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DNS and gateway unavailable- constant resetting of wireless adapter


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5 replies to this topic

#1 RattlerSkin

RattlerSkin

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  • Local time:07:26 PM

Posted 25 September 2015 - 12:24 PM

Hello,

 

     I have been having a constant issue with my Dell XPS L702 laptop dropping the WiFi connection. I have to constantly reset the adapter because I get errors that rotate between "DNS Unavailable" and "Gateway unavailable". When I troubleshoot the connection, Windows will either rest the adapter or make the gateway available, but I have no idea what caused this issue. I just upgraded from Windows 7 to Windows 10, but the errors were happening in Windows 7 as well. I have uninstalled the WiFi drivers (Intel Centrino Wireless-N 1030) and reinstalled, I have run a full virus and malware scan in safe mode and regular Windows, and I have tried choosing other WiFi adapter drivers from the list of approved drivers in device manager (this laptop has one Microsoft driver and two Intel drivers that are compatible, but none solve the issue). No other devices have any issues on the internet, so I know it is isolated to this laptop. My MTB results are attached. 

 

Thanks in advance.

 

---------------------------------------------------------------------------

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Angela Laptop (administrator) on 25-09-2015 at 12:13:48
Running from "D:\Family Files"
Microsoft Windows 10 Home  (X64)
Model: Dell System XPS L702X Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
0.0.0.0 a-0001.a-msedge.net
0.0.0.0 a-0002.a-msedge.net
0.0.0.0 a-0003.a-msedge.net
0.0.0.0 a-0004.a-msedge.net
0.0.0.0 a-0005.a-msedge.net
0.0.0.0 a-0006.a-msedge.net
0.0.0.0 a-0007.a-msedge.net
0.0.0.0 a-0008.a-msedge.net
0.0.0.0 a-0009.a-msedge.net
0.0.0.0 a-msedge.net
0.0.0.0 a.ads1.msn.com
0.0.0.0 a.ads2.msads.net
0.0.0.0 a.ads2.msn.com
0.0.0.0 a.rad.msn.com
0.0.0.0 ac3.msn.com
0.0.0.0 ad.doubleclick.net
0.0.0.0 adnexus.net
0.0.0.0 adnxs.com
0.0.0.0 ads.msn.com
0.0.0.0 ads1.msads.net
0.0.0.0 ads1.msn.com
0.0.0.0 aidps.atdmt.com
0.0.0.0 aka-cdn-ns.adtech.de
0.0.0.0 az361816.vo.msecnd.net
0.0.0.0 az512334.vo.msecnd.net
0.0.0.0 b.ads1.msn.com
0.0.0.0 b.ads2.msads.net
0.0.0.0 b.rad.msn.com
0.0.0.0 bs.serving-sys.com
0.0.0.0 c.atdmt.com
0.0.0.0 c.msn.com
0.0.0.0 cdn.atdmt.com
0.0.0.0 cds26.ams9.msecn.net
0.0.0.0 choice.microsoft.com
0.0.0.0 choice.microsoft.com.nsatc.net
0.0.0.0 compatexchange.cloudapp.net
0.0.0.0 corp.sts.microsoft.com
0.0.0.0 corpext.msitadfs.glbdns2.microsoft.com
0.0.0.0 cs1.wpc.v0cdn.net
0.0.0.0 db3aqu.atdmt.com
0.0.0.0 df.telemetry.microsoft.com
0.0.0.0 diagnostics.support.microsoft.com
0.0.0.0 ec.atdmt.com
0.0.0.0 feedback.microsoft-hohm.com
0.0.0.0 feedback.search.microsoft.com
0.0.0.0 feedback.windows.com
0.0.0.0 flex.msn.com
0.0.0.0 g.msn.com
0.0.0.0 h1.msn.com
0.0.0.0 i1.services.social.microsoft.com
0.0.0.0 i1.services.social.microsoft.com.nsatc.net
0.0.0.0 lb1.www.ms.akadns.net
0.0.0.0 live.rads.msn.com
0.0.0.0 m.adnxs.com
0.0.0.0 msedge.net
0.0.0.0 msftncsi.com
0.0.0.0 msnbot-65-55-108-23.search.msn.com
0.0.0.0 msntest.serving-sys.com
0.0.0.0 oca.telemetry.microsoft.com
0.0.0.0 oca.telemetry.microsoft.com.nsatc.net
0.0.0.0 pre.footprintpredict.com
0.0.0.0 preview.msn.com
0.0.0.0 rad.live.com
0.0.0.0 rad.msn.com
0.0.0.0 redir.metaservices.microsoft.com
0.0.0.0 schemas.microsoft.akadns.net 
0.0.0.0 secure.adnxs.com
0.0.0.0 secure.flashtalking.com
0.0.0.0 settings-sandbox.data.microsoft.com
0.0.0.0 settings-win.data.microsoft.com
0.0.0.0 sls.update.microsoft.com.akadns.net
0.0.0.0 sqm.df.telemetry.microsoft.com
0.0.0.0 sqm.telemetry.microsoft.com
0.0.0.0 sqm.telemetry.microsoft.com.nsatc.net
0.0.0.0 static.2mdn.net
0.0.0.0 statsfe1.ws.microsoft.com
0.0.0.0 statsfe2.ws.microsoft.com
0.0.0.0 telecommand.telemetry.microsoft.com
0.0.0.0 telecommand.telemetry.microsoft.com.nsatc.net
0.0.0.0 telemetry.appex.bing.net
0.0.0.0 telemetry.microsoft.com
0.0.0.0 telemetry.urs.microsoft.com
0.0.0.0 vortex-bn2.metron.live.com.nsatc.net
0.0.0.0 vortex-cy2.metron.live.com.nsatc.net
0.0.0.0 vortex-sandbox.data.microsoft.com
0.0.0.0 vortex-win.data.microsoft.com
0.0.0.0 vortex.data.microsoft.com
0.0.0.0 watson.live.com
0.0.0.0 www.msftncsi.com
0.0.0.0 ssw.live.com
0.0.0.0 fe2.update.microsoft.com.akadns.net
0.0.0.0 reports.wes.df.telemetry.microsoft.com
0.0.0.0 s0.2mdn.net
0.0.0.0 services.wes.df.telemetry.microsoft.com
0.0.0.0 statsfe2.update.microsoft.com.akadns.net
0.0.0.0 survey.watson.microsoft.com
0.0.0.0 view.atdmt.com
0.0.0.0 watson.microsoft.com
0.0.0.0 watson.ppe.telemetry.microsoft.com
0.0.0.0 watson.telemetry.microsoft.com
0.0.0.0 watson.telemetry.microsoft.com.nsatc.net
0.0.0.0 wes.df.telemetry.microsoft.com
 
 
========================= IP Configuration: ================================
 
Intel® Centrino® Wireless-N 1030 = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
add route prefix=0.0.0.0/0 interface="Local Area Connection" nexthop=192.168.1.1 metric=1 publish=Yes
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : AngelaLaptop-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 84-8F-69-B5-DE-E6
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 4:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : 4C-80-93-2D-CB-1C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
   Physical Address. . . . . . . . . : 4C-80-93-2D-CB-1B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b4d1:2f98:b2c4:770f%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.136(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, September 25, 2015 12:04:30 PM
   Lease Expires . . . . . . . . . . : Saturday, September 26, 2015 12:04:34 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 172785811
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F3-D2-51-84-8F-69-B5-DE-E6
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  AC1450-N100
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4009:80a::200e
 216.58.216.206
 
 
Pinging google.com [216.58.216.206] with 32 bytes of data:
Reply from 216.58.216.206: bytes=32 time=13ms TTL=54
Reply from 216.58.216.206: bytes=32 time=13ms TTL=54
 
Ping statistics for 216.58.216.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 13ms, Average = 13ms
Server:  AC1450-N100
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=71ms TTL=52
Reply from 206.190.36.45: bytes=32 time=70ms TTL=52
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 70ms, Maximum = 71ms, Average = 70ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  4...84 8f 69 b5 de e6 ......Realtek PCIe GBE Family Controller
  9...4c 80 93 2d cb 1c ......Microsoft Hosted Network Virtual Adapter
 10...4c 80 93 2d cb 1b ......Intel® Centrino® Wireless-N 1030
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.136     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.136    281
    192.168.1.136  255.255.255.255         On-link     192.168.1.136    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.136    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.136    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.136    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0      192.168.1.1       1
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    281 fe80::/64                On-link
 10    281 fe80::b4d1:2f98:b2c4:770f/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/25/2015 11:12:09 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AngelaLaptop-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (09/25/2015 11:12:09 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchUI.exe, version: 10.0.10240.16431, time stamp: 0x55c9bba1
Faulting module name: CortanaApi.dll, version: 0.0.0.0, time stamp: 0x55bebfac
Exception code: 0x80000003
Fault offset: 0x0000000000151c23
Faulting process id: 0x768
Faulting application start time: 0xSearchUI.exe0
Faulting application path: SearchUI.exe1
Faulting module path: SearchUI.exe2
Report Id: SearchUI.exe3
Faulting package full name: SearchUI.exe4
Faulting package-relative application ID: SearchUI.exe5
 
Error: (09/25/2015 11:12:08 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AngelaLaptop-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (09/25/2015 11:12:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchUI.exe, version: 10.0.10240.16431, time stamp: 0x55c9bba1
Faulting module name: CortanaApi.dll, version: 0.0.0.0, time stamp: 0x55bebfac
Exception code: 0x80000003
Fault offset: 0x0000000000151c23
Faulting process id: 0x4d4
Faulting application start time: 0xSearchUI.exe0
Faulting application path: SearchUI.exe1
Faulting module path: SearchUI.exe2
Report Id: SearchUI.exe3
Faulting package full name: SearchUI.exe4
Faulting package-relative application ID: SearchUI.exe5
 
Error: (09/25/2015 11:11:58 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AngelaLaptop-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (09/25/2015 11:11:58 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchUI.exe, version: 10.0.10240.16431, time stamp: 0x55c9bba1
Faulting module name: CortanaApi.dll, version: 0.0.0.0, time stamp: 0x55bebfac
Exception code: 0x80000003
Fault offset: 0x0000000000151c23
Faulting process id: 0x788
Faulting application start time: 0xSearchUI.exe0
Faulting application path: SearchUI.exe1
Faulting module path: SearchUI.exe2
Report Id: SearchUI.exe3
Faulting package full name: SearchUI.exe4
Faulting package-relative application ID: SearchUI.exe5
 
Error: (09/25/2015 11:11:53 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AngelaLaptop-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (09/25/2015 11:11:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchUI.exe, version: 10.0.10240.16431, time stamp: 0x55c9bba1
Faulting module name: CortanaApi.dll, version: 0.0.0.0, time stamp: 0x55bebfac
Exception code: 0x80000003
Fault offset: 0x0000000000151c23
Faulting process id: 0x198
Faulting application start time: 0xSearchUI.exe0
Faulting application path: SearchUI.exe1
Faulting module path: SearchUI.exe2
Report Id: SearchUI.exe3
Faulting package full name: SearchUI.exe4
Faulting package-relative application ID: SearchUI.exe5
 
Error: (09/25/2015 11:11:50 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AngelaLaptop-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (09/25/2015 11:11:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchUI.exe, version: 10.0.10240.16431, time stamp: 0x55c9bba1
Faulting module name: CortanaApi.dll, version: 0.0.0.0, time stamp: 0x55bebfac
Exception code: 0x80000003
Fault offset: 0x0000000000151c23
Faulting process id: 0x774
Faulting application start time: 0xSearchUI.exe0
Faulting application path: SearchUI.exe1
Faulting module path: SearchUI.exe2
Report Id: SearchUI.exe3
Faulting package full name: SearchUI.exe4
Faulting package-relative application ID: SearchUI.exe5
 
 
System errors:
=============
Error: (09/25/2015 11:14:12 AM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error: 
%%1058
 
Error: (09/25/2015 11:14:03 AM) (Source: sptd) (User: )
Description: Driver detected an internal error in its data structures for .
 
Error: (09/25/2015 11:13:48 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1084dpsUnavailable{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}
 
Error: (09/25/2015 11:13:13 AM) (Source: DCOM) (User: AngelaLaptop-PC)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (09/25/2015 11:12:09 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1084dpsUnavailable{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}
 
Error: (09/25/2015 11:12:09 AM) (Source: DCOM) (User: AngelaLaptop-PC)
Description: 1068netprofmUnavailable{A47979D2-C419-11D9-A5B4-001185AD2B89}
 
Error: (09/25/2015 11:12:09 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (09/25/2015 11:12:09 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness service depends on the DHCP Client service which failed to start because of the following error: 
%%1068
 
Error: (09/25/2015 11:12:09 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1084dpsUnavailable{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}
 
Error: (09/25/2015 11:12:08 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1084dpsUnavailable{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}
 
 
Microsoft Office Sessions:
=========================
Error: (09/25/2015 11:12:09 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AngelaLaptop-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 
Error: (09/25/2015 11:12:09 AM) (Source: Application Error)(User: )
Description: SearchUI.exe10.0.10240.1643155c9bba1CortanaApi.dll0.0.0.055bebfac800000030000000000151c2376801d0f7acee233f1aC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll4960675c-a47f-45ce-9268-312f3aad8e34Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI
 
Error: (09/25/2015 11:12:08 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AngelaLaptop-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 
Error: (09/25/2015 11:12:08 AM) (Source: Application Error)(User: )
Description: SearchUI.exe10.0.10240.1643155c9bba1CortanaApi.dll0.0.0.055bebfac800000030000000000151c234d401d0f7aced42de48C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll62721755-8297-4b44-b6ac-a8ef2bd7f9c8Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI
 
Error: (09/25/2015 11:11:58 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AngelaLaptop-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 
Error: (09/25/2015 11:11:58 AM) (Source: Application Error)(User: )
Description: SearchUI.exe10.0.10240.1643155c9bba1CortanaApi.dll0.0.0.055bebfac800000030000000000151c2378801d0f7ace74531ccC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll81349b7d-ec42-4530-9573-fdbc0cfec08cMicrosoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI
 
Error: (09/25/2015 11:11:53 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AngelaLaptop-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 
Error: (09/25/2015 11:11:53 AM) (Source: Application Error)(User: )
Description: SearchUI.exe10.0.10240.1643155c9bba1CortanaApi.dll0.0.0.055bebfac800000030000000000151c2319801d0f7ace4be44ecC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll0d2cc263-7587-4be9-b1e4-ae44ea6acaa7Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI
 
Error: (09/25/2015 11:11:50 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AngelaLaptop-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 
Error: (09/25/2015 11:11:50 AM) (Source: Application Error)(User: )
Description: SearchUI.exe10.0.10240.1643155c9bba1CortanaApi.dll0.0.0.055bebfac800000030000000000151c2377401d0f7ace2eac5a7C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll91f7e591-0286-4d25-a2ae-84f8c002e450Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-09-23 12:18:52.846
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2015-09-23 12:18:52.829
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
=========================== Installed Programs ============================
 
7-Zip 9.22beta (HKLM-x32\...\7-Zip) (Version:  - )
AccelerometerP11 (HKLM-x32\...\{87434D51-51DB-4109-B68F-A829ECDCF380}) (Version: 2.00.11.22 - STMicroelectronics)
Active@ ISO Burner (HKLM-x32\...\{7694E0B1-2332-448B-9235-929F84B41E3F}) (Version: 2.5.0 - LSoft Technologies)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1030 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.185 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.0.162 - Adobe Systems, Inc.)
Advanced SystemCare 8 (HKLM-x32\...\Advanced SystemCare 8_is1) (Version: 8.4.0 - IObit)
Canon MP Navigator EX 1.0 (HKLM-x32\...\MP Navigator EX 1.0) (Version:  - )
Canon MP610 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP610_series) (Version:  - )
Canon Utilities My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.04 - Piriform)
Dell Custom Help (HKLM\...\{E01EEE45-7768-4984-BDB2-76F5C5A823BE}) (Version: 15.06.1000.0142 - Intel Corporation) Hidden
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 6.6.0.2 - Dell)
DiskCryptor 1.1 (HKLM\...\DiskCryptor_is1) (Version: 1.1 - http://diskcryptor.net/)
Freemake Video Downloader (HKLM-x32\...\Freemake Video Downloader_is1) (Version: 3.7.1 - Ellora Assets Corporation)
GOM Player (HKLM-x32\...\GOM Player) (Version: 2.2.69.5228 - Gretech Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel PROSet Wireless (HKLM-x32\...\ProInst) (Version:  - ) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2455 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{302600C1-6BDF-4FD1-1309-148929CC1385}) (Version: 3.1.1309.0390 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.6.0.1030 - Intel Corporation)
Intel® Turbo Boost Technology Monitor 2.0 (HKLM\...\{B77EFA0B-9BD3-4122-9F9A-15A963B5EA24}) (Version: 2.1.23.0 - Intel)
Intel® PROSet/Wireless Software (HKLM-x32\...\{a2a04474-104a-49b3-9bf5-33afee260030}) (Version: 17.14.0 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{fae8de85-97ab-4053-a8bb-03bfc86ac533}) (Version: 15.6.1 - Intel Corporation)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.3.0.5 - IObit)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.38 - Irfan Skiljan)
Java 8 Update 51 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418051F0}) (Version: 8.0.510 - Oracle Corporation)
Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation)
Java 8 Update 60 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Java 8 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 41.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 41.0 (x86 en-US)) (Version: 41.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 41.0.0.5738 - Mozilla)
Norton Security (HKLM-x32\...\NS) (Version: 22.5.2.15 - Symantec Corporation)
NVIDIA 3D Vision Driver 355.98 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 355.98 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.5.14.5 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.5.14.5 - NVIDIA Corporation)
NVIDIA Graphics Driver 355.98 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 355.98 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.0.22 - Dell Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.48.823.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6449 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.27.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.27.0 - Renesas Electronics Corporation)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.7 - Samsung Electronics)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.49.0 - SAMSUNG Electronics Co., Ltd.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.3000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.5.14.5 - NVIDIA Corporation) Hidden
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
SUABnR (HKLM-x32\...\{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.) Hidden
SUABnR (HKLM-x32\...\InstallShield_{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.)
Surfing Protection (HKLM-x32\...\IObit Surfing Protection_is1) (Version: 1.2 - IObit)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.22.0 - Synaptics Incorporated)
Tresorit (HKLM-x32\...\{248E63A5-6D5A-4E2A-B538-0A77BE13CC3F}) (Version: 2.1.562.374 - Tresorit)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
 
========================= Devices: ================================
 
Name: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Adapter
Description: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Intel Corporation
Service: BTHUSB
Device ID: USB\VID_8086&PID_0189\6&38376E82&0&5
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 41%
Total physical RAM: 6038.16 MB
Available physical RAM: 3531.06 MB
Total Virtual: 12182.16 MB
Available Virtual: 9578.47 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows Drive) (Fixed) (Total:118.68 GB) (Free:52.93 GB) NTFS
2 Drive d: (Storage Drive) (Fixed) (Total:465.76 GB) (Free:418.28 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ANGELALAPTOP-PC
 
Administrator            Angela Laptop            DefaultAccount           
Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
 
**** End of log ****
 
 
EDIT:This issue had to be resolved three times in the last five minutes:
Clipboard01.jpg

Edited by RattlerSkin, 25 September 2015 - 01:51 PM.


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#2 Wand3r3r

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Posted 25 September 2015 - 03:23 PM

minitoolbox output looks fine.

 

you need to connect wired to the router and see if you have the same issues.  If not its between the router and your wifi card.  If wired you have the same issues its between the router and the ISP



#3 RattlerSkin

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Posted 25 September 2015 - 03:26 PM

It is only a wireless issue. Plugging directly in to the router does not give me the same issues.



#4 Wand3r3r

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Posted 25 September 2015 - 03:42 PM

Download xirrus wifi inspector and post a screen shot of what is sees in your area.



#5 RattlerSkin

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Posted 25 September 2015 - 04:15 PM

Clipboard02.jpg



#6 Wand3r3r

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Posted 25 September 2015 - 05:56 PM

I would suggest you change your wifi channel from 6 to 1. You have two neighbors using the same channel you are presently using but your strength is excellent.






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