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My browser keeps redirecting and popping up by itself


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4 replies to this topic

#1 Angelhair

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Posted 23 September 2015 - 04:39 PM

Hi, okay so my computer recently had a virus. And I got rid of it with a ton of virus removers. My browsers will randomly pop up without ads at anytime. It gets a lot worse when I'm clicking things but I don't have any ads. It's just like a blank Google page. I've done so many things! I reformatted my computer twice already, and I installed all the good maleware and virus removers. BUT ITS STILL THERE! It also doesn't matter what browser (Firefox, Internet explorer).. It just happens on any browser I'm using at the time.. Here's a video I made that will show you what's going on exactly. http://youtu.be/wZzETdzwtjg


Edited by Chris Cosgrove, 23 September 2015 - 05:32 PM.
Moved from 'Windows Server' to 'Am i infected?'


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#2 Angelhair

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Posted 23 September 2015 - 04:45 PM

I scanned my computer a lot of times and it says I don't have any threats..

#3 boopme

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Posted 23 September 2015 - 07:44 PM

Hi ,,probably protected malware, We should get a deeper look. Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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#4 Angelhair

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Posted 23 September 2015 - 09:08 PM

Thank you, I did what you said.



#5 boopme

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Posted 23 September 2015 - 09:09 PM

Great!

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 3 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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