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Need touch screen drivers for ASUS tablet


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#1 Sylveon Fetish

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Posted 23 September 2015 - 04:08 PM

I have an ASUS tablet that I don't know the model nor is it listed anywhere on the tablet. it originally had a detachable keyboard but the guy that gave it to me didn't have it. according to device manager, it has a generic touch screen driver. I have frequent unresponsiveness and sporadic automatic touches a with the touch screen, and I think it may be due to the generic touch screen drivers. If I had the ASUS one, I think it would work better. Device manager reports the hardware ID as: HID\VEN_ATML&DEV_1000&Col01 but no search engine can find it. Google had only two pages of results, all of which were dodgy. Many others like Yahoo only had one page of results of the same dodgy or other dodgy results. I was wondering if you can lead me to the right one. You have been so helpful with finding me drivers before so I am sure it would be no problem.



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#2 dc3

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Posted 24 September 2015 - 09:31 AM


Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkbox only:
 
• List Installed Programs
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

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#3 Sylveon Fetish

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Posted 24 September 2015 - 11:26 AM

Okay. I don't know what that has to do with finding drivers, but okay.

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Rydia (administrator) on 24-09-2015 at 12:24:47
Running from "C:\Users\Rydia\Downloads"
Microsoft Windows 8.1  (X86)
Model: T100TA Manufacturer: ASUSTeK COMPUTER INC.
Boot Mode: Normal
***************************************************************************

=========================== Installed Programs ============================

7-Zip 9.15 beta (HKLM\...\7-Zip) (Version:  - )
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.008.20082 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824147215}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Ash Riding Pikachu Long (HKLM\...\Ash Riding Pikachu Long_is1) (Version:  - )
ASUS Live Update (HKLM\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.2.6 - ASUS)
ASUS Screen Saver (HKLM\...\{0FBEEDF8-30FA-4FA3-B31F-C9C7E7E8DFA2}) (Version: 1.0.2 - ASUS)
ASUS Smart Gesture (HKLM\...\{4D3286A6-F6AB-498A-82A4-E4F040529F3D}) (Version: 2.2.8 - ASUS)
ATK Package (HKLM\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0031 - ASUS)
Attribute Changer 6.20 (HKLM\...\{27263813-8BDE-4CD2-84D3-02536743428A}_is1) (Version: 6.20 - Romain Petges)
AVG 2015 (HKLM\...\{1158E7E5-E6DB-48A8-89A3-DBEEC1041C16}) (Version: 15.0.4419 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\{8C12F591-60F1-4555-83DD-608C3E362177}) (Version: 15.0.6140 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.6140 - AVG Technologies)
CCleaner (HKLM\...\CCleaner) (Version: 4.15 - Piriform)
CopyFilenames 3.1 (HKLM\...\CopyFilenames_is1) (Version: 3.1 - ExtraBit Software)
Everything 1.3.4.686 (x86) (HKLM\...\Everything) (Version:  - )
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
Google Chrome (HKLM\...\Google Chrome) (Version: 45.0.2454.99 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Intel® Processor Graphics (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3355 - Intel Corporation)
Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1054 - Intel Corporation)
K-Lite Mega Codec Pack 11.4.0 (HKLM\...\KLiteCodecPack_is1) (Version: 11.4.0 - )
LockHunter 3.1, 32/64 bit (HKLM\...\LockHunter_is1) (Version:  - Crystal Rich Ltd)
Microsoft Office (HKLM\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 40.0.3 (x86 en-US) (HKLM\...\Mozilla Firefox 40.0.3 (x86 en-US)) (Version: 40.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 40.0.3.5716 - Mozilla)
Mozilla Thunderbird 38.2.0 (x86 en-US) (HKLM\...\Mozilla Thunderbird 38.2.0 (x86 en-US)) (Version: 38.2.0 - Mozilla)
Notepad++ (HKLM\...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
Paradise Pet Salon (HKLM\...\{341710E4-7414-4BC7-8AB4-CD38848FCA23}) (Version: 1.00.0000 - Ronakt Productions)
Realtek I2S Audio (HKLM\...\{89A448AA-3301-46AA-AFC3-34F2D7C670E8}) (Version: 6.2.9600.4055 - Realtek Semiconductor Corp.)
Revo Uninstaller Pro 3.0.5 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.5 - VS Revo Group, Ltd.)
Skype™ 7.8 (HKLM\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.8.102 - Skype Technologies S.A.)
TeamViewer 10 (HKLM\...\TeamViewer) (Version: 10.0.45862 - TeamViewer)
The Hat 3.1.1.0 (HKLM\...\The Hat_is1) (Version:  - Harmony Hollow Software)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WebStorage (HKLM\...\WebStorage) (Version: 2.2.3.532 - ASUS Cloud Corporation)
Windows Driver Package - ASUS (AsusHID) Mouse  (12/05/2013 3.0.0.20) (HKLM\...\6E04D9C0B5B96235DF3E4162EA67E311C14CACFF) (Version: 12/05/2013 3.0.0.20 - ASUS)
WinFlash (HKLM\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.42.0 - ASUS)
WinMerge 2.14.0 (HKLM\...\WinMerge_is1) (Version: 2.14.0 - Thingamahoochie Software)

**** End of log ****
 



#4 dc3

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Posted 24 September 2015 - 01:12 PM

If you look at the top of the MiniToolBox you will see the manufacturer and model of your computer.

 

ASUS T100TA

 

http://support.asus.com/download.aspx?SLanguage=en&p=3&s=580&m=T100TA&os=40&hashedid=tCFbJFp0VNdPFKqP


Edited by dc3, 24 September 2015 - 01:15 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Sylveon Fetish

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Posted 26 September 2015 - 07:56 AM

however, there is no touch screen driver listed on that page. only touchpad for the detachable keyboard. no touch screen drivers. Anywhere else I can get it?



#6 dc3

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Posted 26 September 2015 - 12:08 PM

Open the Search charm and type in device manager, Device Manager will appear below the search box, click/tap on it.

 

When the Device Manager opens scroll down to Human Interface Devices and open it.

 

Find your touch screen, this could be specific to your ASUS or it could be a HID compliant driver.
 
Right click on your touch screen and select Disable.  
 
Right click on your touch screen again and select Enable.
 
Restart the computer and see if this resolves the problem.

Edited by dc3, 26 September 2015 - 12:11 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 Sylveon Fetish

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Posted 13 October 2015 - 04:09 PM

I won't be able to do this because I have no mouse. it is touch screen only. I tried the free Windows 10 upgrade but it only made the problem worse so I returned to 8.1. anything else?



#8 dc3

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Posted 14 October 2015 - 08:24 AM

Press the Windows key windowskey_zps092d5c75.png and the X key together.

 

In the menu that opens tap on Device manager.  

 

When using the touch screen you touch the item you need to right click with your finger or stylus and keep the finger or stylus pressed down gently.

Lift your finger or stylus, and the right-click menu appears, listing all the things you can do with that item.
 

When the Device Manager opens scroll down to Human Interface Devices and select it.

 

Find your touch screen, this could be specific to your ASUS or it could be a HID compliant driver.
 
Right click on your touch screen and select Disable.  
 
Right click on your touch screen again and select Enable.
 
Restart the computer and see if this resolves the problem.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 Sylveon Fetish

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Posted 14 October 2015 - 10:14 AM

you don't understand. If I disable the touch screen, I won't be able to re-enable it because the touch screen will be disabled therefore not working at all. I won't be able to hold to right click to enable it if the very thing that allows me to do so is disabled



#10 dc3

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Posted 14 October 2015 - 10:46 AM

Use the trackpad.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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