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Might be infected + malwarebytes scan doesn't work properly


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10 replies to this topic

#1 ofekl

ofekl

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Posted 29 September 2015 - 05:51 PM

I downloaded some sketchy programs that might be infected . im not sure , but my computer acts weird lately and malwarebytes scan stuck at "prescan" .

- I just removed malwarebytes with revo uninstaller
btw , I have windows 10 .

Thanks !

Attached Files


Edited by ofekl, 29 September 2015 - 06:29 PM.


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#2 nasdaq

nasdaq

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Posted 30 September 2015 - 09:36 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
 

HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig] <===== ATTENTION

Make sure that your System restore is ON

Turn System Restore ON - Windows 10.
http://www.ghacks.net/2015/08/02/check-if-system-restore-is-enabled-on-windows-10/
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-18\...\Run: [] => [X]
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
GroupPolicy: Restriction - Chrome <======= ATTENTION
GroupPolicyScripts: Restriction <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
BHO: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar_x64.dll No File
BHO: No Name -> {D5FEC983-01DB-414A-9456-AF95AC9ED7B5} ->  No File
BHO-x32: No Name -> {D5FEC983-01DB-414A-9456-AF95AC9ED7B5} ->  No File
Toolbar: HKLM - No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} -  No File
Toolbar: HKLM-x32 - No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} -  No File
CHR HomePage: Default -> hxxp://www.yandex.ru/?__PARAM__from=chromehp
CHR HKLM\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [cncgohepihcekklokhbhiblhfcmipbdh] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [gehngeifmelphpllncobkmimphfkckne] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [mdeldjolamfbcgnndjmjjiinnhbnbnla] - hxxp://clients2.google.com/service/update2/crx
S4 Online Shield Starter Service; "C:\Program Files (x86)\Steganos Online Shield\OnlineShieldService.exe" [X]
S3 utmxntaw; C:\Windows\SysWOW64\Drivers\utmxntaw.sys [7168 2015-09-29] () [File not signed]
S3 esgiguard; \??\C:\Program Files (x86)\Enigma Software Group\esgiguard.sys [X]
S1 klpd; system32\DRIVERS\klpd.sys [X]
S3 wfpcapture; \SystemRoot\System32\drivers\wfpcapture.sys [X]

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en
Select "From the beginning of time"

Restart Chrome.

Can you now run MBAM?

How is the computer running now?

#3 ofekl

ofekl
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Posted 30 September 2015 - 11:47 AM

 

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
 

HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig] <===== ATTENTION

Make sure that your System restore is ON

Turn System Restore ON - Windows 10.
http://www.ghacks.net/2015/08/02/check-if-system-restore-is-enabled-on-windows-10/
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-18\...\Run: [] => [X]
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File
GroupPolicy: Restriction - Chrome <======= ATTENTION
GroupPolicyScripts: Restriction <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
BHO: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar_x64.dll No File
BHO: No Name -> {D5FEC983-01DB-414A-9456-AF95AC9ED7B5} -> No File
BHO-x32: No Name -> {D5FEC983-01DB-414A-9456-AF95AC9ED7B5} -> No File
Toolbar: HKLM - No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} - No File
Toolbar: HKLM-x32 - No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} - No File
CHR HomePage: Default -> hxxp://www.yandex.ru/?__PARAM__from=chromehp
CHR HKLM\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [cncgohepihcekklokhbhiblhfcmipbdh] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [gehngeifmelphpllncobkmimphfkckne] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [mdeldjolamfbcgnndjmjjiinnhbnbnla] - hxxp://clients2.google.com/service/update2/crx
S4 Online Shield Starter Service; "C:\Program Files (x86)\Steganos Online Shield\OnlineShieldService.exe" [X]
S3 utmxntaw; C:\Windows\SysWOW64\Drivers\utmxntaw.sys [7168 2015-09-29] () [File not signed]
S3 esgiguard; \??\C:\Program Files (x86)\Enigma Software Group\esgiguard.sys [X]
S1 klpd; system32\DRIVERS\klpd.sys [X]
S3 wfpcapture; \SystemRoot\System32\drivers\wfpcapture.sys [X]

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en
Select "From the beginning of time"

Restart Chrome.

Can you now run MBAM?

How is the computer running now?

 

its important to add this is not the first time i use AdwCleaner , i can attach previous scan log if needed .

MBAM scan still stuck , and my windows firewall doesn't turn on on startup from some reason [even before the changes] .
 

fixlog.txt
 

Fix result of Farbar Recovery Scan Tool (x64) Version:27-09-2015 01
Ran by ofeko (2015-09-30 19:20:30) Run:1
Running from C:\Users\ofeko\Desktop
Loaded Profiles: ofeko (Available Profiles: ofeko)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
start
 
CreateRestorePoint:
EmptyTemp:
CloseProcesses:
 
HKU\S-1-5-18\...\Run: [] => [X]
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
GroupPolicy: Restriction - Chrome <======= ATTENTION
GroupPolicyScripts: Restriction <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
BHO: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar_x64.dll No File
BHO: No Name -> {D5FEC983-01DB-414A-9456-AF95AC9ED7B5} ->  No File
BHO-x32: No Name -> {D5FEC983-01DB-414A-9456-AF95AC9ED7B5} ->  No File
Toolbar: HKLM - No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} -  No File
Toolbar: HKLM-x32 - No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} -  No File
CHR HomePage: Default -> hxxp://www.yandex.ru/?__PARAM__from=chromehp
CHR HKLM\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [cncgohepihcekklokhbhiblhfcmipbdh] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [gehngeifmelphpllncobkmimphfkckne] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [mdeldjolamfbcgnndjmjjiinnhbnbnla] - hxxp://clients2.google.com/service/update2/crx
S4 Online Shield Starter Service; "C:\Program Files (x86)\Steganos Online Shield\OnlineShieldService.exe" [X]
S3 utmxntaw; C:\Windows\SysWOW64\Drivers\utmxntaw.sys [7168 2015-09-29] () [File not signed]
S3 esgiguard; \??\C:\Program Files (x86)\Enigma Software Group\esgiguard.sys [X]
S1 klpd; system32\DRIVERS\klpd.sys [X]
S3 wfpcapture; \SystemRoot\System32\drivers\wfpcapture.sys [X]
 
End
*****************
 
Restore point was successfully created.
Processes closed successfully.
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Run\\ => value removed successfully
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive1" => key removed successfully
HKCR\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524} => key not found. 
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive2" => key removed successfully
HKCR\CLSID\{5AB7172C-9C11-405C-8DD5-AF20F3606282} => key not found. 
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive3" => key removed successfully
HKCR\CLSID\{A78ED123-AB77-406B-9962-2A5D9D2F7F30} => key not found. 
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive4" => key removed successfully
HKCR\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A} => key not found. 
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive5" => key removed successfully
HKCR\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => key not found. 
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive1" => key removed successfully
HKCR\Wow6432Node\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524} => key not found. 
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive2" => key removed successfully
HKCR\Wow6432Node\CLSID\{5AB7172C-9C11-405C-8DD5-AF20F3606282} => key not found. 
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive3" => key removed successfully
HKCR\Wow6432Node\CLSID\{A78ED123-AB77-406B-9962-2A5D9D2F7F30} => key not found. 
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive4" => key removed successfully
HKCR\Wow6432Node\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A} => key not found. 
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive5" => key removed successfully
HKCR\Wow6432Node\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => key not found. 
C:\Windows\system32\GroupPolicy\Machine => moved successfully
C:\Windows\system32\GroupPolicy\GPT.ini => moved successfully
C:\Windows\SysWOW64\GroupPolicy\GPT.ini => moved successfully
"C:\Windows\system32\GroupPolicy\Machine" => File/Folder not found.
"HKLM\SOFTWARE\Policies\Google" => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95D9ECF5-2A4D-4550-BE49-70D42F71296E} => key not found. 
HKCR\CLSID\{95D9ECF5-2A4D-4550-BE49-70D42F71296E} => key not found. 
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D5FEC983-01DB-414A-9456-AF95AC9ED7B5}" => key removed successfully
HKCR\CLSID\{D5FEC983-01DB-414A-9456-AF95AC9ED7B5} => key not found. 
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D5FEC983-01DB-414A-9456-AF95AC9ED7B5}" => key removed successfully
HKCR\Wow6432Node\CLSID\{D5FEC983-01DB-414A-9456-AF95AC9ED7B5} => key not found. 
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\{3507FA00-ADA2-4A02-99B9-51AD26CA9120} => value removed successfully
HKCR\CLSID\{3507FA00-ADA2-4A02-99B9-51AD26CA9120} => key not found. 
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\\{3507FA00-ADA2-4A02-99B9-51AD26CA9120} => value removed successfully
HKCR\Wow6432Node\CLSID\{3507FA00-ADA2-4A02-99B9-51AD26CA9120} => key not found. 
Chrome HomePage removed successfully
"HKLM\SOFTWARE\Google\Chrome\Extensions\flliilndjeohchalpbbcdekjklbdgfkk" => key removed successfully
"HKLM\SOFTWARE\Google\Chrome\Extensions\ngpampappnmepgilojfohadhhmbhlaek" => key removed successfully
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\cncgohepihcekklokhbhiblhfcmipbdh" => key removed successfully
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\flliilndjeohchalpbbcdekjklbdgfkk" => key removed successfully
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\gehngeifmelphpllncobkmimphfkckne" => key removed successfully
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\mdeldjolamfbcgnndjmjjiinnhbnbnla" => key removed successfully
Online Shield Starter Service => service removed successfully
utmxntaw => service removed successfully
esgiguard => service removed successfully
klpd => service removed successfully
wfpcapture => service removed successfully
EmptyTemp: => 1.8 GB temporary data Removed.
 
 
The system needed a reboot.. 
 
==== End of Fixlog 19:21:09 ====
 
 
Adwcleaner log
# AdwCleaner v5.009 - Logfile created 30/09/2015 at 19:30:58
# Updated 27/09/2015 by Xplode
# Database : 2015-09-30.1 [Server]
# Operating system : Windows 10 Pro  (x64)
# Username : ofeko - DESKTOP-9R61CPB
# Running from : C:\Users\ofeko\Downloads\adwcleaner_5.009.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
[-] Folder Deleted : C:\Device
 
***** [ Files ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
[-] [C:\Users\ofeko\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\ofeko\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\ofeko\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : cncgohepihcekklokhbhiblhfcmipbdh
 
*************************
 
:: Winsock settings cleared
 
########## EOF - C:\AdwCleaner\AdwCleaner[C4].txt - [1014 bytes] ##########
 


#4 ofekl

ofekl
  • Topic Starter

  • Members
  • 61 posts
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  • Local time:05:46 AM

Posted 30 September 2015 - 12:50 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
 

HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig] <===== ATTENTION

Make sure that your System restore is ON

Turn System Restore ON - Windows 10.
http://www.ghacks.net/2015/08/02/check-if-system-restore-is-enabled-on-windows-10/
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-18\...\Run: [] => [X]
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
GroupPolicy: Restriction - Chrome <======= ATTENTION
GroupPolicyScripts: Restriction <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
BHO: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar_x64.dll No File
BHO: No Name -> {D5FEC983-01DB-414A-9456-AF95AC9ED7B5} ->  No File
BHO-x32: No Name -> {D5FEC983-01DB-414A-9456-AF95AC9ED7B5} ->  No File
Toolbar: HKLM - No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} -  No File
Toolbar: HKLM-x32 - No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} -  No File
CHR HomePage: Default -> hxxp://www.yandex.ru/?__PARAM__from=chromehp
CHR HKLM\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [cncgohepihcekklokhbhiblhfcmipbdh] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [gehngeifmelphpllncobkmimphfkckne] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [mdeldjolamfbcgnndjmjjiinnhbnbnla] - hxxp://clients2.google.com/service/update2/crx
S4 Online Shield Starter Service; "C:\Program Files (x86)\Steganos Online Shield\OnlineShieldService.exe" [X]
S3 utmxntaw; C:\Windows\SysWOW64\Drivers\utmxntaw.sys [7168 2015-09-29] () [File not signed]
S3 esgiguard; \??\C:\Program Files (x86)\Enigma Software Group\esgiguard.sys [X]
S1 klpd; system32\DRIVERS\klpd.sys [X]
S3 wfpcapture; \SystemRoot\System32\drivers\wfpcapture.sys [X]

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en
Select "From the beginning of time"

Restart Chrome.

Can you now run MBAM?

How is the computer running now?

 

its important to add this is not the first time i use AdwCleaner , i can attach previous scan log if needed .

MBAM scan still stuck , and my windows firewall doesn't turn on on startup from some reason [even before the changes] .
 

fixlog.txt
 

Fix result of Farbar Recovery Scan Tool (x64) Version:27-09-2015 01
Ran by ofeko (2015-09-30 19:20:30) Run:1
Running from C:\Users\ofeko\Desktop
Loaded Profiles: ofeko (Available Profiles: ofeko)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
start
 
CreateRestorePoint:
EmptyTemp:
CloseProcesses:
 
HKU\S-1-5-18\...\Run: [] => [X]
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
GroupPolicy: Restriction - Chrome <======= ATTENTION
GroupPolicyScripts: Restriction <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
BHO: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar_x64.dll No File
BHO: No Name -> {D5FEC983-01DB-414A-9456-AF95AC9ED7B5} ->  No File
BHO-x32: No Name -> {D5FEC983-01DB-414A-9456-AF95AC9ED7B5} ->  No File
Toolbar: HKLM - No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} -  No File
Toolbar: HKLM-x32 - No Name - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} -  No File
CHR HomePage: Default -> hxxp://www.yandex.ru/?__PARAM__from=chromehp
CHR HKLM\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [cncgohepihcekklokhbhiblhfcmipbdh] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [gehngeifmelphpllncobkmimphfkckne] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [mdeldjolamfbcgnndjmjjiinnhbnbnla] - hxxp://clients2.google.com/service/update2/crx
S4 Online Shield Starter Service; "C:\Program Files (x86)\Steganos Online Shield\OnlineShieldService.exe" [X]
S3 utmxntaw; C:\Windows\SysWOW64\Drivers\utmxntaw.sys [7168 2015-09-29] () [File not signed]
S3 esgiguard; \??\C:\Program Files (x86)\Enigma Software Group\esgiguard.sys [X]
S1 klpd; system32\DRIVERS\klpd.sys [X]
S3 wfpcapture; \SystemRoot\System32\drivers\wfpcapture.sys [X]
 
End
*****************
 
Restore point was successfully created.
Processes closed successfully.
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Run\\ => value removed successfully
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive1" => key removed successfully
HKCR\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524} => key not found. 
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive2" => key removed successfully
HKCR\CLSID\{5AB7172C-9C11-405C-8DD5-AF20F3606282} => key not found. 
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive3" => key removed successfully
HKCR\CLSID\{A78ED123-AB77-406B-9962-2A5D9D2F7F30} => key not found. 
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive4" => key removed successfully
HKCR\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A} => key not found. 
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive5" => key removed successfully
HKCR\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => key not found. 
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive1" => key removed successfully
HKCR\Wow6432Node\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524} => key not found. 
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive2" => key removed successfully
HKCR\Wow6432Node\CLSID\{5AB7172C-9C11-405C-8DD5-AF20F3606282} => key not found. 
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive3" => key removed successfully
HKCR\Wow6432Node\CLSID\{A78ED123-AB77-406B-9962-2A5D9D2F7F30} => key not found. 
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive4" => key removed successfully
HKCR\Wow6432Node\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A} => key not found. 
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive5" => key removed successfully
HKCR\Wow6432Node\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => key not found. 
C:\Windows\system32\GroupPolicy\Machine => moved successfully
C:\Windows\system32\GroupPolicy\GPT.ini => moved successfully
C:\Windows\SysWOW64\GroupPolicy\GPT.ini => moved successfully
"C:\Windows\system32\GroupPolicy\Machine" => File/Folder not found.
"HKLM\SOFTWARE\Policies\Google" => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95D9ECF5-2A4D-4550-BE49-70D42F71296E} => key not found. 
HKCR\CLSID\{95D9ECF5-2A4D-4550-BE49-70D42F71296E} => key not found. 
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D5FEC983-01DB-414A-9456-AF95AC9ED7B5}" => key removed successfully
HKCR\CLSID\{D5FEC983-01DB-414A-9456-AF95AC9ED7B5} => key not found. 
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D5FEC983-01DB-414A-9456-AF95AC9ED7B5}" => key removed successfully
HKCR\Wow6432Node\CLSID\{D5FEC983-01DB-414A-9456-AF95AC9ED7B5} => key not found. 
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\{3507FA00-ADA2-4A02-99B9-51AD26CA9120} => value removed successfully
HKCR\CLSID\{3507FA00-ADA2-4A02-99B9-51AD26CA9120} => key not found. 
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\\{3507FA00-ADA2-4A02-99B9-51AD26CA9120} => value removed successfully
HKCR\Wow6432Node\CLSID\{3507FA00-ADA2-4A02-99B9-51AD26CA9120} => key not found. 
Chrome HomePage removed successfully
"HKLM\SOFTWARE\Google\Chrome\Extensions\flliilndjeohchalpbbcdekjklbdgfkk" => key removed successfully
"HKLM\SOFTWARE\Google\Chrome\Extensions\ngpampappnmepgilojfohadhhmbhlaek" => key removed successfully
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\cncgohepihcekklokhbhiblhfcmipbdh" => key removed successfully
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\flliilndjeohchalpbbcdekjklbdgfkk" => key removed successfully
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\gehngeifmelphpllncobkmimphfkckne" => key removed successfully
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\mdeldjolamfbcgnndjmjjiinnhbnbnla" => key removed successfully
Online Shield Starter Service => service removed successfully
utmxntaw => service removed successfully
esgiguard => service removed successfully
klpd => service removed successfully
wfpcapture => service removed successfully
EmptyTemp: => 1.8 GB temporary data Removed.
 
 
The system needed a reboot.. 
 
==== End of Fixlog 19:21:09 ====
 
 
Adwcleaner log
# AdwCleaner v5.009 - Logfile created 30/09/2015 at 19:30:58
# Updated 27/09/2015 by Xplode
# Database : 2015-09-30.1 [Server]
# Operating system : Windows 10 Pro  (x64)
# Username : ofeko - DESKTOP-9R61CPB
# Running from : C:\Users\ofeko\Downloads\adwcleaner_5.009.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
[-] Folder Deleted : C:\Device
 
***** [ Files ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
[-] [C:\Users\ofeko\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\ofeko\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\ofeko\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : cncgohepihcekklokhbhiblhfcmipbdh
 
*************************
 
:: Winsock settings cleared
 
########## EOF - C:\AdwCleaner\AdwCleaner[C4].txt - [1014 bytes] ##########
 


#5 nasdaq

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Posted 01 October 2015 - 07:24 AM

Download and run the MBAM-Cleaning tool from this site.
https://support.malwarebytes.org/customer/portal/articles/1835311?b_id=6438

Restart the computer normally.

Reinstall the application.
How is it now?
===

Download Farbar's Service Scanner utility
http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/
and Save to your Desktop.
If using Windows 7 or Vista, Right-Click on fss.exe and select Run As Administrator.
If using XP, double-click to start.
Answer Yes to ok when prompted.
If your firewall then puts out a prompt, again, allow it to run.
Once FSS is on-screen, be sure the following items are checkmarked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update
Windows Defender
Other services


Click on "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Copy & Paste contents of FSS.txt into your reply.

#6 ofekl

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Posted 01 October 2015 - 09:52 AM

Download and run the MBAM-Cleaning tool from this site.
https://support.malwarebytes.org/customer/portal/articles/1835311?b_id=6438

Restart the computer normally.

Reinstall the application.
How is it now?
===

Download Farbar's Service Scanner utility
http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/
and Save to your Desktop.
If using Windows 7 or Vista, Right-Click on fss.exe and select Run As Administrator.
If using XP, double-click to start.
Answer Yes to ok when prompted.
If your firewall then puts out a prompt, again, allow it to run.
Once FSS is on-screen, be sure the following items are checkmarked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update
Windows Defender
Other services


Click on "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Copy & Paste contents of FSS.txt into your reply.

Still stuck in the "Pre Scan Operations"

 

 

~

Farbar Service Scanner Version: 26-07-2015
Ran by ofeko (administrator) on 01-10-2015 at 16:55:59
Running from "C:\Users\ofeko\Downloads"
Microsoft Windows 10 Pro  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 

Windows Firewall:
=============
 
Firewall Disabled Policy:
==================
 

System Restore:
============
 
System Restore Policy:
========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore]
"DisableConfig"="0"
 

Action Center:
============
 

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 

Windows Autoupdate Disabled Policy:
============================
 

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
 

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 

Other Services:
==============
 

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 

**** End of log ****

Edited by ofekl, 01 October 2015 - 10:17 AM.


#7 nasdaq

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Posted 01 October 2015 - 01:42 PM

Please disable the Malwarebytes Anti-Exploit and see if you can run the Malwarebytes antivirus.

===

Your firewall is not reporting anything please download Security Check by screen317 from here
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

#8 ofekl

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Posted 01 October 2015 - 02:02 PM

I shut down malwarebytes anti exploit and the problem still persists  . to be more spcific - it looks like that
:6abd02c2567b133bf208aa776497f542.png

checkup.txt

 Results of screen317's Security Check version 1.009  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Avira Antivirus    
Windows Defender   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 19.0.0.185  
 Mozilla Firefox (40.0.3) 
 Google Chrome (45.0.2454.101) 
````````Process Check: objlist.exe by Laurent````````
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Avira Antivir avgnt.exe 
 Avira Antivir avguard.exe 
 Avira Antivirus sched.exe  
 Avira Antivirus avshadow.exe  
 Malwarebytes Anti-Exploit mbae-svc.exe   
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Malwarebytes Anti-Exploit mbae64.exe   
 Malwarebytes Anti-Exploit mbae.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  % 
````````````````````End of Log``````````````````````

Edited by ofekl, 01 October 2015 - 02:03 PM.


#9 nasdaq

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Posted 02 October 2015 - 06:47 AM

According to the Screen's log your Windows Firewall Enabled!
===

Malwarebytes Common Questions, Issues, and their Solutions
https://forums.malwarebytes.org/index.php?/topic/146011-common-questions-issues-and-their-solutions/

Disable the Anti-Rootkit scanner as suggested in the article.

If that fails to solve the problem I suggest you do as suggested in issue No 3 and start a topic in the Malwarebytes forum.

===

#10 ofekl

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Posted 02 October 2015 - 09:58 AM

According to the Screen's log your Windows Firewall Enabled!
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Malwarebytes Common Questions, Issues, and their Solutions
https://forums.malwarebytes.org/index.php?/topic/146011-common-questions-issues-and-their-solutions/

Disable the Anti-Rootkit scanner as suggested in the article.

If that fails to solve the problem I suggest you do as suggested in issue No 3 and start a topic in the Malwarebytes forum.

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Yes i'm contacting them .
Anyways thanks for the help , really appreciate that  ! (:



#11 nasdaq

nasdaq

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Posted 08 October 2015 - 08:25 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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