From a Sandisk Ultra 3.0 USB drive (64GB), my mother mistakenly deleted a folder (with one or two levels of sub-folders) that had about 40 Excel and Word files. I had her send me the drive so that I can try to recover these files. They contain years of critical data related to my disabled brother's health, benefits, and the like. Recreating this information would be a horrendous undertaking.
What program gives me the best chance of recovering these files? Paid software is completely fine. I'm not looking for 'free'. I'm looking to fix the problem.
Mother is in a bit of a panic. At 77 years old, she does not need to deal with this, so I will do whatever I can to recover the data.
The USB drive arrived today, but my research thus far has left me unclear as to the best plan of attack. I welcome advice and recommendations before attempting to proceed.
(Mother had had a computer issue and moved the files to the USB drive. Once that issue was fixed (remotely by Dell or Microsoft), she began returning files to the computer. One of her mistakes (and yes, there were several) was accidentally deleting a top-level folder from the USB drive before returning the those files to the computer. That folder holds these critical Excel and Word files.)
Edited by hamluis, 15 January 2016 - 12:48 PM.
Moved from All Other Apps to Backup/Imaging - Hamluis.