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New tabs are getting opened in MS Edge


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#1 nirvana_1959

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Posted 28 September 2015 - 11:08 PM

Hello,

After few minutes use of the browser all the web pages seem to be "infected. If I ​​click on something on the web page, a new tab gets opened. The new tab starts with "ad-type.google.com", switches to "​tradeadexchange.com", and finally to some ad. I have pasted FARBAR logs. Help Please.

Many thanks in advance.

Regards,

Anil

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#2 nasdaq

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Posted 29 September 2015 - 08:01 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.


start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
HKU\S-1-5-21-877240264-888394364-4260526430-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
HKU\S-1-5-21-877240264-888394364-4260526430-1001\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = about:blank about:blank about:blank about:blank hxxp://toshiba13.msn.com/?pc=TNJB hxxp://mystart.toshiba.com
HKU\S-1-5-21-877240264-888394364-4260526430-1001\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = hxxp://mystart.toshiba.com
S3 wfpcapture; \SystemRoot\System32\drivers\wfpcapture.sys [X]
Task: {03B21909-F956-4EBB-A8A5-B09D9234E9BF} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {3DCF5E8A-9DA0-493C-8301-360B6E3EB740} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {60CB6F76-36B0-435E-91C2-3F30FBE6B787} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {B0E9A848-50E0-42EB-9355-132F0D29F0EC} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {BE85A3DF-13CC-412D-BB38-A16088B752EF} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===
Do this.
How to clear cache and browsing history with Microsoft Edge
http://www.techulator.com/resources/14556-How-to-clear-cache-and-browsing-history-with-Microsoft-Edge.aspx
<<<>>>

Restart the computer normally.

How is the computer running now?

#3 nirvana_1959

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Posted 30 September 2015 - 06:27 AM

Hello Nasdaq,
Thanks for the help.
I execute all the steps you had provided. However, the problem still exists :-(. I have attached the log files you had requested.
Regards,
Anil

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#4 nirvana_1959

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Posted 30 September 2015 - 06:37 AM

I have loaded latest FARBAR logs...

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#5 nasdaq

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Posted 30 September 2015 - 07:44 AM


There could be a Browsing setting to remove.
Navigate to this page.
http://www.pcworld.com/article/2952392/browsers/how-to-use-microsoft-edge-windows-10s-new-browser.html

Under the Section How do I...?
Look at the picture for the Advanced settings.
If you see any pages/link that you do not want click the X and remove them.
Click the Save button.

===

If the problem persists please run the following tool.


Temporarily disable your AV program so it does not interfere.
Info on how to disable your security applications How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides.

Download Zeok tool from here

When the download appears, save to the Desktop.
On the Desktop, right-click the Zoek.exe file and select: Run as Administrator
(Give it a few seconds to appear.)

Next, copy/paste the entire script inside the code box below to the input field of Zoek:
createsrpoint;
autoclean;
emptyalltemp;
ipconfig /flushdns;b
Now...
Close any open Browsers.
Click the Run script button, and wait. It takes a few minutes to run all the script.

When the tool finishes, the zoek-results.log is opened in Notepad.
The log is also found on the systemdrive, normally C:\
If a reboot is needed, the log is opened after the reboot.

Please attach the zoek-results.log in your reply.

Also, please provide an update on how the computer is behaving after running the above script.

===

#6 nirvana_1959

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Posted 01 October 2015 - 03:51 AM

Hello,

I ran ZOEK and the problem still persists :-(. I have attached the log file. 

Please note that I installed Chrome and tried that. I still face the same issue.

Regards,

Anil

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#7 nasdaq

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Posted 01 October 2015 - 07:48 AM

This is not caused by malware.


Check this page and see if you can find the bad setting.
http://anewdomain.net/2015/08/05/set-multiple-tabs-microsoft-edge-gallery/

If not joy I suggest you start a new topic in the Windws 10 forum.

http://www.bleepingcomputer.com/forums/f/229/windows-10-support/

Some one with experience with that Edge browser can possibly help you.
I do not have a copy of that operating system.

===

I will keep this topic open for 5 days if you need to return please do.




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