restore and see if that solves the issue. 

https://support.microsoft.com/en-gb/kb/2700567

 

Keep us posted. 

 

Hope this helps!



#4 paulos123

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Posted 01 October 2015 - 08:53 AM

already tried it,no effect........



#5 paulos123

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Posted 01 October 2015 - 08:56 AM

also tried with system restore,nothing works

as I also said other people have same problem

and Microsoft doesn't have official fix or something

its always like that



#6 paulos123

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Posted 03 October 2015 - 10:46 AM

something else we can do?



#7 dc3

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Posted 03 October 2015 - 10:58 AM

Let's try doing a Clean Boot and then try doing the updates.  After you have gone through the process and restarted the computer, then try the updates.

 

How to perform a Clean Boot.
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Open the Search charm and type msconfig in the search box.  When msconfig appears below the search box tap/click on it to open System Configuration.
 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
(1)  Click/tap on the General tab.   
 
(2)  Click/tap on the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 
msconfig_zps77b1ef82.png
 
(1)  Click/tap on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will remain running. 
 
(3)  Click/tap on Disable all, this will remove all of the check marks in the Services list, then click/tap on Apply, then OK.  Click/tap on Restart in the window that opens.
 
Edit:
 
Once you have completed the updates you will need to go back to the System Configuration and reset the settings you changed.

Edited by dc3, 03 October 2015 - 11:00 AM.

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#8 paulos123

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Posted 05 October 2015 - 04:26 PM

hello aggain

i tried the above

now  updates tab doesnt even open properly............

is freezing while trying to open

i dont know whats wrong with microsoft

as i told before others have the same problem



#9 dc3

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Posted 06 October 2015 - 07:07 AM

Go back and reset the settings to the way they were, click on Apply, then OK.

 

You have not posted back to report what the Windows Update Troubleshooter found.  Post #2

 

Have you tried running the Update Readiness Tool?


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#10 paulos123

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Posted 11 October 2015 - 09:59 AM

i took a picture with snipping tools regarding troubleshooter

 

 

also update Readiness Tool says that its not applicable to my computer........

 

 

and when i hit install,again the same freeze

Attached Files


Edited by paulos123, 11 October 2015 - 10:03 AM.


#11 dc3

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Posted 11 October 2015 - 10:11 AM

Not sure where my mind was when I suggested running the Update Readiness Tool.  In Windows 8.1 you use the DISM.

 

Press the Windows key windowskey_zps092d5c75.png and the X key, in the menu that opens click or tap on Command Prompt (Admin).  This will open the Elevated Command prompt.
 
Copy and paste the command below, then press Enter.
 
dism /online /cleanup-image /restorehealth

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#12 paulos123

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Posted 11 October 2015 - 11:06 AM

it failed,see snip tools pic attached

 

also i attached the dism log file(i zipped it cause it was 4mb)

Attached Files

  • Attached File  cmd.PNG   11.8KB   0 downloads
  • Attached File  dism.zip   174.19KB   4 downloads

Edited by paulos123, 11 October 2015 - 11:07 AM.


#13 dc3

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Posted 11 October 2015 - 11:12 AM

Did you use the technique I suggested for opening the Command Prompt with Administrative rights?

 

I will not download anything to my computer unless I know exactly what it contains.  Please post the log in your topic.


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#14 paulos123

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Posted 11 October 2015 - 11:43 AM

yes i used with admin rights

 

here you are,the log.........

 

2015-10-11 18:31:42, Info                  DISM   PID=1720 TID=2840 Scratch directory set to 'C:\Users\PAVLOS~1\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2015-10-11 18:31:42, Info                  DISM   PID=1720 TID=2840 DismCore.dll version: 6.3.9600.17031 - CDISMManager::FinalConstruct
2015-10-11 18:31:42, Info                  DISM   PID=1720 TID=2840 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadLocalImageSession
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:42, Info                  DISM   DISM Manager: PID=1720 TID=2840 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:42, Info                  DISM   DISM.EXE: 
2015-10-11 18:31:42, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
2015-10-11 18:31:42, Info                  DISM   DISM.EXE: 
2015-10-11 18:31:42, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.3.9600, Running architecture=amd64, Number of processors=4
2015-10-11 18:31:42, Info                  DISM   DISM.EXE: Dism.exe version: 6.3.9600.17031
2015-10-11 18:31:42, Info                  DISM   DISM.EXE: Executing command line: dism  /online /cleanup-image /restorehealth
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Getting Provider FolderManager - CDISMProviderStore::GetProvider
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:42, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:42, Info                  DISM   DISM Manager: PID=1720 TID=2840 physical location path: C:\ - CDISMManager::CreateImageSession
2015-10-11 18:31:42, Info                  DISM   DISM Manager: PID=1720 TID=2840 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2015-10-11 18:31:43, Info                  DISM   DISM Manager: PID=1720 TID=2840 Successfully loaded the ImageSession at "C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131" - CDISMManager::LoadRemoteImageSession
2015-10-11 18:31:43, Info                  DISM   DISM Image Session: PID=2748 TID=2800 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\OSProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM OS Provider: PID=2748 TID=2800 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
2015-10-11 18:31:43, Info                  DISM   DISM OS Provider: PID=2748 TID=2800 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
2015-10-11 18:31:43, Info                  DISM   DISM OS Provider: PID=2748 TID=2800 Host OS verion is 6.3 - CDISMOSServiceManager::SetDllSearchPath
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\LogProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\PEProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Warning               DISM   DISM Provider Store: PID=2748 TID=2800 Failed to Load the provider: C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Manager: PID=1720 TID=2840 Image session successfully loaded from the temporary location: C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131 - CDISMManager::CreateImageSession
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Getting Provider OSServices - CDISMProviderStore::GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Target image information: OS Version=6.3.9600.17477, Image architecture=amd64
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\CbsProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Package Manager: PID=2748 TID=2800 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
2015-10-11 18:31:43, Info                  DISM   DISM Package Manager: PID=2748 TID=2800 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
2015-10-11 18:31:43, Info                  DISM   DISM Package Manager: PID=2748 TID=2800 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\MsiProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\IntlProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\IBSProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\DmiProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM OS Provider: PID=2748 TID=2800 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive
2015-10-11 18:31:43, Info                  DISM   DISM Driver Manager: PID=2748 TID=2800 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\UnattendProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Warning               DISM   DISM Provider Store: PID=2748 TID=2800 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)
2015-10-11 18:31:43, Warning               DISM   DISM Provider Store: PID=2748 TID=2800 Failed to Load the provider: C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\SmiProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\EmbeddedProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Warning               DISM   DISM Provider Store: PID=2748 TID=2800 Failed to Load the provider: C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\AppxProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\AssocProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\GenericProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\GenericProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Loading Provider from location C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\TransmogProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Connecting to the provider located at C:\Users\PAVLOS~1\AppData\Local\Temp\7AA3F8A6-743E-4E34-BEC1-098AE3CAA131\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2015-10-11 18:31:43, Info                  DISM   DISM Transmog Provider: PID=2748 TID=2800 Current image session is [ONLINE] - CTransmogManager::GetMode
2015-10-11 18:31:43, Info                  DISM   DISM Transmog Provider: PID=2748 TID=2800 Audit Mode: [No] - CTransmogManager::Initialize
2015-10-11 18:31:43, Info                  DISM   DISM Transmog Provider: PID=2748 TID=2800 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType
2015-10-11 18:31:43, Info                  DISM   DISM Transmog Provider: PID=2748 TID=2800 Product Type: [WinNT] - CTransmogManager::Initialize
2015-10-11 18:31:43, Info                  DISM   DISM Transmog Provider: PID=2748 TID=2800 Product Type ServerNT : [No] - CTransmogManager::Initialize
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IBSManager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AppxManager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AppxManager.
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AssocManager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AssocManager.
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: GenericManager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: GenericManager.
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager
2015-10-11 18:31:43, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2015-10-11 18:31:43, Info                  DISM   DISM Package Manager: PID=2748 TID=2800 Processing the top level command token(cleanup-image). - CPackageManagerCLIHandler::Private_ValidateCmdLine
2015-10-11 18:31:43, Info                  DISM   DISM Package Manager: PID=2748 TID=2800 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2015-10-11 18:31:43, Info                  DISM   DISM Package Manager: PID=2748 TID=2800 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2015-10-11 18:31:43, Info                  DISM   DISM Package Manager: PID=2748 TID=2800 CBS session options=0x48100! - CDISMPackageManager::Internal_Finalize
2015-10-11 18:53:40, Info                  DISM   DISM Package Manager: PID=2748 TID=2380  Error in operation: (null) (CBS HRESULT=0x80240021) - CCbsConUIHandler::Error
2015-10-11 18:53:40, Error                 DISM   DISM Package Manager: PID=2748 TID=2800 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80240021)
2015-10-11 18:53:40, Error                 DISM   DISM Package Manager: PID=2748 TID=2800 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x80240021)
2015-10-11 18:53:40, Error                 DISM   DISM Package Manager: PID=2748 TID=2800 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x80240021)
2015-10-11 18:53:40, Error                 DISM   DISM Package Manager: PID=2748 TID=2800 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80240021)
2015-10-11 18:53:40, Info                  DISM   DISM Package Manager: PID=2748 TID=2800 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2015-10-11 18:53:40, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80240021
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Found the PE Provider.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Package Manager: PID=2748 TID=2800 Finalizing CBS core. - CDISMPackageManager::Finalize
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(AppxManager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(AssocManager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(GenericManager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: GenericManager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=2748 TID=2800 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
2015-10-11 18:53:40, Info                  DISM   DISM.EXE: 
2015-10-11 18:53:40, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->
2015-10-11 18:53:40, Info                  DISM   DISM.EXE: 
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2015-10-11 18:53:40, Info                  DISM   DISM Provider Store: PID=1720 TID=2840 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

Edited by paulos123, 11 October 2015 - 12:15 PM.


#15 dc3

dc3

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Posted 11 October 2015 - 12:56 PM

This is a little like loading the cart in front of the horse, but here we go.

 

 
Please run sfc /scannow
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
To run sfc /scannow in Windows 8 you will need to open the Elevated Command Prompt.  The easiest way to do this is to press the Windows key windowskey_zps092d5c75.png and the X key.   A menu will open with the option Command Prompt (Admin), click/tap on this.
 
You will see a window similar to the one below.
 
command%20prompt%20w8_zpsxjmewau9.png
 
When the Elevated Command Prompt opens copy and paste in sfc /scannow, then press Enter.
 
This will take a while,  have patience and allow it finish.  Stopping this scan could damage files.  
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, reopen the Elevated Command Prompt using the Windows key windowskey_zps092d5c75.png and the X key method outlined in the instructions above. 
 
When the Elevated Command Prompt opens copy and paste the following in the Command Prompt, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
 
This will place a new icon on the desktop titled sfcdetails.  Click/tap on this to open the log, copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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