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Lots of UI is unresponsive and right click menu is invisible. Help!


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3 replies to this topic

#1 kyzcreig

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Posted 25 September 2015 - 07:42 AM

NNYPrF0.jpg

That's what it looks like when I right click on the desktop.  I also can't copy/paste between applications and lots of stuff is unresponsive e.g. buttons in some applications.   I can't even install anything because the buttons are unresponsive.

 

It all started after the most recent Windows upgrade.  I uninstalled the update and that seemed to fix a few applications but all the above is still broken.

 

I remember something similar happening before (on Windows 8) but I can't for the life of me remember how I fixed it and googling this sort of thing is impossible.

 

Any advice will be immensely appreciated!



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#2 1029rjmenvy17t

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Posted 25 September 2015 - 07:52 AM

Hello,

You can try to do a system restore to before this problem started.

Then if it were caused by any updates you can log them by installing one at a time.



#3 usasma

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Posted 26 September 2015 - 04:53 AM

Try this.  I don't hold out a lot of hope for it (my R click menu is still borked), but your problem is different enough from mine that it's worth a try:

 

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.

 

I'll be following this topic to see if you find a fix - as I still need one for my R click problems.


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#4 CKing123

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Posted 26 September 2015 - 06:06 PM

Hello and :welcome: to Bleeping Computer :)

 

Lets see if SFC can fix some of the problems. To do this:

 

Press WindowsX

Click on Command Prompt (Admin)

Type, or copy and paste this:

sfc /scannow

 

It will take some time, so you can take a break, and do something else while you wait.

 

Once it is complete, if there is this message:

Windows Resource Protection did not find any integrity violations.

then, we can rule out system files as a problem

 

If, however, it shows this message:

Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.

 

Then, it means the system files are corrupt.


If I am helping you and I don't respond within 2 days, feel free to send me a PM

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