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7-Zip Can not create temp folder archive

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#1 mipbug


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Posted 25 September 2015 - 06:49 AM

I bought a new Microsoft surface pro 3

It originally had windows 8 installed on it.

From the instant that I unboxed it, turned it on, and accessed Wi-Fi connection, there were almost ALWAYS errors when installing certain plugins or programs from the internet. Instead the errors always came with the message can not create temp folder archive etc. or something of the like.

I downloaded Window 10 because it looked comfortable. No change; none of the programs that I download from internet explorer, edge, or google chrome work. No plugins, and sometimes no important pop-ups either.

Another problem... which I have a feeling is related... I downloaded Microsoft office too. All of it worked except for Microsoft Word. Every time I try saving something, regardless of which button I click on, there is absolutely no response and none of the files are saved... Horrible.

I looked into the internet for answers and there weren't that many. One video on youtube seemed to have a solution. It advised that I go into some advanced settings under the properties of my pc and click on environment settings and... do something I don't really understand. The instructions were:

User variables for {userName} and change the TEMP and TMP vars values to "c:/temp

or something like that...


This PC was brand new, and yet these errors surfaced from the beginning and I still can't fix it. Please help.

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#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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Posted 26 September 2015 - 04:48 AM

Have you tried the different options for repairing this system?



- System Restore (to a time before the problem happened)

- Refresh (Reset w/keep my files in W10)

- Reset (Reset w/remove everything in W10)


If not, then start with this:


Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth
FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.


Also, depending on the age of the W8 installation when you updated to W10, you may need to try some of this:


Otherwise this tends to look similar to many other problems that we've seen with W10 being installed on well-used systems.

There's a couple of things to try:
1)  Run the following command in a Powershell window that's run as an Administrator in order to re-register the Windows Store apps:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
From this article:  http://www.thewindowsclub.com/re-register-windows-store-apps

2)  Uninstall your antivirus, then use the removal tool for it (there's a list of most of them here:  http://www.carrona.org/avuninst.html ), then install a freshly downloaded, W10 compatible version.  Some A/V have difficulties with the upgrade, so removing them and then reinstalling them will help how they run.

3)  Download fresh copies of the latest, W10 compatible audio and video drivers for your system.  Then uninstall the current versions from your system.  Then install the freshly downloaded versions.

4)  Get ALL available Windows Updates

5)  Get ALL available, W10 compatible drivers/programs from the manufacturer's website.  If some aren't compatible w/W10, check here about uninstalling them.

6)  Get ALL available, W10 compatible drivers/programs for any add-on hardware and any software that you installed previously.  If they aren't compatible, please uninstall them.

If this doesn't fix things, then post back so we can discuss the following options:
- continuing to attempt to fix this copy of the OS
- Reset of the OS (considering both the "Keep My Files" and the "Remove Everything" options)
- revert to the previous OS
- revert to the previous OS with another attempt at installing W10 (I don't recommend this)
- clean install of the previous OS
- clean install of the previous OS, then update to W10
- W10 clean install

Edited by usasma, 26 September 2015 - 04:49 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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