Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Application Hang caused by malware?


  • Please log in to reply
18 replies to this topic

#1 hoosierhotrod

hoosierhotrod

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 28 September 2015 - 02:33 PM

Hello, I posted the following in another section (Gaming Online) and was advised to post here for possible help.

 

I've been having trouble with a game I play, Star Trek Online. The problem is that the Game Client will sometimes hang on a map transition or character change. I have been receiving help from the "Game Masters" at Cryptic Studios. One of the most recent reply from the Game Master suggested that I do a Hijhackthis scan and send him a copy of the log. Which I did. His next reply simply suggested that I get a technician or engineer to look at my log and help me fix the App Hang issues as well as "your other issues".

 

This is concerning to me as I can't get the Game Master to elaborate on his "your other issues" comment or even point me in the right direction for help.

 

Can someone here please help me?

Thank you!

 

Edit:

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer Microsoft Corporation
 
System Type x64-based PC
Processor AMD Athlon™ II X2 220 Processor, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
Installed Physical Memory (RAM) 5.00 GB
Total Physical Memory 5.00 GB
Available Physical Memory 2.74 GB
Total Virtual Memory 10.0 GB
Available Virtual Memory 7.77 GB

Edited by hoosierhotrod, 28 September 2015 - 02:40 PM.


BC AdBot (Login to Remove)

 


#2 hoosierhotrod

hoosierhotrod
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 11 October 2015 - 07:47 AM

I can post additional info or whatever, but I don't know what info may be needed.

 

Besides the App Hang issue, I've also noticed that my Wireless Modem will suddenly become unrecognized by my computer and will act as though I unplugged it from the USB port, but will then re-install itself a few seconds later. It does this randomly and will sometimes do this 3-4 times in a span of about 5-6 minutes. I do not know if these issues are related, but felt I should mention it.

 

Additional info upon request, I also have an HJT log.

 

Thanks in advance!



#3 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:53 AM

Posted 12 October 2015 - 11:24 AM

Hi hoosierhotrod :)

My name is Aura and I'll be assisting you with your issue. While a doubt that your current issues are caused by malware, we can still do a check-up and see what we can find. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      B8oLpa3.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

animinionsmalltext.gif
unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#4 hoosierhotrod

hoosierhotrod
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 12 October 2015 - 04:12 PM

Hello Aura!

 

Thanks very much for your reply!

 MTB log:

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Darrell (administrator) on 12-10-2015 at 17:02:37
Running from "C:\Users\Darrell\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: EL1352G Manufacturer: eMachines
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
"network.proxy.type", 0
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
NVIDIA nForce Networking Controller = Local Area Connection (Connecting)
PANTECH UML290 WWAN = Local Area Connection 5 (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Darrell-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection 5:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : PANTECH UML290 WWAN #4
   Physical Address. . . . . . . . . : 2C-30-68-CB-30-DC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2600:1015:b00a:9b7b:2c2d:72eb:c230:882(Preferred) 
   Temporary IPv6 Address. . . . . . : 2600:1015:b00a:9b7b:d146:603a:c6fa:103e(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2c2d:72eb:c230:882%20(Preferred) 
   IPv4 Address. . . . . . . . . . . : 100.65.188.155(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.248
   Lease Obtained. . . . . . . . . . : Monday, October 12, 2015 4:51:05 PM
   Lease Expires . . . . . . . . . . : Monday, October 12, 2015 6:51:08 PM
   Default Gateway . . . . . . . . . : fe80::437:37d7:9834:b69b%20
                                       100.65.188.153
   DHCP Server . . . . . . . . . . . : 100.65.188.153
   DNS Servers . . . . . . . . . . . : 198.224.155.135
                                       198.224.153.135
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
   Physical Address. . . . . . . . . : F8-0F-41-09-0E-D7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5d11:acc:e83:4ba4%10(Deprecated) 
   Autoconfiguration IPv4 Address. . : 169.254.75.164(Tentative) 
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . : 
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  135.sub-198-224-155.myvzw.com
Address:  198.224.155.135
 
Name:    google.com
Addresses:  2607:f8b0:4009:808::200e
 63.84.3.25
 63.84.3.21
 63.84.3.26
 63.84.3.24
 63.84.3.20
 63.84.3.23
 63.84.3.27
 63.84.3.22
 
 
Pinging google.com [2607:f8b0:4009:80a::200e] with 32 bytes of data:
Reply from 2607:f8b0:4009:80a::200e: time=38ms 
Reply from 2607:f8b0:4009:80a::200e: time=37ms 
 
Ping statistics for 2607:f8b0:4009:80a::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 37ms, Maximum = 38ms, Average = 37ms
Server:  135.sub-198-224-155.myvzw.com
Address:  198.224.155.135
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [2001:4998:44:204::a7] with 32 bytes of data:
Reply from 2001:4998:44:204::a7: time=91ms 
Reply from 2001:4998:44:204::a7: time=89ms 
 
Ping statistics for 2001:4998:44:204::a7:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 89ms, Maximum = 91ms, Average = 90ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 20...2c 30 68 cb 30 dc ......PANTECH UML290 WWAN #4
 10...f8 0f 41 09 0e d7 ......NVIDIA nForce Networking Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0   100.65.188.153   100.65.188.155     20
   100.65.188.152  255.255.255.248         On-link    100.65.188.155    276
   100.65.188.155  255.255.255.255         On-link    100.65.188.155    276
   100.65.188.159  255.255.255.255         On-link    100.65.188.155    276
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    100.65.188.155    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    100.65.188.155    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 20    276 ::/0                     fe80::437:37d7:9834:b69b
  1    306 ::1/128                  On-link
 20     28 2600:1015:b00a:9b7b::/64 On-link
 20    276 2600:1015:b00a:9b7b:2c2d:72eb:c230:882/128
                                    On-link
 20    276 2600:1015:b00a:9b7b:d146:603a:c6fa:103e/128
                                    On-link
 20    276 fe80::/64                On-link
 20    276 fe80::2c2d:72eb:c230:882/128
                                    On-link
  1    306 ff00::/8                 On-link
 20    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/12/2015 05:00:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (10/12/2015 04:56:26 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (10/12/2015 04:18:08 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.
 
 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
.
 
Error: (10/12/2015 12:27:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (10/10/2015 04:45:51 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (10/09/2015 03:05:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (10/08/2015 11:57:39 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (10/07/2015 11:55:48 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (10/07/2015 04:01:01 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (10/02/2015 12:03:48 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
 
System errors:
=============
Error: (10/12/2015 04:29:06 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 115.22.0.0
 
Update Source: %NT AUTHORITY51
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\NETWORK SERVICE
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (10/12/2015 04:29:06 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.207.2697.0
 
Update Source: %NT AUTHORITY51
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\NETWORK SERVICE
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (10/12/2015 04:29:06 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.207.2697.0
 
Update Source: %NT AUTHORITY51
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\NETWORK SERVICE
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (10/12/2015 04:29:06 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.207.2697.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (10/12/2015 04:07:48 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 0.0.0.0
 
Update Source: %NT AUTHORITY51
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\NETWORK SERVICE
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (10/12/2015 04:07:48 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.207.2697.0
 
Update Source: %NT AUTHORITY51
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\NETWORK SERVICE
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (10/12/2015 04:07:48 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.207.2697.0
 
Update Source: %NT AUTHORITY51
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\NETWORK SERVICE
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (10/12/2015 04:07:48 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.207.2697.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (10/12/2015 04:07:48 PM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}
 
Error: (10/12/2015 03:57:42 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (10/12/2015 05:00:37 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Darrell\Downloads\esetsmartinstaller_enu.exe
 
Error: (10/12/2015 04:56:26 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\darrell\downloads\esetsmartinstaller_enu.exe
 
Error: (10/12/2015 04:18:08 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
 
Error: (10/12/2015 12:27:05 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\darrell\downloads\esetsmartinstaller_enu.exe
 
Error: (10/10/2015 04:45:51 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\darrell\downloads\esetsmartinstaller_enu.exe
 
Error: (10/09/2015 03:05:32 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\darrell\downloads\esetsmartinstaller_enu.exe
 
Error: (10/08/2015 11:57:39 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\darrell\downloads\esetsmartinstaller_enu.exe
 
Error: (10/07/2015 11:55:48 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\darrell\downloads\esetsmartinstaller_enu.exe
 
Error: (10/07/2015 04:01:01 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\darrell\downloads\esetsmartinstaller_enu.exe
 
Error: (10/02/2015 12:03:48 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\darrell\downloads\esetsmartinstaller_enu.exe
 
 
=========================== Installed Programs ============================
 
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.2.12610 - Adobe Systems Inc.)
Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.3.183.5 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Reader 9.5.4 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.5.4 - Adobe Systems Incorporated)
Advertising Center (HKLM-x32\...\{B2EC4A38-B545-4A00-8214-13FE0E915E6D}) (Version: 0.0.0.2 - Nero AG) Hidden
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Arc (HKLM-x32\...\{CED8E25B-122A-4E80-B612-7F99B93284B3}) (Version: 1.0.0.9668 - Perfect World Entertainment)
Bing Rewards Client Installer (HKLM-x32\...\{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}) (Version: 16.0.345.0 - Microsoft Corporation) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.04 - Piriform)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
eMachines Recovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3013 - Acer Incorporated)
eMachines Registration (HKLM-x32\...\eMachines Registration) (Version: 1.03.3003 - Acer Incorporated)
eMachines ScreenSaver (HKLM-x32\...\eMachines Screensaver) (Version: 1.1.0825.2010 - Acer Incorporated)
eMachines Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3001 - Acer Incorporated)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Google Chrome (HKCU\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.101 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Hotkey Utility (HKLM-x32\...\Hotkey Utility) (Version: 2.05.3009 - Acer Incorporated)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
ImagXpress (HKLM-x32\...\{A8F2089B-1F79-4BF6-B385-A2C2B0B9A74D}) (Version: 7.0.74.0 - Nero AG) Hidden
iTunes (HKLM\...\{77DE5105-D05E-448C-96CB-7FA381903753}) (Version: 11.3.1.2 - Apple Inc.)
Java™ 7 Update 4 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217004FF}) (Version: 7.0.40 - Oracle)
JavaFX 2.1.0 (HKLM-x32\...\{1111706F-666A-4037-7777-210328764D10}) (Version: 2.1.0 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4745.1002 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.4604.0120 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nero 9 Essentials (HKLM-x32\...\{00c2a207-da3e-416e-a2ba-6d34ce191335}) (Version:  - Nero AG)
NVIDIA 3D Vision Controller Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.11 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.11 - NVIDIA Corporation)
NVIDIA Display Control Panel (HKLM\...\NVIDIA Display Control Panel) (Version: 6.14.12.5896 - NVIDIA Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)
NVIDIA ForceWare Network Access Manager (HKLM-x32\...\InstallShield_{7CFA46E3-CC2F-4355-82AE-6012DC3633FD}) (Version: 1.00.7316 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.1.2 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.2 - NVIDIA Corporation)
NVIDIA Graphics Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.11 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.33.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.33.0 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Pando Media Booster (HKLM-x32\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.7 - Pando Networks Inc.)
PANTECH UML290 (HKLM\...\{F95AC24D-E515-4057-BEB0-FDDFA55F74BB}) (Version: 4.11.2.0 - PANTECH CO., LTD)
Protected Folder (HKLM-x32\...\Protected Folder_is1) (Version:  - IObit)
PVSonyDll (HKLM\...\{3D3E663D-4E7E-4577-A560-7ECDDD45548A}) (Version: 1.00.0001 - NVIDIA Corporation) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6662 - Realtek Semiconductor Corp.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 3.1.200 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 16.13.42 - NVIDIA Corporation) Hidden
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - 2K Games, Inc.)
SimCity 4 Deluxe (HKLM-x32\...\{A7A34FC9-DF24-4A36-00AD-D4EFE94CC116}) (Version:  - )
Star Trek Online (HKLM-x32\...\Star Trek Online) (Version:  - Cryptic Studios)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
Ventrilo Client (HKLM-x32\...\{789289CA-F73A-4A16-A331-54D498CE069F}) (Version: 3.0.8 - Flagship Industries, Inc.)
Verizon Wireless UML290 Firmware Updates (HKLM-x32\...\{1A1A198F-405C-4254-A15E-9C44FEB1F6E1}) (Version: 1.0.11 - Smith Micro Software, Inc.)
VZAccess Manager (HKLM-x32\...\{FF35BA14-9CF3-41DD-9BC3-7C2A0763B4F3}) (Version: 7.9.1.0 - Smith Micro Software Inc.)
Welcome Center (HKLM-x32\...\eMachines Welcome Center) (Version: 1.02.3005 - Acer Incorporated)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
 
========================= Devices: ================================
 
Name: Microsoft PS/2 Mouse
Description: Microsoft PS/2 Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Device ID: ACPI\PNP0F03\4&5532EA8&0
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 29%
Total physical RAM: 5119.37 MB
Available physical RAM: 3584.61 MB
Total Virtual: 10236.94 MB
Available Virtual: 8581.45 MB
 
========================= Partitions: =====================================
 
1 Drive c: (eMachines) (Fixed) (Total:451.66 GB) (Free:365.05 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DARRELL-PC
 
Administrator            Darrell                  Guest                    
 
 
**** End of log ****


#5 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:53 AM

Posted 12 October 2015 - 04:15 PM

Please uninstall the following programs.
  • Acrobat.com - Useless;
  • Adobe AIR - Outdated and vulnerable;
  • Adobe Flash Player 10 ActiveX - Outdated and vulnerable;
  • Adobe Flash Player 16 NPAPI - Outdated and vulnerable;
  • Adobe Reader 9.5.4 MUI - Outdated and vulnerable, or update it to the latest version;
  • Google Chrome - The first instance of it;
  • Java 7 Update 4 - Outdated and vulnerable;
  • Pando Media Booster;
  • Protected Folder;
Let me know once it's done, or if you have any issues when uninstalling a program.

animinionsmalltext.gif
unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#6 hoosierhotrod

hoosierhotrod
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 12 October 2015 - 04:26 PM

Done, encountered no problems uninstalling any of those programs. 



#7 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:53 AM

Posted 12 October 2015 - 04:31 PM

Alright good. Do you know what graphic card you have?

animinionsmalltext.gif
unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#8 hoosierhotrod

hoosierhotrod
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 12 October 2015 - 04:33 PM

Alright good. Do you know what graphic card you have?

NVidia GeForce GT 610 

Ram is 1gb on card



#9 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:53 AM

Posted 12 October 2015 - 04:36 PM

Download and install the latest NVIDIA drivers for your graphic card.

https://www.nvidia.com/download/driverResults.aspx/92212/en-us

Once done, restart your computer and update your Windows Experience Index.

http://www.sevenforums.com/tutorials/263-windows-experience-index-update-refresh-score.html

animinionsmalltext.gif
unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#10 hoosierhotrod

hoosierhotrod
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 12 October 2015 - 05:23 PM

Download and install the latest NVIDIA drivers for your graphic card.

https://www.nvidia.com/download/driverResults.aspx/92212/en-us

Once done, restart your computer and update your Windows Experience Index.

http://www.sevenforums.com/tutorials/263-windows-experience-index-update-refresh-score.html

Done and done! :)



#11 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:53 AM

Posted 12 October 2015 - 05:31 PM

Alright, now let's go throught basic malware scan just in case, so we can get this out of the way.

zcMPezJ.pngAdwCleaner - Scan Mode
  • Download AdwCleaner and move it to your Desktop;
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Accept the EULA (I accept), let the database update, then click on Scan;
  • Let the scan complete. Once it's done, click on the Logfile button to open the scan log;
  • Please copy/paste the content of the log that will open in your next reply;

animinionsmalltext.gif
unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#12 hoosierhotrod

hoosierhotrod
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 12 October 2015 - 06:28 PM

# AdwCleaner v5.013 - Logfile created 12/10/2015 at 19:26:02
# Updated 09/10/2015 by Xplode
# Database : 2015-10-09.3 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Darrell - DARRELL-PC
# Running from : C:\Users\Darrell\Desktop\AdwCleaner (1).exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
File Found : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\yahoo.xml
 
***** [ DLLs ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\DriverTuner_Init
Key Found : HKCU\Software\DriverTuner
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EE171732-BEB4-4576-887D-CB62727F01CA}
Key Found : [x64] HKCU\Software\DriverTuner_Init
Key Found : [x64] HKCU\Software\DriverTuner
 
***** [ Web browsers ] *****
 
 
########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [957 bytes] ##########


#13 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:53 AM

Posted 12 October 2015 - 06:30 PM

Alright, follow the instructions below please.

lv0mVRW.pngJunkware Removal Tool (JRT)
  • Download Junkware Removal Tool (JRT) and move it to your Desktop;
  • Right-click on JRT.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Press on any key to launch the scan and let it complete;
    tLsXbWy.png
    Credits : BleepingComputer.com
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
zcMPezJ.pngAdwCleaner - Fix Mode
  • Download AdwCleaner and move it to your Desktop;
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Accept the EULA (I accept), let the database update, then click on Scan;
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Cleaning button. This will kill all the active processes;
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it;
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply;
aOpBoaQ.pngMalwarebytes Anti-Malware - Clean Mode
  • Download and install the free version of Malwarebytes Anti-Malware
    Note: It's your choice if you want to enable the free trial of Malwarebytes Premium or not. Enabling it will give you real-time protection from the program, as well as access to all the Premium features.
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point;
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the Update Now button;
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan;
  • Let the scan run, the time required to complete the scan depends of your system and computer specs;
  • Once the scan is complete, make sure that the checkbox by Threat is checked (it means that every item detected is checked), then click on the Remove Selected button;
  • Click on Save Results after the deletion (in the bottom-right corner) and select Copy to clipboard. Paste the content in your next reply;

animinionsmalltext.gif
unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#14 hoosierhotrod

hoosierhotrod
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 12 October 2015 - 07:42 PM

FYI, I have Malwarebytes "Premium" but the "Trial" has expired as of about a week ago and I can't update the database. I tried uninstalling the "Premium" version and downloaded the "Free" one from the link you posted in your reply but it still says "Trial Expired" and will not update. I ran a scan earlier today and here is the log as well as the other logs you requested:

Edit: Disregard the above, I only needed to "End Free Trial"

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 10/12/2015
Scan Time: 8:20 PM
Logfile: 
Administrator: Yes
 
Version: 2.1.8.1057
Malware Database: v2015.10.12.03
Rootkit Database: v2015.10.06.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Enabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Darrell
 
Scan Type: Threat Scan
Result: Cancelled
Objects Scanned: 63917
Time Elapsed: 13 min, 43 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Windows 7 Home Premium x64
Ran by Darrell on Mon 10/12/2015 at 19:58:43.22
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
Successfully deleted: [Task] C:\Windows\system32\tasks\SmartDefrag_Startup
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Empty Folder] C:\Users\Darrell\Appdata\Local\{25BE97C4-55EE-42A3-8401-6FF112740D11}
Successfully deleted: [Empty Folder] C:\Users\Darrell\Appdata\Local\{451266F7-5FD5-4F26-AA66-4B092B15B1F9}
Successfully deleted: [Empty Folder] C:\Users\Darrell\Appdata\Local\{65185ACD-B994-421C-BB01-A25FB9129AC2}
Successfully deleted: [Empty Folder] C:\Users\Darrell\Appdata\Local\{ADC31887-A22F-4405-AF20-14AA9EEA13F9}
Successfully deleted: [Empty Folder] C:\Users\Darrell\Appdata\Local\{C61DF937-54B8-4E84-B08A-056B8C0D9901}
Successfully deleted: [Empty Folder] C:\Users\Darrell\Appdata\Local\{D3E6E0F1-61B9-4B19-A6CD-BAB29F733967}
Successfully deleted: [Empty Folder] C:\Users\Darrell\Appdata\Local\{E23AE58D-3722-45ED-8F61-EF4794989027}
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\Darrell\AppData\Roaming\mozilla\firefox\profiles\uhpnziyg.default\minidumps [16 files]
 
 
 
~~~ Chrome
 
 
[C:\Users\Darrell\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset
 
[C:\Users\Darrell\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
 
[C:\Users\Darrell\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset
 
[C:\Users\Darrell\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 10/12/2015 at 20:03:32.94
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
# AdwCleaner v5.013 - Logfile created 12/10/2015 at 20:15:52
# Updated 09/10/2015 by Xplode
# Database : 2015-10-04.3 [Local]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Darrell - DARRELL-PC
# Running from : C:\Users\Darrell\Desktop\AdwCleaner (1).exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
[-] File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\yahoo.xml
 
***** [ DLLs ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
[-] Key Deleted : HKCU\Software\DriverTuner_Init
[-] Key Deleted : HKCU\Software\DriverTuner
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EE171732-BEB4-4576-887D-CB62727F01CA}
[!] Key Not Deleted : [x64] HKCU\Software\DriverTuner_Init
[!] Key Not Deleted : [x64] HKCU\Software\DriverTuner
 
***** [ Web browsers ] *****
 
[-] [C:\Users\Darrell\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Darrell\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
 
*************************
 
:: Winsock settings cleared
 
########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1294 bytes] ##########
 

Edited by hoosierhotrod, 12 October 2015 - 07:47 PM.


#15 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:53 AM

Posted 12 October 2015 - 07:47 PM

It looks to me like you are still able to update Malwarebytes' database.
Malware Database: v2015.10.12.03
This being said, nothing major was found and deleted in the scans you ran. Can you try to play the game again and see if it hangs?

animinionsmalltext.gif
unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users