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Old Accounts I can't access

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#1 Vulcanben


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Posted 30 September 2015 - 08:40 AM

Having moved to Windows 10 Home, I later found my Samsung NP300E7A Laptop had been infected with esurf.biz.

Thanks to the very helpful information on this website, I believe I have managed to remove it and many other cookies etc.

I used several different apps recommended by the site and end with FarBar.  In the Additional.txt file it generated I find there are several "old" accounts still in memory:-


Administrator (S-1-5-21-578327087-4110603385-1361986703-500 - Administrator - Disabled)
ASPNET (S-1-5-21-578327087-4110603385-1361986703-1005 - Limited - Enabled)
Ben (S-1-5-21-578327087-4110603385-1361986703-1001 - Administrator - Enabled) => C:\Users\Ben
DefaultAccount (S-1-5-21-578327087-4110603385-1361986703-503 - Limited - Disabled)
Guest (S-1-5-21-578327087-4110603385-1361986703-501 - Limited - Enabled)
HomeGroupUser$ (S-1-5-21-578327087-4110603385-1361986703-1009 - Limited - Enabled)


Of these only ASPNET and Ben show in the Account Settings page.

It seems Windows 10 Home does not have "Group Policy" so I have been unable to find a way to delete the old accounts.

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#2 Vulcanben

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Posted 30 September 2015 - 09:38 AM

It seems I have made some progress, probable as far as Windows 10 home will let me.


1. Type netplwiz in the search box (Windows+S) in your Start menu or on your taskbar, and press Enter.

2. If prompted by UAC, click/tap on Yes.

3. Check the Users must enter a user name and password to use this computer box.


This allowed me to remove the HomeGroup... but the others are inbuilt so can't be removed.

#3 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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Posted 01 October 2015 - 04:16 AM

Be careful, not all of those accounts should be deleted.

It may cause your system to become unstable.

Also, please make a backup BEFORE trying these things  - so that you can get back into the system if it refuses to boot


Have you tried Settings...Accounts...Family & other users ?

Clicking on an account there gives you the option to delete an account (I only have one account listed there - my spare Admin account)


Have you tried these 2 links:




You can always go in and delete files and edit the registry to remove these things - but one wrong move and your system may not even be able to boot.

These accounts don't hurt anything - so I'd suggest simply disabling those that you don't want to use.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#4 Vulcanben

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Posted 01 October 2015 - 09:40 AM

Thank you usasma


Yes I had tried Family and most of the other options in both links you kindly sent, my problem was that the "Old" accounts don't show up and therefor cannot be deleted. Method 4 of the options in your second link is the only one I had found to work using netplwiz.

This allowed me to delete the HomeGroupUser$, but when I tried the others it said they were part of the system.

Having been infected, my theory was to remove any possible routes a virus might have planted to access my machine in the future, now that I know these accounts are real and not a danger I am content to leave them alone. 

Thank you again for your interest



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