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Computer freezes


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10 replies to this topic

#1 Godlover

Godlover

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Posted 26 September 2015 - 11:59 AM

I was able to get things cleaned up on my computer where it is running very well. (See http://www.bleepingcomputer.com/forums/t/588495/computer-slows-down/)

 

But I am having a problem with the computer freezing. 

 

Here is  speecy:

 

http://speccy.piriform.com/results/HljuqG5cnA15r5tapOwjBKs

 

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Owner (administrator) on 26-09-2015 at 12:55:01
Running from "C:\Users\Owner\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: GC517AA-ABA a6057c Manufacturer: HP-Pavilion
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/23/2015 08:21:46 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: This operation returned because the timeout period expired.
.
Error: (09/23/2015 08:21:38 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: The specified server cannot perform the requested operation.

Error: (09/23/2015 08:21:38 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: This operation returned because the timeout period expired..

Error: (09/23/2015 08:21:36 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: The specified server cannot perform the requested operation.
.

Error: (09/23/2015 08:21:36 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: This operation returned because the timeout period expired.
.

Error: (09/22/2015 07:08:07 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: This operation returned because the timeout period expired.
.

Error: (09/22/2015 07:08:06 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: The specified server cannot perform the requested operation.
.

Error: (09/22/2015 07:08:06 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: This operation returned because the timeout period expired.
.

Error: (09/17/2015 10:26:31 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: This operation returned because the timeout period expired.
.

Error: (09/17/2015 10:26:12 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: This operation returned because the timeout period expired.
.
System errors:
=============
Error: (09/26/2015 12:18:41 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  SASDIFSV, SASKUTIL

Error: (09/26/2015 12:17:56 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (09/25/2015 11:27:33 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Error: (09/25/2015 11:07:04 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  SASDIFSV, SASKUTIL

Error: (09/25/2015 11:06:17 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (09/25/2015 10:48:06 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  SASDIFSV, SASKUTIL

Error: (09/25/2015 10:47:20 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:05:39 PM on ‎9/‎25/‎2015 was unexpected.

Error: (09/25/2015 10:47:12 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (09/25/2015 12:31:20 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  SASDIFSV, SASKUTIL

Error: (09/25/2015 12:30:37 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!


Microsoft Office Sessions:
=========================
Error: (09/23/2015 08:21:46 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThis operation returned because the timeout period expired.

Error: (09/23/2015 08:21:38 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThe specified server cannot perform the requested operation.

Error: (09/23/2015 08:21:38 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThis operation returned because the timeout period expired.

Error: (09/23/2015 08:21:36 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThe specified server cannot perform the requested operation.

Error: (09/23/2015 08:21:36 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThis operation returned because the timeout period expired.

Error: (09/22/2015 07:08:07 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThis operation returned because the timeout period expired.

Error: (09/22/2015 07:08:06 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThe specified server cannot perform the requested operation.

Error: (09/22/2015 07:08:06 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThis operation returned because the timeout period expired.

Error: (09/17/2015 10:26:31 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThis operation returned because the timeout period expired.

Error: (09/17/2015 10:26:12 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThis operation returned because the timeout period expired.


=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{0EBC740B-4363-489B-8C27-98CE0740BA19}) (Version: 18.2.4 - Hewlett-Packard) Hidden
ABBYY FineReader 9.0 Sprint (HKLM-x32\...\{F9000000-0018-0000-0000-074957833700}) (Version: 9.01.513.58212 - ABBYY) Hidden
ABBYY FineReader 9.0 Sprint (HKLM-x32\...\ABBYY FineReader 9.0 Sprint) (Version: 9.01.513.58212 - ABBYY)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.199 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.185 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.185 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Adobe SVG Viewer 3.0 (HKLM-x32\...\Adobe SVG Viewer) (Version:  3.0 - )
Apple Application Support (HKLM-x32\...\{EB879750-CCBD-4013-BFD5-0294D4DA5BD0}) (Version: 2.1.7 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Avast Internet Security (HKLM-x32\...\avast) (Version: 10.4.2233 - AVAST Software)
avast! EasyPass (HKLM-x32\...\AI RoboForm) (Version: 7-7-8-128 - AVAST Software)
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.30.1395.0 - Logitech) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.8.8 - Dropbox, Inc.)
Epson CreativeZone (HKLM-x32\...\{E6C82F8F-2031-4825-8CC3-98C5960875C1}) (Version:  - )
Epson Event Manager (HKLM-x32\...\{03B8AA32-F23C-4178-B8E6-09ECD07EAA47}) (Version: 2.40.0001 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.10.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WorkForce 630 Series Printer Uninstall (HKLM\...\EPSON WorkForce 630 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
EpsonNet Setup 3.3 (HKLM-x32\...\{C9D8A041-2963-4B31-8FFC-1500F3DB9293}) (Version: 3.3b - SEIKO EPSON CORPORATION)
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
Evernote v. 5.9 (HKLM-x32\...\{AFFCD322-4AAE-11E5-A01D-0050569584E9}) (Version: 5.9.0.8665 - Evernote Corp.)
GFI BackUp Freeware (HKLM-x32\...\GFI BackUp Freeware) (Version: 4.0 - GFI Software Ltd.)
Hauppauge WinTV 7 (HKLM-x32\...\Hauppauge WinTV 7) (Version: v7.2.30108 (CD 2.5c) - Hauppauge Computer Works)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.11182 - HP)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1912 - Intel Corporation)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.3.0.5 - IObit)
iSilo (HKLM-x32\...\{CA396DEC-C59A-43D8-BDDE-170306A1D938}) (Version: 5.10.22 - iSilo)
Java 7 Update 65 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417065FF}) (Version: 7.0.650 - Oracle)
Juno Internet (HKLM-x32\...\{a0296e52-6e9b-11d6-ace4-00105a0cf83f}) (Version: Juno QuickStart - United Online)
Logitech Vid HD (HKLM-x32\...\Logitech Vid) (Version: 7.2 (7259) - Logitech Inc..)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.30 - Logitech Inc.)
Logitech Webcam Software Driver Package (HKLM\...\lvdrivers_12.0) (Version: 12.0.1278 - Logitech Inc.)
LWS VideoEffects (HKLM\...\{138A4072-9E64-46BD-B5F9-DB2BB395391F}) (Version: 13.30.1379.0 - Logitech) Hidden
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 40.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 40.0.3 (x86 en-US)) (Version: 40.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 40.0.3.5716 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Music Notation (HKLM-x32\...\MagicScore_is1) (Version:  - )
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.6.9575 - Barnesandnoble.com)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.5.4 - Notepad++ Team)
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Polaris Office Sync (HKCU\...\InstallShield_{5C7C412A-1FBB-4705-B115-2458FB855CCE}) (Version: 2.005.001 - Infraware)
Polaris Office Sync (HKLM-x32\...\{5C7C412A-1FBB-4705-B115-2458FB855CCE}) (Version: 2.005.001 - Infraware) Hidden
PowerChute Personal Edition 3.0.2 (HKLM-x32\...\{8ED262EE-FC73-47A9-BB86-D92223246881}) (Version: 3.0.2 - Schneider Electric)
Quicken 2004 (HKLM-x32\...\{54DE0B75-6CD9-44C4-B10A-1F25DA9899D8}) (Version: 13.00.0000 - Intuit) Hidden
Quicken 2004 (HKLM-x32\...\InstallShield_{54DE0B75-6CD9-44C4-B10A-1F25DA9899D8}) (Version: 13.00.0000 - Intuit)
QuickTime (HKLM-x32\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
RealDownloader (HKLM-x32\...\{2259DBC1-EFFB-42B5-BA35-DFC0AAB2B3FB}) (Version: 17.0.9 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{21E47F47-C9A7-4454-BA48-388327B0EA00}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.9 - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7512 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Serif DrawPlus Starter Edition (HKLM-x32\...\{33311EA4-0ECA-4E7F-83E5-8A92CD760152}) (Version: 2.0.2.010 - Serif (Europe) Ltd)
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.10.9560 - Skype Technologies S.A.)
Skype™ 7.10 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.10.101 - Skype Technologies S.A.)
Smart Defrag 3 (HKLM-x32\...\Smart Defrag 3_is1) (Version: 3.3 - IObit)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
Utility Chest Toolbar (HKLM-x32\...\UtilityChest_49bar Uninstall) (Version:  - Mindspark Interactive Network)

========================= Memory info: ===================================
Percentage of memory in use: 59%
Total physical RAM: 3574.46 MB
Available physical RAM: 1453.81 MB
Total Virtual: 7147.13 MB
Available Virtual: 4452.76 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:320.07 GB) NTFS
3 Drive e: (New Volume) (Fixed) (Total:298.09 GB) (Free:200.02 GB) NTFS

========================= Users: ========================================
User accounts for \\DAVID

Administrator            Guest                    Owner                    

========================= Minidump Files ==================================
C:\Windows\Minidump\091715-39047-01.dmp
C:\Windows\Minidump\092115-22152-01.dmp

**** End of log ****
 

Mod Edit:  Removed chkdsk log - Hamluis.


Edited by hamluis, 26 September 2015 - 12:36 PM.


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#2 hamluis

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Posted 26 September 2015 - 12:39 PM

You reflect errors for SUPERAntiSpyware...but it's not listed as installed.

 

Please uninstall ALL IObit programs...not a single one is necessary or provides any real value (IMO) and they can create system problems.

 

Looks like a hardware situation beyond my ability to suggest anything:  Error: (09/25/2015 11:27:33 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

 

Moved topic to Internal Hardware.

 

Louis

 



#3 Godlover

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Posted 28 September 2015 - 10:29 AM

What do I need to do?



#4 Godlover

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Posted 28 September 2015 - 10:45 AM

I removed the Iobit programs that I still had on my computer, but there are several items that come up on a search.  It is in program files, live update, even a folder with Advanced System care V8 that I removed some time ago.  How do I deal with this?



#5 hamluis

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Posted 29 September 2015 - 03:51 PM

Let's focus on hardware possibility for the time being.

 

Let's see what others here have to say.

 

Louis

 

Moved from IH to Crashes/BSODs.


Edited by hamluis, 23 October 2015 - 11:11 AM.


#6 Aura

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Posted 23 October 2015 - 11:13 AM

Hi Godlover :)

One of the main cause of freezing is a failing hard drive, so let's make sure that yours isn't before checking something else. Follow the instructions below please.

JcJ91sx.pngGSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:
  • Download GSmartControl and save it on your Desktop;
  • Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe;
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);
    info_failing.png

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
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#7 technonymous

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Posted 23 October 2015 - 02:24 PM

This application error seem's to be tied to office software  Apparently the server that this root certificate wants to update from is not there or having issues. I would wait on this and see how it pans out since the dates of this error and dates of the post differ by 3 days. This issue may have been resolved on it's own via Windows update or Microsoft office update.

 

Error: (09/23/2015 08:21:46 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: This operation returned because the timeout period expired.

 

Continuing on....

 

Not sure if this is related or not SASDIFSV, SASKUTIL seems to be causing a issue and then shortly after a crash dump is made. I am speculating these two ugly's need to be wiped out from the startup. Not sure if they are startup services or starting via the registry. I found a uninstaller for this junk. IMO that's what it is ==JUNK==. They got to have a special uninstaller because the program doesn't uninstall properly. Geez LOL

 

http://www.superantispyware.com/downloads/SASUNINST.EXE

 

If that uninstaller doesn't work and it probably won't then they likely got to be ripped from the system manually with help from others here at BC using tools. I imagine using the Farbar service scanner, Farbar Recovery Scan Tool and create a custom fixit.txt file to delete it. If they are both indeed services then we still need to verify the service name. Then a simple cmd run as administrator will clear it out.. sc delete servicename

 

As Aura has suggested there may also be hard drive related failure. As usual that should be checked. There is a lot of variables dealing with system crashes. It can be shady PSU who knows.

 

See if you can get these uploaded we can take a look at the dump file. Likely the two files mentioned are the root cause.

 

C:\Windows\Minidump\091715-39047-01.dmp
C:\Windows\Minidump\092115-22152-01.dmp


Edited by technonymous, 23 October 2015 - 02:26 PM.


#8 Godlover

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Posted 26 October 2015 - 03:15 PM

I am not able to complete the HD test, and the SASUNINST only brings up the message that "this will unstall Superspyware.  Do you want to continue?"

 

First, here is the log from the test. 

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7(64)-sp1] (sf-5.43-1)
Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda (SATA 3Gb/s, 4K Sectors)
Device Model:     ST500DM002-1BC142
Serial Number:    W2A0X7KD
LU WWN Device Id: 5 000c50 03e5247ea
Firmware Version: JC4B
User Capacity:    500,107,862,016 bytes [500 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Mon Oct 26 15:48:21 2015 SAWST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)	Offline data collection activity
					was completed without error.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (  41)	The self-test routine was interrupted
					by the host with a hard or soft reset.
Total time to complete Offline 
data collection: 		(  600) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   1) minutes.
Extended self-test routine
recommended polling time: 	 (  83) minutes.
Conveyance self-test routine
recommended polling time: 	 (   2) minutes.
SCT capabilities: 	       (0x103f)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   117   099   015    Pre-fail  Always       -       156148724
  3 Spin_Up_Time            0x0003   100   100   003    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   090   090   050    Old_age   Always       -       10456
  5 Reallocated_Sector_Ct   0x0033   100   100   051    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   083   060   015    Pre-fail  Always       -       231372522
  9 Power_On_Hours          0x0032   092   092   050    Old_age   Always       -       7522
 10 Spin_Retry_Count        0x0013   100   100   019    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   090   090   050    Old_age   Always       -       10518
183 Runtime_Bad_Block       0x0032   100   100   050    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   050    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   050    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   098   050    Old_age   Always       -       8
189 High_Fly_Writes         0x003a   100   100   058    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   064   053   034    Old_age   Always       -       36 (Min/Max 29/38)
194 Temperature_Celsius     0x0022   036   047   034    Old_age   Always       -       36 (0 22 0 0 0)
195 Hardware_ECC_Recovered  0x001a   046   028   026    Old_age   Always       -       156148724
197 Current_Pending_Sector  0x0012   100   100   018    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   016    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   062    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       92328911991268
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       3465122890
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       347829403

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Self-test routine in progress 90%      7523         -
# 2  Extended offline    Interrupted (host reset)      90%      7522         -
# 3  Extended offline    Aborted by host               90%      7522         -
# 4  Extended offline    Aborted by host               90%      7522         -
# 5  Short offline       Completed without error       00%      7080         -
# 6  Short offline       Completed without error       00%      6969         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The test started then after 30 seconds or so indicated that the test was finished without errors. I note the line

Self-test execution status:      (  41)	The self-test routine was interrupted
					by the host with a hard or soft reset.

As far as the super antispyware, I tried the uninstalland reboot, tried downloading another copy of the file, etc,etc.

 

Where to now?


Edited by Godlover, 26 October 2015 - 03:17 PM.


#9 technonymous

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Posted 27 October 2015 - 02:48 PM

Repost minitoolbox, speccy & upload those minidumps.



#10 Godlover

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Posted 29 October 2015 - 12:59 PM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Owner (administrator) on 29-10-2015 at 13:55:48
Running from "C:\Users\Owner\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: GC517AA-ABA a6057c Manufacturer: HP-Pavilion
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/26/2015 03:24:40 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 5bc

Start Time: 01d11023bee7f8f1

Termination Time: 16

Application Path: C:\Windows\Explorer.EXE

Report Id: 23e006a9-7c17-11e5-be6f-001a92c2f65c

Error: (10/26/2015 03:21:55 PM) (Source: GFIBckFSched) (User: )
Description: Service failed on shutdown: Access violation at address 0043427C in module 'GFIFSC~1.EXE'. Read of address 0000003C

Error: (10/22/2015 04:40:02 PM) (Source: GFIBckFSched) (User: )
Description: Service failed on shutdown: Access violation at address 0043427C in module 'GFIFSC~1.EXE'. Read of address 0000003C

Error: (10/19/2015 10:15:50 AM) (Source: GFIBckFSched) (User: )
Description: Service failed on shutdown: Access violation at address 0043427C in module 'GFIFSC~1.EXE'. Read of address 0000003C

Error: (10/06/2015 10:46:59 PM) (Source: .NET Runtime) (User: )
Description: Application: POLinkSync.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
   at POLinkSync.FSWatcher.WatcherManager.AddEvent(POLinkSync.FSWatcher.WatcherEvent)
   at POLinkSync.FSWatcher.WatcherManager.CreateEvent(POLinkSync.FSWatcher.WatchEventType, System.String, System.String, System.String)
   at POLinkSync.FSWatcher.WatcherManager.CreateWatcherEvent(System.IO.FileSystemEventArgs, System.IO.RenamedEventArgs)
   at POLinkSync.FSWatcher.WatcherManager.OnDeleted(System.Object, System.IO.FileSystemEventArgs)
   at System.IO.FileSystemWatcher.OnDeleted(System.IO.FileSystemEventArgs)
   at System.IO.FileSystemWatcher.NotifyFileSystemEventArgs(Int32, System.String)
   at System.IO.FileSystemWatcher.CompletionStatusChanged(UInt32, UInt32, System.Threading.NativeOverlapped*)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)

Error: (10/05/2015 11:01:14 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 40.0.3.5716, time stamp: 0x55ddb213
Faulting module name: mozglue.dll, version: 40.0.3.5716, time stamp: 0x55dda062
Exception code: 0x80000003
Fault offset: 0x0000e250
Faulting process id: 0x1d80
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (10/02/2015 08:42:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 40.0.3.5716, time stamp: 0x55ddb213
Faulting module name: mozglue.dll, version: 40.0.3.5716, time stamp: 0x55dda062
Exception code: 0x80000003
Fault offset: 0x0000e250
Faulting process id: 0xb4
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (09/23/2015 08:21:46 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: This operation returned because the timeout period expired.
.

Error: (09/23/2015 08:21:38 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: The specified server cannot perform the requested operation.
.

Error: (09/23/2015 08:21:38 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crt> with error: This operation returned because the timeout period expired.
.


System errors:
=============
Error: (10/28/2015 10:46:24 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Error: (10/28/2015 09:11:28 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UMVPFSrv service.

Error: (10/26/2015 04:26:15 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Error: (10/25/2015 08:03:59 AM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Error: (10/25/2015 07:54:48 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SASDIFSV
SASKUTIL

Error: (10/23/2015 08:37:41 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Error: (10/23/2015 08:01:48 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SASDIFSV
SASKUTIL

Error: (10/22/2015 09:27:45 AM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Error: (10/22/2015 08:43:21 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SASDIFSV
SASKUTIL

Error: (10/20/2015 02:00:51 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.


Microsoft Office Sessions:
=========================
Error: (10/26/2015 03:24:40 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.175675bc01d11023bee7f8f116C:\Windows\Explorer.EXE23e006a9-7c17-11e5-be6f-001a92c2f65c

Error: (10/26/2015 03:21:55 PM) (Source: GFIBckFSched)(User: )
Description: Service failed on shutdown: Access violation at address 0043427C in module 'GFIFSC~1.EXE'. Read of address 0000003C

Error: (10/22/2015 04:40:02 PM) (Source: GFIBckFSched)(User: )
Description: Service failed on shutdown: Access violation at address 0043427C in module 'GFIFSC~1.EXE'. Read of address 0000003C

Error: (10/19/2015 10:15:50 AM) (Source: GFIBckFSched)(User: )
Description: Service failed on shutdown: Access violation at address 0043427C in module 'GFIFSC~1.EXE'. Read of address 0000003C

Error: (10/06/2015 10:46:59 PM) (Source: .NET Runtime)(User: )
Description: Application: POLinkSync.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
   at POLinkSync.FSWatcher.WatcherManager.AddEvent(POLinkSync.FSWatcher.WatcherEvent)
   at POLinkSync.FSWatcher.WatcherManager.CreateEvent(POLinkSync.FSWatcher.WatchEventType, System.String, System.String, System.String)
   at POLinkSync.FSWatcher.WatcherManager.CreateWatcherEvent(System.IO.FileSystemEventArgs, System.IO.RenamedEventArgs)
   at POLinkSync.FSWatcher.WatcherManager.OnDeleted(System.Object, System.IO.FileSystemEventArgs)
   at System.IO.FileSystemWatcher.OnDeleted(System.IO.FileSystemEventArgs)
   at System.IO.FileSystemWatcher.NotifyFileSystemEventArgs(Int32, System.String)
   at System.IO.FileSystemWatcher.CompletionStatusChanged(UInt32, UInt32, System.Threading.NativeOverlapped*)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)

Error: (10/05/2015 11:01:14 AM) (Source: Application Error)(User: )
Description: plugin-container.exe40.0.3.571655ddb213mozglue.dll40.0.3.571655dda062800000030000e2501d8001d0fe4ead9bb960C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllebcd752b-6b71-11e5-843f-001a92c2f65c

Error: (10/02/2015 08:42:11 AM) (Source: Application Error)(User: )
Description: plugin-container.exe40.0.3.571655ddb213mozglue.dll40.0.3.571655dda062800000030000e250b401d0fcc2999fd2c9C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllffc503b5-6902-11e5-ac13-001a92c2f65c

Error: (09/23/2015 08:21:46 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThis operation returned because the timeout period expired.

Error: (09/23/2015 08:21:38 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThe specified server cannot perform the requested operation.

Error: (09/23/2015 08:21:38 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/039EEDB80BE7A03C6953893B20D2D9323A4C2AFD.crtThis operation returned because the timeout period expired.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (HKLM\...\{0EBC740B-4363-489B-8C27-98CE0740BA19}) (Version: 18.2.4 - Hewlett-Packard) Hidden
ABBYY FineReader 9.0 Sprint (HKLM-x32\...\{F9000000-0018-0000-0000-074957833700}) (Version: 9.01.513.58212 - ABBYY) Hidden
ABBYY FineReader 9.0 Sprint (HKLM-x32\...\ABBYY FineReader 9.0 Sprint) (Version: 9.01.513.58212 - ABBYY)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 19.0.0.213 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.13) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.13 - Adobe Systems Incorporated)
Adobe SVG Viewer 3.0 (HKLM-x32\...\Adobe SVG Viewer) (Version:  3.0 - )
Apple Application Support (HKLM-x32\...\{EB879750-CCBD-4013-BFD5-0294D4DA5BD0}) (Version: 2.1.7 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Avast Internet Security (HKLM-x32\...\avast) (Version: 10.4.2233 - AVAST Software)
avast! EasyPass (HKLM-x32\...\AI RoboForm) (Version: 7-7-8-128 - AVAST Software)
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.30.1395.0 - Logitech) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.10.8 - Dropbox, Inc.)
Epson CreativeZone (HKLM-x32\...\{E6C82F8F-2031-4825-8CC3-98C5960875C1}) (Version:  - )
Epson Event Manager (HKLM-x32\...\{03B8AA32-F23C-4178-B8E6-09ECD07EAA47}) (Version: 2.40.0001 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.10.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WorkForce 630 Series Printer Uninstall (HKLM\...\EPSON WorkForce 630 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
EpsonNet Setup 3.3 (HKLM-x32\...\{C9D8A041-2963-4B31-8FFC-1500F3DB9293}) (Version: 3.3b - SEIKO EPSON CORPORATION)
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
Evernote v. 5.9 (HKLM-x32\...\{AFFCD322-4AAE-11E5-A01D-0050569584E9}) (Version: 5.9.0.8665 - Evernote Corp.)
GFI BackUp Freeware (HKLM-x32\...\GFI BackUp Freeware) (Version: 4.0 - GFI Software Ltd.)
Hauppauge WinTV 7 (HKLM-x32\...\Hauppauge WinTV 7) (Version: v7.2.30108 (CD 2.5c) - Hauppauge Computer Works)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.11182 - HP)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1912 - Intel Corporation)
iSilo (HKLM-x32\...\{CA396DEC-C59A-43D8-BDDE-170306A1D938}) (Version: 5.10.22 - iSilo)
Java 7 Update 65 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417065FF}) (Version: 7.0.650 - Oracle)
Juno Internet (HKLM-x32\...\{a0296e52-6e9b-11d6-ace4-00105a0cf83f}) (Version: Juno QuickStart - United Online)
Logitech Vid HD (HKLM-x32\...\Logitech Vid) (Version: 7.2 (7259) - Logitech Inc..)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.30 - Logitech Inc.)
Logitech Webcam Software Driver Package (HKLM\...\lvdrivers_12.0) (Version: 12.0.1278 - Logitech Inc.)
LWS VideoEffects (HKLM\...\{138A4072-9E64-46BD-B5F9-DB2BB395391F}) (Version: 13.30.1379.0 - Logitech) Hidden
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 41.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 41.0.2 (x86 en-US)) (Version: 41.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 41.0.2.5765 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Music Notation (HKLM-x32\...\MagicScore_is1) (Version:  - )
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.6.9575 - Barnesandnoble.com)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.5.4 - Notepad++ Team)
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Polaris Office Sync (HKCU\...\InstallShield_{5C7C412A-1FBB-4705-B115-2458FB855CCE}) (Version: 2.005.001 - Infraware)
Polaris Office Sync (HKLM-x32\...\{5C7C412A-1FBB-4705-B115-2458FB855CCE}) (Version: 2.005.001 - Infraware) Hidden
PowerChute Personal Edition 3.0.2 (HKLM-x32\...\{8ED262EE-FC73-47A9-BB86-D92223246881}) (Version: 3.0.2 - Schneider Electric)
Quicken 2004 (HKLM-x32\...\{54DE0B75-6CD9-44C4-B10A-1F25DA9899D8}) (Version: 13.00.0000 - Intuit) Hidden
Quicken 2004 (HKLM-x32\...\InstallShield_{54DE0B75-6CD9-44C4-B10A-1F25DA9899D8}) (Version: 13.00.0000 - Intuit)
QuickTime (HKLM-x32\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
RealDownloader (HKLM-x32\...\{2259DBC1-EFFB-42B5-BA35-DFC0AAB2B3FB}) (Version: 17.0.9 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{21E47F47-C9A7-4454-BA48-388327B0EA00}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.9 - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7512 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Samsung Kies3 (HKLM-x32\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15072.2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15072.2 - Samsung Electronics Co., Ltd.)
Serif DrawPlus Starter Edition (HKLM-x32\...\{33311EA4-0ECA-4E7F-83E5-8A92CD760152}) (Version: 2.0.2.010 - Serif (Europe) Ltd)
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.10.9560 - Skype Technologies S.A.)
Skype™ 7.12 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.12.101 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
Utility Chest Toolbar (HKLM-x32\...\UtilityChest_49bar Uninstall) (Version:  - Mindspark Interactive Network)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 3574.46 MB
Available physical RAM: 1912.72 MB
Total Virtual: 7147.14 MB
Available Virtual: 5068.22 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:318.04 GB) NTFS
3 Drive e: (New Volume) (Fixed) (Total:298.09 GB) (Free:200.02 GB) NTFS

========================= Users: ========================================

User accounts for \\DAVID

Administrator            Guest                    Owner                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 

 

http://speccy.piriform.com/results/6u1ogzLdmbzTMGfB3UbxHfW



#11 technonymous

technonymous

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Posted 29 October 2015 - 02:59 PM

Hitachi hard drive seems to be having UltraDMA controller or driver problems, or once had these problems. Your system is old so there are no newer bios or chipset drivers. Check cabling to that drive.

Attribute name:
UltraDMA CRC Error Count
Real value: 104
Current: 200
Worst: 253

Software that seems to be plaguing your system with errors.

 

GFI BackUp Freeware

Polaris Office Link. (POLinkSync.exe)

Firefox plugin mozglue.dll errors. Uninstall firefox and reinstall it. Try disabling addons which make Firefox unstable.
 


Edited by technonymous, 29 October 2015 - 03:00 PM.





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