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Java Script Alert


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6 replies to this topic

#1 tusbill

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Posted 29 September 2015 - 01:21 PM

This problem occurs when I am logged onto the internet and the following message appears:

 

                                                                                                    X  

 

    Java Script Alert - windowszmonitor - supportonline.info

    there may be some Suspicious Activity on you Computer.

 

    Please Contact Microsoft Certified Technician for help

 

   1-855-209-1303 Please contact Microsoft Certified Technician to.

 

                                                                                                  OK

 

The computer is then frozen and pressing the "X" or "OK" has no effect and the message stays. The only way to proceed is to restart the computer. A day or so later the same message appears only the wording may be slightly different and the phone number is different.

 

I called the original phone number (1-855-274-8042) following the first appearance and a person (with Indian accent) indicated that he wanted access to my computer. I told him no.

 

I have windows 10 (recent) and use basic Avira security. Two security scans have shown nothing. The latest  problem was yesterday - Sept. 28. Nothing yet today

(11:15 am)

 

tusbill

 

 

 

 



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#2 severac

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Posted 29 September 2015 - 01:35 PM

Hello and welcome to BC,

 

Do not call that number again.

 

ESET Online Scanner

§  Click here to download the installer for ESET Online Scanner and save it to your Desktop.

§  Disable all your antivirus and antimalware software - see how to do that here.

§  Right click on esetsmartinstaller_enu.exe and select Run as Administrator.

§  Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.

§  Select Enable detection of potentially unwanted applications.

§  Click Advanced Settings, then place a checkmark in the following:

o    Remove found threats

o    Scan archives

o    Scan for potentially unsafe applications

o    Enable Anti-Stealth technology

§  Click Start to begin scanning.

§  ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.

§  When the scan is done, click List threats (only available if ESET Online Scanner found something).

§  Click Export, then save the file to your desktop.

§  Click Back, then Finish to exit ESET Online Scanner.

-------

 

Please download Malwarebytes Anti-Malware (MBAM) to your desktop.

NOTE. If you already have MBAM 2.0 installed scroll down.

 

§  Double-click mbam-setup-2.x.x.xxxx.exe and follow the prompts to install the program.

§  At the end, be sure a checkmark is placed next to the following:
 

o    Launch Malwarebytes Anti-Malware

o    A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

 

§  Click Finish.

§  On the Dashboard, click the 'Update Now >>' link

§  After the update completes, on Settings tab, set under Detection and Protection next options: 

1. 'Scan for rootkits'

2. Non-Malware Protection, for 'PUP detections', check, 'Threat detections as malware' option.

§  Return to Dashboard, click the 'Scan Now >>' button.

§  A Threat Scan will begin.

§  When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

§  In most cases, a restart will be required.

§  Wait for the prompt to restart the computer to appear, than click on Yes.


If you already have MBAM 2.0 installed:
 

§  On the Dashboard, click the 'Update Now >>' link.

§  After the update completes, on Settings tab, set under Detection and Protection next options: 

1. 'Scan for rootkits'

2. Non-Malware Protection, for 'PUP detections', check, 'Threat detections as malware' option.

§  Return to Dashboard, click the Scan Now >> button.

§  A Threat Scan will begin.

§  When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

§  In most cases, a restart will be required.

§  Wait for the prompt to restart the computer to appear, than click on Yes.

§  After the restart once you are back at your desktop, open MBAM once more.

§  Click on the History tab > Application Logs.

§  Double click on the Scan Log which shows the Date and time of the scan just performed.

§  Click 'Export'.

§  Click 'Copy to Clipboard'

§  Paste the contents of the clipboard into your reply.

-----------------

 

Please download AdwCleaner by Xplode onto your desktop.

§  Close all open programs and internet browsers.

§  Double click on adwcleaner.exe to run the tool.

§  In EULA window click I agree.

§  In Options uncheck Reset Winsock settings.

§  Click on Scan button.

§  When the scan has finished click on Cleaning button.

§  Your computer will be rebooted automatically. A text file will open after the restart.

§  Please post the contents of that logfile with your next reply.

§  You can find the logfile at C:\AdwCleaner[C1].txt as well.

-------

 

Please download Junkware Removal Tool  to your desktop.

§  Shut down your protection software now to avoid potential conflicts.

§  Run the tool by double-clicking it. If you are using Windows Vista, 7, 8 or 10; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

§  The tool will open and start scanning your system.

§  Please be patient as this can take a while to complete depending on your system's specifications.

§  On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

§  Post the contents of JRT.txt into your next message.


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#3 tusbill

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Posted 14 October 2015 - 04:45 PM

I completed the requested scans shortly after receiving them.  Several days have now passed and no java-script-virus has appeared on my computer.

 

 

4 potential problem files were found in the ESET scan.

 

106 potential problem files were found in the MBAM scan.

 

The AdwCleaner Report was several pages long and included file deletions.

 

The Junkware Removal Report was also several pages long and included file deletions.

 

 

I am very pleased with these results



#4 severac

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Posted 14 October 2015 - 05:15 PM

If you have AdwCleaner and JRT resaults, post logs here, for my record.

 

I am glad that your problems were solved.


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#5 tusbill

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Posted 16 October 2015 - 12:51 PM

Here are the log files you requested

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Windows 10 Home x64
Ran by Bill on Wed 09/30/2015 at 15:40:01.16
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

Successfully deleted: [Service] spamfighter update service [Reboot required]
Successfully deleted: [Service] suite service [Reboot required]

 

~~~ Tasks

 

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search\\SearchAssistant

 

~~~ Registry Keys

 

~~~ Files

Successfully deleted: [File] C:\Users\Bill\Appdata\Local\{E022482D-9D6C-11E1-826F-B8AC6F996F26}\chrome\content\browser.xul [Trojan:JS/Medfos.A]

 

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{00884347-871F-4E80-8865-1263CAD873EE}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{00F6D976-2819-47FA-A1E7-2AEAEC29A050}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{0139182C-FF8E-4214-9B00-86FF91B7E9A3}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{046E8E33-FEF3-48D7-B39E-AF567978FC0B}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{049B17AE-33A4-416B-95C4-3D145B7444AA}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{0503BE32-9607-4EDA-9A33-0D4D9D0F0696}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{059AC4B1-E37D-4145-8B87-0F3916F4B427}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{0818674D-2AF3-4B61-87BE-9F86D56AAEF7}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{08811A09-DB19-41C0-A8CB-8995DFF926EE}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{09D9161A-B409-4A38-8BF0-A2572520A4C4}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{0A1FC735-DCEE-4B01-AA37-485729AAAB5C}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{0C34C4F4-95C3-4CFE-8E0F-D228337E33C8}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{0D044F59-97E6-467D-AFA0-ACE9D1DAD587}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{0DFCC61F-182E-4DC4-9BEE-954CC299F18C}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{0E7E2759-8766-455B-93B8-78FA4251BC24}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{0EC956B7-40E1-4411-9FEC-E22CF97C1650}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{0FE9321B-2813-4AC3-A5EB-ABCC30EC52BF}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{1029EE8A-0F5F-48F8-94D3-FDE0DB5989DB}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{11C300EC-BC72-4F2E-A19E-21AF25A4281C}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{13327FE5-FD6D-4C27-85F6-52BE3E2EA2A3}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{152443DF-29AB-4D4C-A550-B0BD99202CB9}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{170DDD4C-DE07-461C-B618-3D303C3BBA80}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{18CFED93-1E9B-4A93-812B-5B5FE91BDE9B}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{19A68B96-5EB4-43D7-99C6-D503B59921F8}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{1C5E5FEB-D74D-4961-88DB-8693DEE767E8}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{1C7395AC-0005-4AB0-A2CF-6A7573481A6C}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{1D76BD7C-D930-49ED-8C9A-E79B73483809}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{1D923BC5-09A3-436C-991E-47A2E500D5E2}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{1FB47EA3-5C83-4F76-B740-7B88EF691ECB}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{1FBF9D59-3D92-4EFA-9459-8C52C3EAFF97}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{201FC52E-9517-4CE4-9F73-3F57192B04F6}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{209B515E-AACA-4C31-A711-79532E6C3F58}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{219F6312-7CC1-4180-B103-047205970481}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{21CED6AD-3CA1-42AC-98B0-C4868EA9153B}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{22449342-67E4-48B8-AA42-E5B5CF5ADF2F}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{22855B2E-D3B8-47AB-93E9-906732A83201}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{22DAF566-FC1B-48F0-8DD6-871D14C2FDFE}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{23C0D36B-92A4-446E-926D-3AF413D92FB1}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{2530B309-4410-432F-8330-C1939ED006D2}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{255BE3E6-F249-4564-BF4F-12F55B19F8BE}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{25B91FC1-A5CB-470F-B11B-5DE1CA8CD9DD}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{29CC188B-6C37-4979-9BB0-FD2CABC69A4D}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{2AEFB4A2-D207-48D2-B3CC-95B4DD09921B}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{2B11DCDC-53A9-4CD7-A3D3-DFB450E86613}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{2B400D2C-9471-4BAD-8B55-E4FB58443BB8}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{2BCDCBBE-61BC-4E5F-8E11-07CEA0E6B081}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{2DC624A5-E4BA-4433-9864-6803FF533AFA}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{2E958AA2-C0CD-481A-9C32-B3153941D16E}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{2E9E30BB-F38C-423D-8379-60B2151BF830}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{3136805C-D7C7-4519-934C-DB6753E5903B}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{326AA3ED-D672-4859-AA2F-1DBA6F8820CA}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{3433B8BF-AFF0-4B93-B1D0-726342ACA379}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{34F2BF63-DB26-43B2-8CD5-FA7C511BCC84}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{36982FAD-99D0-4217-92FA-AC64B83A967E}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{36993E05-167C-4E1F-B37E-72D8FD024050}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{36B990D9-6417-46E9-8319-A5EF781DB78D}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{36C6B1B3-42A7-4ABC-B9A1-F50CF26B4A40}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{37303937-ECDF-421F-AA52-1A51144AE237}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{37A31248-258E-4BBA-8331-D48B0727608B}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{3814F5E0-0A38-489E-9444-505A1AFB7675}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{3822CD9B-22B2-4AFD-8E3B-5CB51BC015CE}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{38DE2180-5975-49E1-BC0D-1F7A7602CDC4}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{3B62F339-EB45-42A9-9238-B3EE9DE29CC0}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{3B94D89F-7457-47E8-B1EA-A91CC42D951D}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{3C65D83D-F0C8-463F-964D-1233FCCEE415}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{3D2C73A6-A5E2-44E1-BA24-ABEE5CDF6FDA}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{3D33D1C3-CE71-4C1A-BF4B-76501C7FC11B}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{40C7DE70-B452-463C-A78F-D76040ADFAE2}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{41753A10-CFA5-4B32-A706-C7D27DCAA3DE}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{419395E7-3E95-496A-80D1-218D8AA31D78}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{422B1A39-1843-4AD2-8298-22B0EEA88012}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4287F3D0-A643-4CAA-A076-9B3A78E25E73}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{452009BF-8037-4762-85D2-7A0E05DFADCF}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{483CA596-D3B6-45D4-BD8D-DA42B08BEA63}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{495D8EE3-1F80-4CE1-A891-FBD2C2218862}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4AF5BA05-63DB-4441-BCAC-FF7F4B6936E3}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4AFFC332-7D5A-459C-A285-7A9604237368}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4BD8EE1B-740E-49FD-A3A0-9B779C866D53}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4D7AD784-BA67-481D-847E-F6972331DCAA}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4DF10BE8-2EC4-427D-9B8D-A1A3665C1544}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4DFF6CC8-11D6-4BA1-B545-26BFF3D12AB6}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4E915C7A-94B3-4AA4-850F-C2A723156D70}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4ED6B5C3-4A93-449F-8F01-C484B1C0FF0E}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4EF03CEE-3E88-4483-B070-B195394FCFB0}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{4F986951-9DC5-4C67-B878-CF5C9D63DA9E}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{518E24E6-6CD7-4B85-A7AB-31B7A58CE1B6}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{51A0789F-9B5B-4A68-8D7C-DEF24A2AEDCE}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{522036F2-7D60-47C4-9E50-8B8A5F5EC991}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{526EC94E-BD5A-4EA2-8E92-2CF6D404BB4A}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5361A5CD-B4D2-4DC3-8714-F5EA9167A84D}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{54939188-5735-43B6-A8EB-ACDD3F69B50A}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{56620746-EFC8-490F-94BD-6AE5FEE21D7B}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{58325008-1649-4126-94E6-0957FD48A86B}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{58BACCF9-6EFB-44CE-9712-0A596EE7B011}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5909CE27-840F-448E-AA4F-B8E5BE82EB06}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{591B25E7-A423-4B2C-8C85-17FED8C2791D}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{59426D2A-2686-4E5A-95EE-63A2FD053913}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{59D5C2F2-F1EA-4D1A-A47D-AA9A737F552C}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5B04C222-6455-4F44-86E3-8BBA60A53980}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5B14D068-28D1-490F-9E95-87C7AEFE14B4}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5B7459DE-DA02-4459-8B79-66003B56617E}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5C0DC8C1-ABE3-4498-9A93-C9076FC34C6B}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5C6F5798-520B-4359-9EB9-5E2DB21D1BB7}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5C948F67-AC0C-43A8-8D19-8F50FF5D45A0}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5CE06F41-5A06-4363-A887-5AF84AF30AC6}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5E34ABAD-1A3F-43E2-A6DA-F44749EAA56D}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5E9E2B09-027D-4702-8BEC-A55E3D573C34}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5F0B8409-20E3-43CE-A15B-0DFCE82EFA5A}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{5F8B9545-8DF3-4F2B-8EDE-A02D3119D8EB}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{6005409A-6A1C-4D65-88D0-948D0AF6D649}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{603AF0D4-FDBF-4F46-B743-CD00281DE9E6}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{604B1DB0-9F37-4F92-9DFC-AEEE48C7C85A}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{612304F8-C7FD-4667-A543-A19248C7FE0A}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{6230CAFB-A594-4DC9-B77A-8D415272D500}
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Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{634FE84C-44EB-4620-AA05-773B2C519809}
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Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{E2378D2C-48B6-4C26-9F78-45FC8E3E7959}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{E2BC6BFE-B4B9-4C37-A229-A9EF45524F42}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{E62DFFFF-919E-4664-ABED-5D9ED050F0DF}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{E7689674-F6C2-47FB-9B33-240529C4E9D8}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{E77872B2-2C30-4D98-B7E6-69A5EF74C4BA}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{E7B5A40D-56D8-46DD-8E70-6A59D11CE952}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{E90E7B0D-372C-48AA-A309-1CADC8452E54}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{EA017CB9-73C7-49C9-AC74-727743A22A28}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{EB390F48-7CD2-4C1A-BE51-F7A810ACDAB1}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{EBCB070E-4293-4EED-A1AF-9A0C2B178D05}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{ECFE20F5-0940-4214-BB78-8204037B7CBD}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{ED47A10A-A856-4A80-9A3A-90CC39D793FB}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{EDB915A7-9A79-471C-945C-653832C40652}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{EE65773C-87ED-4E2F-9095-9D73AF8236EA}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{EE6D1EEA-B098-4093-9626-6D0C305ACCFC}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{EF663FAC-BAE4-4BA5-9EED-4ECEA4EF6FFB}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{F02E059D-AFD7-43E7-BAB6-39D200D827C9}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{F0AF799F-46B0-4E67-AA17-773130BA77EE}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{F2F790FB-B438-45DC-91B0-1B7CC06009B5}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{F5B1E41B-2D7F-4E98-8C87-43CAA0F8F154}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{F648921E-FAB2-4EA9-A1CB-2D70037033DE}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{F649411D-3F56-4DDB-8444-B51B3D5DB354}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{F6578C14-5276-4770-839F-756D80746AE6}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{F7CF3FB2-D920-4EB5-BE32-3B58420DE0B7}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{F84CBAD0-EA5F-471F-872F-CB3706AF7953}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{F99B5FD4-5E4D-430F-BF63-A6679A063E43}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{FA0BEC82-0D05-4BB3-83BF-D1641B971E61}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{FACFAE27-30F3-4AFF-B0C8-EC071A195C1E}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{FB2BFFF3-CAD3-42D3-90DD-57F0C64D54D9}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{FB331E25-FD06-41C6-8588-38940791F00D}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{FB7AAE40-9013-4410-B03B-202812D357ED}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{FEA8DA99-2EB4-43C7-99C5-D7AC80EAD2B8}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{FF040383-2772-4C14-B851-8286986AE9F1}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{FF424D5B-E239-4503-836E-5AF06E206006}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{FFC78738-BFF4-4767-9C5E-BE9FEFF5B041}
Successfully deleted: [Empty Folder] C:\Users\Bill\Appdata\Local\{FFE9B12F-54FD-45BB-847B-223E58992928}
Successfully deleted: [Folder] C:\Program Files (x86)\newsoft
Successfully deleted: [Folder] C:\Program Files (x86)\software informer
Successfully deleted: [Folder] C:\ProgramData\fighters
Successfully deleted: [Folder] C:\ProgramData\strongvault online backup
Successfully deleted: [Folder] C:\Users\Bill\Appdata\Local\stronghold_llc
Successfully deleted: [Folder] C:\Users\Bill\Appdata\Local\strongvault online backup
Successfully deleted: [Folder] C:\Users\Bill\AppData\Roaming\software informer
Successfully deleted: [Folder] C:\WINDOWS\SysWOW64\ai_recyclebin
Successfully deleted: [Folder] C:\Users\Bill\Appdata\Local\{E022482D-9D6C-11E1-826F-B8AC6F996F26} [Trojan:JS/Medfos.A]

 

~~~ FireFox

Successfully deleted: [File] C:\Users\Bill\AppData\Roaming\mozilla\firefox\profiles\1dqt7e1k.default\searchplugins\aol-search.xml
Successfully deleted: [Folder] C:\Users\Bill\AppData\Roaming\mozilla\firefox\profiles\1dqt7e1k.default\extensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}
Successfully deleted the following from C:\Users\Bill\AppData\Roaming\mozilla\firefox\profiles\1dqt7e1k.default\prefs.js

user_pref(extensions.xpiState, {\app-profile\:{\abs@avira.com\:{\d\:\C:\\\\Users\\\\Bill\\\\AppData\\\\Roaming\\\\Mozilla\\\\Firefox\\\\Profiles\\\\1dqt7e1k.default\
Emptied folder: C:\Users\Bill\AppData\Roaming\mozilla\firefox\profiles\1dqt7e1k.default\minidumps [5 files]

 

~~~ Chrome

[C:\Users\Bill\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Bill\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
bbjciahceamgodcoidkjpchnokgfpphh

[C:\Users\Bill\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Bill\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 09/30/2015 at 15:43:58.75
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#6 tusbill

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Posted 16 October 2015 - 12:57 PM

Unfortunately, I seem to have lost the AdwCleaner log.  Should I run it again?



#7 severac

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Posted 16 October 2015 - 01:25 PM

No. Thank you.

 

Regards


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 





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