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Windows 10 corrupting HDD?


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#1 JMFrog

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Posted 21 September 2015 - 06:46 PM

Hello all!

I just completed a new build, using all new components except the graphics card and PSU (I'll list my build at the end of this message). I'm posting this message because I've had files on my hard drive become corrupted and need to be repaired twice now. The first time, Win10 just ran a disk check on the next reboot and everything seemed fine. The second time happened about a week later, and the repair could not complete, I had to do a clean install of Windows in order to get it to boot correctly. Both occurrences took place when checking the computer in the morning after it had been idle long enough to sleep the night before.

I've checked any component in the computer that I think could be responsible, and thus far everything is functioning correctly as far as I can tell, leaving me to wonder if it has to do with something that the OS is doing when coming out of sleep. Has anyone seen issues with Win10 corrupting things after coming up from sleep? Does anyone have any ideas about other things that I could try to diagnose and/or further troubleshoot the issue?

 

Here is a list of what I've checked, and how I've checked it thus far (I've attached some pictures to this message showing what I've done). Note that in all possible cases I've checked voltages/temps while running the temps, and everything seems to be within the "normal" range:

1. Checked the HDD using Western Digital's Data Lifeguard diagnostic for both DOS and Windows. The disk comes up clean in both cases.

2. Ran a HDD stress test with PassMark's BurnInTest. This also came up clean.

At this point it seemed that the drive was clean, so I began to think that maybe it could have something to do with my PSU, so I

3. Ran Prime95 for about seven hours to check temps/volates/stability. Ran just fine, CPU topped out at about 55C relatively early in the process.

4. Purchased a PSU tester and hooked my PSU up to it, all voltages read normal.

 

Since I've stopped setting the computer to sleep, it's been running normally for almost a week and I haven't seen the issue re-surface. I've checked everything that I can think of and I'm out of ideas for the moment. Does anyone else have any ideas?

My build summary:
PSU: Thermaltake Toughpower W0132RU 1000W

Motherboard: ASRock X99 Extreme6 LGA 2011-v3

CPU: Intel Core i7-5820K

GPU: Radeon HD 5870 Eyefinity 6

HDD: WD Black WD1003FZEX 1TB

RAM: Crucial 16GB (2 x 8GB) DDR4 PC17000

OS: Win10 Pro 64 Bit

Many thanks in advance for any help anyone can provide.

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#2 Jaycan

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Posted 21 September 2015 - 11:26 PM

To save fully reading every word, this is the best way to go .

 

What was the original (Genuine) installed O/S (Windows 7 / 7.1 / 8 / 8.1 / or other)

 

Windows 10 as released needs a basic Genuine installed system to build on, as it is not a full release yet (as stated). It is an "upgrade" only.

 

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<== Full Directions Here (only Copy / Paste the link)

 

Please download MiniToolBox  and save it to your desktop to run it.
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#3 JMFrog

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Posted 22 September 2015 - 04:03 PM

Thanks for the response Jaycan.

 

I installed Windows 10 as a stand-alone OS. The media I purchased is here: http://www.newegg.com/Product/Product.aspx?Item=N82E16832588491
I'm pretty sure it's possible to install Win10 without an existing OS, though I do know most people are still getting it as an upgrade. Nowhere else have I head any mention of it requiring an existing install, nor did the Windows install itself check for any existing OS.

 

Nevertheless thank you for your assistance, I am open to any and all advice/suggestions. I followed your instructions and here's my Speccy link: http://speccy.piriform.com/results/CMfofwawkBJQio7bnZzNoo1

 

Here's the MiniToolBox output:

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by jerem (administrator) on 22-09-2015 at 16:00:23
Running from "C:\Users\jerem\Desktop"
Microsoft Windows 10 Pro  (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/20/2015 09:43:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: LogonUI.exe, version: 10.0.10240.16384, time stamp: 0x559f398c
Faulting module name: USBKeyCredentialProvider.dll_unloaded, version: 0.0.0.0, time stamp: 0x53d9fa55
Exception code: 0xc0000005
Fault offset: 0x000000000002b3c6
Faulting process id: 0x99c
Faulting application start time: 0xLogonUI.exe0
Faulting application path: LogonUI.exe1
Faulting module path: LogonUI.exe2
Report Id: LogonUI.exe3
Faulting package full name: LogonUI.exe4
Faulting package-relative application ID: LogonUI.exe5
 
Error: (09/20/2015 02:03:16 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU PnP start/stop failed
 
Error: (09/20/2015 02:03:12 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU PnP start/stop failed
 
Error: (09/19/2015 11:21:17 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-EVSIQGI)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (09/19/2015 11:19:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: Microsoft.Photos.exe, version: 15.827.16340.0, time stamp: 0x55dfa48c
Faulting module name: combase.dll, version: 10.0.10240.16384, time stamp: 0x559f3aac
Exception code: 0xc0000602
Fault offset: 0x0000000000118915
Faulting process id: 0x2ba0
Faulting application start time: 0xMicrosoft.Photos.exe0
Faulting application path: Microsoft.Photos.exe1
Faulting module path: Microsoft.Photos.exe2
Report Id: Microsoft.Photos.exe3
Faulting package full name: Microsoft.Photos.exe4
Faulting package-relative application ID: Microsoft.Photos.exe5
 
Error: (09/19/2015 11:19:17 AM) (Source: Application Hang) (User: )
Description: The program SearchUI.exe version 10.0.10240.16431 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: e54
 
Start Time: 01d0f1d8083b5bb7
 
Termination Time: 4294967295
 
Application Path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
 
Report Id: 2bc636db-5eea-11e5-b5ff-d05099751c0f
 
Faulting package full name: Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewy
 
Faulting package-relative application ID: CortanaUI
 
Error: (09/19/2015 11:14:38 AM) (Source: Application Hang) (User: )
Description: The program ShellExperienceHost.exe version 10.0.10240.16425 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: f1c
 
Start Time: 01d0f1d8077a125b
 
Termination Time: 4294967295
 
Application Path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
 
Report Id: 8574304b-5ee9-11e5-b5ff-d05099751c0f
 
Faulting package full name: Microsoft.Windows.ShellExperienceHost_10.0.10240.16384_neutral_neutral_cw5n1h2txyewy
 
Faulting package-relative application ID: App
 
Error: (09/19/2015 11:11:18 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-EVSIQGI)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (09/19/2015 09:14:25 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (09/18/2015 12:30:48 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.10240.16412 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: 9e4
 
Start Time: 01d0f237b787e449
 
Termination Time: 8
 
Application Path: C:\Program Files\Internet Explorer\iexplore.exe
 
Report Id: fdeaa94e-5e2a-11e5-b5ff-d05099751c0f
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
 
System errors:
=============
Error: (09/22/2015 02:29:55 AM) (Source: DCOM) (User: DESKTOP-EVSIQGI)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}DESKTOP-EVSIQGIjeremS-1-5-21-1315748407-3099991190-3623834060-1001LocalHost (Using LRPC)Microsoft.WindowsStore_2015.9.9.0_x64__8wekyb3d8bbweS-1-15-2-1609473798-1231923017-684268153-4268514328-882773646-2760585773-1760938157
 
Error: (09/20/2015 02:03:12 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (09/19/2015 11:21:17 AM) (Source: DCOM) (User: DESKTOP-EVSIQGI)
Description: CortanaUI
 
Error: (09/19/2015 11:11:18 AM) (Source: DCOM) (User: DESKTOP-EVSIQGI)
Description: CortanaUI.AppXtpp90jhw9p0njjb85kvhxpppgrqfp117.mca
 
Error: (09/18/2015 11:34:47 PM) (Source: DCOM) (User: DESKTOP-EVSIQGI)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}DESKTOP-EVSIQGIjeremS-1-5-21-1315748407-3099991190-3623834060-1001LocalHost (Using LRPC)Microsoft.WindowsStore_2015.9.9.0_x64__8wekyb3d8bbweS-1-15-2-1609473798-1231923017-684268153-4268514328-882773646-2760585773-1760938157
 
Error: (09/18/2015 06:19:31 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error: 
%%1053
 
Error: (09/18/2015 06:19:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
 
Error: (09/17/2015 10:56:22 PM) (Source: DCOM) (User: DESKTOP-EVSIQGI)
Description: CortanaUI.AppXd4tad4d57t4wtdbnnmb8v2xtzym8c1n8.mca
 
Error: (09/17/2015 10:56:19 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (09/17/2015 10:47:47 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (09/20/2015 09:43:55 PM) (Source: Application Error)(User: )
Description: LogonUI.exe10.0.10240.16384559f398cUSBKeyCredentialProvider.dll_unloaded0.0.0.053d9fa55c0000005000000000002b3c699c01d0f3d6ff942cecC:\WINDOWS\System32\LogonUI.exeUSBKeyCredentialProvider.dll7eb5f780-ed03-4ee1-97e0-47a9f7eadf92
 
Error: (09/20/2015 02:03:16 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (09/20/2015 02:03:12 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (09/19/2015 11:21:17 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-EVSIQGI)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (09/19/2015 11:19:53 AM) (Source: Application Error)(User: )
Description: Microsoft.Photos.exe15.827.16340.055dfa48ccombase.dll10.0.10240.16384559f3aacc000060200000000001189152ba001d0f2f50149a6a0C:\Program Files\WindowsApps\Microsoft.Windows.Photos_15.827.16340.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exeC:\WINDOWS\system32\combase.dll781d6ad6-8856-4e25-8924-34b18dc08f1fMicrosoft.Windows.Photos_15.827.16340.0_x64__8wekyb3d8bbweApp
 
Error: (09/19/2015 11:19:17 AM) (Source: Application Hang)(User: )
Description: SearchUI.exe10.0.10240.16431e5401d0f1d8083b5bb74294967295C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe2bc636db-5eea-11e5-b5ff-d05099751c0fMicrosoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI
 
Error: (09/19/2015 11:14:38 AM) (Source: Application Hang)(User: )
Description: ShellExperienceHost.exe10.0.10240.16425f1c01d0f1d8077a125b4294967295C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe8574304b-5ee9-11e5-b5ff-d05099751c0fMicrosoft.Windows.ShellExperienceHost_10.0.10240.16384_neutral_neutral_cw5n1h2txyewyApp
 
Error: (09/19/2015 11:11:18 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-EVSIQGI)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927142
 
Error: (09/19/2015 09:14:25 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (09/18/2015 12:30:48 PM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.10240.164129e401d0f237b787e4498C:\Program Files\Internet Explorer\iexplore.exefdeaa94e-5e2a-11e5-b5ff-d05099751c0f
 
 
=========================== Installed Programs ============================
 
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
AMD Catalyst Control Center (HKLM-x32\...\WUCCCApp) (Version: 1.00.0000 - AMD)
ASRock XFast RAM v3.0.3 (HKLM\...\ASRock XFast RAM_is1) (Version:  - ASRock Inc.)
A-Tuning v2.0.184 (HKLM-x32\...\A-Tuning_is1) (Version: 2.0.184 - )
BurnInTest v8.1 Standard (HKLM\...\BurnInTest_is1) (Version: 8.1.1009.0 - Passmark Software)
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
Data Lifeguard Diagnostic for Windows 1.28 (HKLM-x32\...\{519C4DB6-B53B-4F5C-8297-89B2BE949FA5}_is1) (Version:  - Western Digital Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
League of Legends (HKLM-x32\...\{79BF4901-1EC4-4726-B3C2-A7859706C6E7}) (Version: 3.0.1 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7535 - Realtek Semiconductor Corp.)
Recuva (HKLM\...\Recuva) (Version: 1.52 - Piriform)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 24%
Total physical RAM: 16306.7 MB
Available physical RAM: 12318.94 MB
Total Virtual: 19250.7 MB
Available Virtual: 14579.64 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.02 GB) (Free:884.06 GB) NTFS
3 Drive e: (4_1GB) (Removable) (Total:3.79 GB) (Free:3.79 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\DESKTOP-EVSIQGI
 
Administrator            DefaultAccount           Guest                    
jerem                    
 
 
**** End of log ****


#4 Jaycan

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Posted 22 September 2015 - 07:26 PM

It's being offered for free as an upgrade from Windows 7 or 8.1 until Summer 2016. As such, why would you purchase install media unless this is a company that intends to install the version on quite a few machines. So, are you a "professional builder and seller" of computers ?

 

"Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M."

Note that : This software is intended for pre-installation on a new motherboard only.

Under RAM you list this ........
Type: Unknown  <<= Are they a Non-branded item ?
Size: 16384 MBytes
Channels #: Dual
Make sure you install all drivers from the Makers only, and please try to find why the RAM is not listed (brand name).
 

Taking a bit of time to check errors, as not all have been logged with M/soft yet, so still looking.



Acer Computer with LG Monitor and Toshiba Laptop with Windows 7.1

Windows 64bit  8.1 - Always fully updated

Firefox / Google Chrome / Internet Explorer Browsers

Usually a home helper here or with friends and nimble fingered ladies who would rather sew or dust, but not clean the bugs out of a computer ...


#5 JMFrog

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Posted 24 September 2015 - 11:41 AM

It's being offered for free as an upgrade from Windows 7 or 8.1 until Summer 2016. As such, why would you purchase install media unless this is a company that intends to install the version on quite a few machines. So, are you a "professional builder and seller" of computers ?

 

It's pretty easy to find reasons why you would need to purchase install media. In my case, this is a brand new build (and yes, a new motherboard), so I don't have an existing Windows install to upgrade. I also don't have a spare Win7 or Win8 license handy that is eligible for an upgrade, so it was simpler to just purchase a new Win10 license.

 

The RAM is an interesting issue. It's Crucial RAM and my BIOS reports it fine, but Windows can't seem to tell what brand it is once it boots. It does get the quantity and timing right, though. I'm still looking into this one, and will reply back when I know more.


Edited by JMFrog, 24 September 2015 - 12:25 PM.


#6 Jaycan

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Posted 24 September 2015 - 08:04 PM

It's pretty easy to find reasons why you would need to purchase install media. In my case, this is a brand new build (and yes, a new motherboard), so I don't have an existing Windows install to upgrade. I also don't have a spare Win7 or Win8 license handy that is eligible for an upgrade, so it was simpler to just purchase a new Win10 license.

Genuine earlier versions are still available from Newegg and other sellers, so I was just asking in case there were problems like this (from OEM disks) and no reserve back up to go to. So I asked "why would you purchase install media unless this is a company that intends to install the version on quite a few machines." since You provide all  help and get nothing from M/soft.



Acer Computer with LG Monitor and Toshiba Laptop with Windows 7.1

Windows 64bit  8.1 - Always fully updated

Firefox / Google Chrome / Internet Explorer Browsers

Usually a home helper here or with friends and nimble fingered ladies who would rather sew or dust, but not clean the bugs out of a computer ...


#7 cat1092

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Posted 24 September 2015 - 11:34 PM

I'd suggest to disable Fast Boot (if enabled) & Hibernation, as the first is a gimmick, your computer never fully shuts down (except any required reboots for updates/and or drivers to install), it's rather a hybrid sleep to make consumers that Windows 8 through 10 'boots' faster, more like turning on a lamp than booting. You should with your components, be running in High Performance mode to bring the beast out, wow what a CPU you have, plus the MB. I'd love to have just the CPU/MB combo you have, that's the base for a 5-7 year future proof system. You also likely have a fast M.2 slot on the MB & can run the newer PCIe SSD's that reads at 2000MB/sec & write at over 1400MB/sec, this blows SATA-3 SSD's in a cloud of dust. 

 

If you don't hibernate, disable that also, this frees up a lot of virtual memory. 

 

The OEM Media is fine, as long as you understand that you have no Microsoft support, that's the main thing & have still a couple of my own, unopened pre-SP1 Windows 7 Pro OEM kits. Can't find these anymore, at least genuine anyway. 

 

One glaring thing that concerns me is this:

 

 

 

Standard SATA AHCI Controller

 

That's what shows in your Speccy device tree, where it should be showing more information, like on the notebook I'm on, it shows:

 

Intel® 7 Series Chipset Family SATA AHCI Controller

 

 

There is obviously some missing drivers on the system & this would clearly cause issues, including HDD corruption, as that's the controller you're missing. You can download the Intel Driver Update Utility from here to detect your drivers, as I feel there's a couple of more that needs to be updated. However, you must ensure your motherboard drivers are up to date first. The ones supplied in the included CD aren't always the latest, as many who builds their own has said more times than I can remember, even on a MB just a few months old. 

 

https://downloadcenter.intel.com/download/24345/Intel-Driver-Update-Utility

 

Try that & see if any drivers are updated, your system shouldn't be showing 'Standard SATA AHCI Controller' under any circumstances. 

 

Let us know the outcome & Good Luck! :)

 

Cat


Edited by cat1092, 24 September 2015 - 11:39 PM.

Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 


#8 Rocky Bennett

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Posted 25 September 2015 - 05:52 AM

To save fully reading every word, this is the best way to go .

 

What was the original (Genuine) installed O/S (Windows 7 / 7.1 / 8 / 8.1 / or other)

 

Windows 10 as released needs a basic Genuine installed system to build on, as it is not a full release yet (as stated). It is an "upgrade" only.

 

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<== Full Directions Here (only Copy / Paste the link)

 

Please download MiniToolBox  and save it to your desktop to run it.
 Check only the following boxes:

  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and copy / paste the content into your next post.

 

 

This is absolutely not true. You can go down to Wal Mart or Best Buy or Target and buy Windows 10, it is NOT just an upgrade. Where did you get that idea? If I built a computer today, I would a copy of Windows 10 from Amazon. 


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#9 JMFrog

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Posted 25 September 2015 - 01:25 PM

Thanks for the response guys!

Funny enough, after my initial post I did notice that I was missing drivers, so I installed what came with the CD. After reading your responses, I then followed Cat's suggestion and downloaded/installed the latest drivers listed on ASRock's website.

 

Here's a Speccy snapshot from the mobo CD driver install: http://speccy.piriform.com/results/t3JbO4dph7sw1GiJr6IVfpe

and here's a snapshot from after I downloaded drivers from the mobo website: http://speccy.piriform.com/results/HBvHXZxo4pMJCQc8pJxeVwk

 

I know that at least the snapshot from the CD install does show a different SATA controller, so I think you're on to something there. After that, I downloaded the Intel utility you linked to, but it didn't find any newer drivers.

 

I believe that fast boot is already disabled, and I'll check on the hibernation settingings. Right now I plan on letting the system run for a day or two to make sure it's stable. If it is, I do plan on setting it to sleep again for a week or so, just to ensure that the original issue has been resolved.

 

Thanks for the compliments on the system :)
I had a bit of a conundrum when picking hardware to build with, because a lot of new stuff just came out (DDR4, the new 2011-v3 socket, etc). So I could either build with the newest, most expensive, but most future-proof stuff, or I could build using older but cheaper hardware. I opted to future-proof.

The M.2 stuff does look very promising but I opted not to use an SSD with my initial build just because I needed a new computer pretty quickly and I'm actually not that familiar with them (my last PC was about nine years old). In the next year or so I'll probably be looking at upgrading my GPU and possibly adding an SSD, so this gives me a great base to start from.

 

Thanks again for the response, I'll run with my current changes for a week or so, and post back with any updates that I have!



#10 cat1092

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Posted 27 September 2015 - 04:47 AM

JMFrog, I can see improvement, now you have some proper drivers installed! :thumbup2:

 

This should help your computer run better across the board, and hopefully end the HDD errors. Probably the upgraded MB drivers alone fixed many issues, as this component is the heart & soul of any computer, installed drivers are not an option, rather a must. 

 

I suggest checking from time to tome to see if any newer drivers are released, often when a product is new, consumers will have various issues & the MB OEM's will ship upgraded drivers to address any. Especially during the first year or so. Usually after 18 or so months, further driver development ends, other than maybe an occasional UEFI firmware update (what many still calls BIOS updates), as by then, consumers will have reported any bugs to be worked out, and the OEM's are concentrating their efforts on newer products. 

 

Hopefully now your issues will be under control, if not, feel free to post back & let us know.  :)

 

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Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 


#11 JMFrog

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Posted 30 September 2015 - 11:18 PM

A quick update:

My computer has been running fine for almost a week now, and everything is looking good. I did have one incident where the computer didn't want to come out of sleep early on, but then I disabled the "fast boot" option and I haven't seen it since. No sign of HDD trouble either.

 

I have a lot of clutter on this computer now leftover from recovering what I could after the last HDD failure and diagnosing what the issue might be. In the interest of getting the "cleanest" start to my new build possible, I think that at the end of the week I'm going to wipe the HDD, re-install Windows, and repeat the driver/settings fixes. I'll then let it run with sleep enabled for a few days, like I have been, and post back here if everything still looks good.

 

Thanks again to everyone for all the input, it's been a huge help!



#12 cat1092

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Posted 01 October 2015 - 01:12 AM

JMFrog, that's fantastic news & you're quite welcome! :)

 

 

 

My computer has been running fine for almost a week now, and everything is looking good. I did have one incident where the computer didn't want to come out of sleep early on, but then I disabled the "fast boot" option and I haven't seen it since. No sign of HDD trouble either.

 

That 'Fast Boot' option is nothing but a gimmick to make consumers think their computers are booting faster. When in fact it's not, rather going in a type of hybrid sleep mode, this is a Microsoft sales tactic & that only. This can be felt more on notebooks when enabled, often there'll be a warmer than normal spot above the keyboard. This cannot be good for the battery & other components, in this mode, the only times the computer is fully rebooted is during the removal/install of drivers, post Windows Update & certain software program updates, such as security. 

 

In all of the above cases, a Full reboot is needed. 

 

I say it should be up to the consumers to decide what's right for us, rather than corporate policies. This 'Fast Boot' debacle has been going on since the release of Windows 8 & for SSD users, it's highly advisable to disable this, hibernation & System Restore, as well as reduce pagefile to around 1024MB or so. That's why many users has 8GB or more of RAM for, let it do it's job. 

 

All of those actions were how I managed to migrate from a 1TB size HDD to a 120GB SSD in 2013, when I purchased my main PC in specs below, and that was counting my recovery partition. probably close to 40GB, if not 50GB of space was freed with all of those actions. Had I not performed these actions, would have required a 250-256GB SSD for the migration, yet still the actions would have had to be performed. On a HDD with tons of space, much of this doesn't matter, except reducing pagefile size. 

 

Always feel free to return, we can always use members with your expertise to assist others build their computers! :thumbsup:

 

Good Luck!

 

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Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 


#13 JMFrog

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Posted 08 October 2015 - 06:23 PM

It's been almost a week since I did a clean install of Windows and re-installed the drivers listed in the previous messages. I haven't seen any power issues or signs of HDD trouble, so I think I'm ready to call this a success!

 

Here's one last Speccy snapshot, just in case anyone wants to check it out: http://speccy.piriform.com/results/j3MXlKYwV0rmBioYX20vvGx

Many thanks to you guys for your assistance, it was incredibly helpful and I'm very happy that my new build is stable.



#14 cat1092

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Posted 09 October 2015 - 02:19 AM

JMFrog, great news to hear & we at Bleeping Computer are happy for you! :thumbup2:

 

Should you need further assistance, our door is always open, and feel free to spread the good word about us.  :)

 

 

 

The M.2 stuff does look very promising but I opted not to use an SSD with my initial build just because I needed a new computer pretty quickly and I'm actually not that familiar with them (my last PC was about nine years old). In the next year or so I'll probably be looking at upgrading my GPU and possibly adding an SSD, so this gives me a great base to start from.

 

And what a base you have to work with! You'll get another 9 years out of this one, if you want, the era of your components are still in it's infancy!  :thumbup2:

 

All the Best,

 

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Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 





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