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HELP! How do I get rid ot Boot:Cidox-A Rtk


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#1 xxcodyxx720

xxcodyxx720

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Posted 26 September 2015 - 07:12 PM

Good evening all,
 

 

I recently ran the avast free anti virus scan and it detected a bootkit named Boot:Cidox-A Rtk and I'm not sure how to get rid of it..

I tried tdss killer and another rootkit remover but it was undetected by those program scans.

I scanned through mbam and emisoft and both of them did not detect it either.

I'm in need of professional help and would would be greatly appreciative to the reply.

 

Thank you,

 

Cody



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#2 buddy215

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Posted 26 September 2015 - 07:27 PM

Welcome to BC !

 

Could be a false-positive. Best to check it out.

You can upload files and report issues to avast  here : http://www.avast.com/contact-form.php  (select subject according to Your case)

 

You can start a new topic in the Malware Removal Forum.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


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