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I am getting BSOD while shutting down with error Driver_Power_State_Failure


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2 replies to this topic

#1 balakrishnakini

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Posted 26 September 2015 - 05:46 AM

I am getting BSOD while shutting down with error Driver_Power_State_Failure . Please help me to fix it.

· OS - Windows 10
· x64
· Age of OS installation - Few days after launch of windows 10

· Desktop

 

Attached are the dump files

Attached Files



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#2 jcgriff2

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Posted 26 September 2015 - 02:52 PM

Hi. . .

 

The 25+ dumps all name a TeamViewer VPN driver -

teamviewervpn.sys      Thu  Dec  13 04:22:09  2007  (4760F9C1)

http://www.sysnative.com/drivers/driver.php?id=teamviewervpn.sys

 

Make sure that you have the most recent version of Team Viewer installed.

 

Remove Daemon Tools for now.

 

Regards. . . .

 

jcgriff2
 

 

BSOD Dump Log

Spoiler

 

 

 


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#3 balakrishnakini

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Posted 29 September 2015 - 10:38 AM

Hi. . .

 

The 25+ dumps all name a TeamViewer VPN driver -

teamviewervpn.sys      Thu  Dec  13 04:22:09  2007  (4760F9C1)

http://www.sysnative.com/drivers/driver.php?id=teamviewervpn.sys

 

Make sure that you have the most recent version of Team Viewer installed.

 

Remove Daemon Tools for now.

 

Regards. . . .

 

jcgriff2
 

 

BSOD Dump Log

Spoiler

 

 

 

Thanks for your reply. 

Team viewer was already installed. So what i did was i uninstalled the VPN driver.  Regarding deamon tools, i dont have it installed.
Now whats happening is the computer is restarting when i shut it down.
Please help me to solve this problem.






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