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PC infected with outsurfing malware (Windows 10)


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4 replies to this topic

#1 66halo66

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Posted 24 September 2015 - 07:13 AM

Greetings,

 

It seems that, yet again I've trusted an untrustable source and now I bang my head against the wall. Downloaded an "Av music morpher 5.0 Gold edition keygen" and thought it was real.. when I tried to execute it, a pop-up appeared on the lower-right corner saying that software is being installed(yeah, right..) and now I have this.

I ask for urgent assistance, because right know I am working on my bachelor's thesis and therefore I can't afford to reinstall my whole OS.

 

Thank you.



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#2 nasdaq

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Posted 25 September 2015 - 01:02 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===


Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===


How is the computer running now?
Wait for further instructions.

#3 66halo66

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Posted 25 September 2015 - 05:04 PM

The PC seems to be running fine now.Outsurfing is gone from all the avaliable browsers.

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
 
Protection, 9/25/2015 11:27 AM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malware Protection, Starting, 
Protection, 9/25/2015 11:27 AM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malware Protection, Started, 
Protection, 9/25/2015 11:27 AM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Starting, 
Protection, 9/25/2015 11:27 AM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Started, 
Update, 9/25/2015 12:22 PM, SYSTEM, DESKTOP-RI5HN2C, Scheduler, IP Database, 2015.9.23.2, 2015.9.24.1, 
Update, 9/25/2015 12:22 PM, SYSTEM, DESKTOP-RI5HN2C, Scheduler, Domain Database, 2015.9.24.2, 2015.9.25.3, 
Update, 9/25/2015 12:22 PM, SYSTEM, DESKTOP-RI5HN2C, Scheduler, Malware Database, 2015.9.24.4, 2015.9.25.1, 
Protection, 9/25/2015 12:22 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Starting, 
Protection, 9/25/2015 12:22 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopping, 
Protection, 9/25/2015 12:22 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopped, 
Protection, 9/25/2015 12:22 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Success, 
Protection, 9/25/2015 12:22 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Starting, 
Protection, 9/25/2015 12:22 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Started, 
Update, 9/25/2015 3:11 PM, SYSTEM, DESKTOP-RI5HN2C, Scheduler, Malware Database, 2015.9.25.1, 2015.9.25.2, 
Protection, 9/25/2015 3:11 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Starting, 
Protection, 9/25/2015 3:11 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopping, 
Protection, 9/25/2015 3:11 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopped, 
Protection, 9/25/2015 3:11 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Success, 
Protection, 9/25/2015 3:11 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Starting, 
Protection, 9/25/2015 3:11 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Started, 
Update, 9/25/2015 7:36 PM, SYSTEM, DESKTOP-RI5HN2C, Scheduler, IP Database, 2015.9.24.1, 2015.9.25.1, 
Update, 9/25/2015 7:36 PM, SYSTEM, DESKTOP-RI5HN2C, Scheduler, Malware Database, 2015.9.25.2, 2015.9.25.3, 
Protection, 9/25/2015 7:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Starting, 
Protection, 9/25/2015 7:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopping, 
Protection, 9/25/2015 7:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopped, 
Protection, 9/25/2015 7:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Success, 
Protection, 9/25/2015 7:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Starting, 
Protection, 9/25/2015 7:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Started, 
Update, 9/25/2015 9:18 PM, SYSTEM, DESKTOP-RI5HN2C, Scheduler, Domain Database, 2015.9.25.3, 2015.9.25.4, 
Protection, 9/25/2015 9:18 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Starting, 
Protection, 9/25/2015 9:18 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopping, 
Protection, 9/25/2015 9:18 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopped, 
Protection, 9/25/2015 9:18 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Success, 
Protection, 9/25/2015 9:18 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Starting, 
Protection, 9/25/2015 9:18 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Started, 
Update, 9/25/2015 9:36 PM, SYSTEM, DESKTOP-RI5HN2C, Scheduler, Malware Database, 2015.9.25.3, 2015.9.25.4, 
Protection, 9/25/2015 9:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Starting, 
Protection, 9/25/2015 9:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopping, 
Protection, 9/25/2015 9:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopped, 
Protection, 9/25/2015 9:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Success, 
Protection, 9/25/2015 9:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Starting, 
Protection, 9/25/2015 9:36 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Started, 
Update, 9/25/2015 11:35 PM, SYSTEM, DESKTOP-RI5HN2C, Scheduler, Domain Database, 2015.9.25.4, 2015.9.25.5, 
Update, 9/25/2015 11:35 PM, SYSTEM, DESKTOP-RI5HN2C, Scheduler, Malware Database, 2015.9.25.4, 2015.9.25.5, 
Protection, 9/25/2015 11:35 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Starting, 
Protection, 9/25/2015 11:35 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopping, 
Protection, 9/25/2015 11:35 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Stopped, 
Protection, 9/25/2015 11:35 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Refresh, Success, 
Protection, 9/25/2015 11:35 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Starting, 
Protection, 9/25/2015 11:35 PM, SYSTEM, DESKTOP-RI5HN2C, Protection, Malicious Website Protection, Started, 
 
(end)
 
 
 
 
 

# AdwCleaner v5.008 - Logfile created 24/09/2015 at 15:21:36
# Updated 18/09/2015 by Xplode
# Database : 2015-09-23.1 [Server]
# Operating system : Windows 10 Pro  (x64)
# Username : Tancred - DESKTOP-RI5HN2C
# Running from : C:\Users\Tancred\Downloads\adwcleaner_5.008.exe
# Option : Cleaning
# Support : http://toolslib.net/forum
 
***** [ Services ] *****
 
[-] Service Deleted : ihpmServer
 
***** [ Folders ] *****
 
[-] Folder Deleted : C:\Program Files (x86)\RayDld
[-] Folder Deleted : C:\Program Files (x86)\CinemaP-1.9cV24.09
[-] Folder Deleted : C:\Users\Tancred\AppData\Roaming\Mozilla\Firefox\Profiles\dnj1ntly.default\Extensions\deskCutv2@gmail.com
[-] Folder Deleted : C:\Users\Tancred\AppData\Roaming\Mozilla\Firefox\Profiles\dnj1ntly.default\Extensions\AVJYFVOD75109374@HCDE39471360.com
 
***** [ Files ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
[-] Key Deleted : HKCU\Software\Mozilla\Extends
[-] Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [deskCutv2@gmail.com]
[-] Key Deleted : HKCU\Software\Conduit
[-] Key Deleted : HKCU\Software\YorkNewCin
[-] Key Deleted : HKCU\Software\HighDefAction
[-] Key Deleted : HKCU\Software\ArenaHD
[-] Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
[-] Key Deleted : HKLM\SOFTWARE\AppDataLow\SOFTWARE\Crossrider
[-] Key Deleted : HKLM\SOFTWARE\InstalledBrowserExtensions
[-] Key Deleted : HKLM\SOFTWARE\YorkNewCin
[-] Key Deleted : HKLM\SOFTWARE\HighDefAction
[-] Key Deleted : HKLM\SOFTWARE\oursurfingSoftware
[-] Key Deleted : HKLM\SOFTWARE\ArenaHD
[-] Key Deleted : HKLM\SOFTWARE\RayDld
[-] Key Deleted : HKLM\SOFTWARE\ihpmserver
[-] Key Deleted : HKLM\SOFTWARE\CinemaP-1.9cV24.09
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CinemaP-1.9cV24.09
[!] Key Not Deleted : [x64] HKCU\Software\Conduit
[!] Key Not Deleted : [x64] HKCU\Software\YorkNewCin
[!] Key Not Deleted : [x64] HKCU\Software\HighDefAction
[!] Key Not Deleted : [x64] HKCU\Software\ArenaHD
[-] Key Deleted : [x64] HKLM\SOFTWARE\InstalledBrowserExtensions
[-] Key Deleted : [x64] HKLM\SOFTWARE\YorkNewCin
[-] Key Deleted : [x64] HKLM\SOFTWARE\HighDefAction
[-] Key Deleted : [x64] HKLM\SOFTWARE\ArenaHD
[!] Key Not Deleted : HKU\S-1-5-21-3474078099-4057413603-102009689-1002\Software\AppDataLow\Software\Crossrider
[-] Data Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
[-] Data Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
[-] Data Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
[-] Data Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
[-] Data Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
[-] Data Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
[-] Data Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes [DefaultScope]
 
***** [ Web browsers ] *****
 
[-] [C:\Users\Tancred\AppData\Roaming\Mozilla\Firefox\Profiles\dnj1ntly.default\prefs.js] [Preference] Deleted : user_pref("browser.newtab.url", "chrome://quick_start/content/index.html");
[-] [C:\Users\Tancred\AppData\Roaming\Mozilla\Firefox\Profiles\dnj1ntly.default\prefs.js] [Preference] Deleted : user_pref("extensions.quick_start.enable_search1", false);
[-] [C:\Users\Tancred\AppData\Roaming\Mozilla\Firefox\Profiles\dnj1ntly.default\prefs.js] [Preference] Deleted : user_pref("extensions.quick_start.sd.closeWindowWithLastTab_prev_state", false);
[-] [C:\Users\Tancred\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\Tancred\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : oursurfing
[-] [C:\Users\Tancred\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Startup_URLs] Deleted : hxxp://www.oursurfing.com/?type=hp&ts=1443095766&z=659022fefbc8eb8472e9bceg8z2z6c5eet4w5mdqaq&from=amt&uid=samsungxhd502ij_s13tj1kqa01152
[-] [C:\Users\Tancred\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Homepage] Deleted : hxxp://www.oursurfing.com/?type=hp&ts=1443095766&z=659022fefbc8eb8472e9bceg8z2z6c5eet4w5mdqaq&from=amt&uid=samsungxhd502ij_s13tj1kqa01152
 
*************************
 
:: Winsock settings cleared
 
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [4474 bytes] ##########

Attached Files


Edited by 66halo66, 25 September 2015 - 05:04 PM.


#4 nasdaq

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Posted 26 September 2015 - 07:33 AM

Looking good.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#5 nasdaq

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Posted 02 October 2015 - 07:42 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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