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Issue with the display on my PC


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#1 callumgander

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Posted 21 September 2015 - 10:30 AM

I've been having an issue where my screen keeps changing between regular colour and the distorted colour in the photo's attached. I thought it was an issue with my DVI-D cable so i bought a new one and the problem is still persisting. Anyone have any ideas?

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#2 usasma

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Posted 22 September 2015 - 05:54 AM

Looks like a video issue, but I'm not a hardware expert.

I'd suggest posting over in the Internal Hardware forums for more expert advice.

In the meantime, start by updating your video drivers and ensuring that the video card's cooler is free of dust/dirt and that the fan is freely spinning.
If this is a laptop, blow out the vents with canned air (DO NOT USE a vacuum or an air compressor as it may cause damage to the system).

 

Beyond that, let's try looking at these reports:

1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


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