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My PC Infected by Help_Decrypt Virus


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#1 veasnayim

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Posted 30 September 2015 - 10:16 AM

Hello All,

My PC attacked by Help_Decryp VIrus and it crush some of documents can't be open , "word, excel, pdf"files..

When i tried to open them, the message error start up:

I had try many tools over net but not help.

Please see attached of the error screen

 

Attached Files

  • Attached File  123.PNG   7.02KB   0 downloads


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#2 quietman7

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Posted 30 September 2015 - 06:54 PM


- CryptoWall 3.0 leaves files (ransom notes) named:
HELP_DECRYPT.TXT
HELP_DECRYPT.HTML
HELP_DECRYPT.URL
HELP_DECRYPT.PNG

A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0 & CryptoWall 3.0 is provided by Grinler (aka Lawrence Abrams), in this topic: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

There are also ongoing discussions in these topics:Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in one of those topic discussions. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion...this topic is closed.

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