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Combofix doesn't work


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#1 banufix

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Posted 20 September 2015 - 07:28 PM

Hi guys,

 

After I download combofix, I can't open the file. I am getting this warnings:"C:/32788RFWJFW/023.dat"

 

Apperatiate for your helps,

 

Banu



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#2 boopme

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Posted 20 September 2015 - 07:40 PM

Hello Banu, CombFix really should not be run by someone not trained in it's use. That said, please explain what is the issue that you want to run CF and Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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#3 quietman7

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Posted 20 September 2015 - 07:40 PM

What operating system are you using?
Is your system infected with malware?
Have you run ComboFix in the past? If so, did you uninstall it?

Where did you download ComboFix from?

The official site for downloading ComboFix is provided in the authorized Guide and tutorial on How to use ComboFix. The link in that guide redirects to ComboFix Download page hosted by BleepingComputer.

There are a number of unofficial sites which host various unauthorized versions of ComboFix (many of which are outdated) or files which claim to be ComboFix. Both ComboFix.org and ComboFixdownload.com offer unauthorized versions of the tool and the download links are seldom current. None of these sites are affiliated with the legitimate tool created by sUBs.
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#4 banufix

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Posted 21 September 2015 - 03:13 PM

My operating system is win 7.

I suspect about it.

I used to run before I format my computer,

I download combofix from 

My problem is internet connection. I can stay in connect to internet for very short time, after my chrome is crushing and not opening. After I restart my computer it can open again. First I need to run Combofix for clean my computer I guess.


Edited by banufix, 21 September 2015 - 03:28 PM.


#5 banufix

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Posted 21 September 2015 - 03:31 PM

I downloaded it from Bleepingcomputer.



#6 quietman7

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Posted 21 September 2015 - 04:21 PM

You can try downloading from another computer (family member, friend, library, etc) with a good Internet connection. Save to a USB (flash, pen, thumb, jump) drive or CD/DVD, transfer to the infected machine, then run the program(s). If you still cannot get it to run then more information would be needed to determine what the problem is.

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. We recommend that people should not be using ComboFix without being advised to do so by a trained expert (see here) who is assisting them deal with a malware problem. When issues arise due to complex malware infections, problems running ComboFix (i.e. stalling, hanging, crashing) or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. When false detections are identified, experts have access to the developer and can report them so he can investigate, confirm and make corrections. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment.

Also be aware that using ComboFix is only one part of the disinfection process. Preliminary scans from other tools like DDS, FRST, OTL, Zoek and RSIT should be used first because they provide comprehensive logs with specific details about files, folders and registry keys which may have been modified by malware infection. Analysis of those logs allows planning a strategy for effective disinfection and a determination if using ComboFix is even necessary. FRST has become our tool of choice since it provides equivalent information and (unlike ComboFix) works on all operating systems.

While our policy is not to offer advice on running ComboFix unless we asked someone to run it, we are certainly willing to help with malware disinfection. If that assistance requires running ComboFix, you will be advised what to do in order to get the tool to run properly or investigate any error messages.

If you need individual assistance with a malware infection, please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
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#7 banufix

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Posted 21 September 2015 - 04:44 PM

Thanks a lot:) I have already posted the logs to the forum with new topic.Let see how it works.



#8 quietman7

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Posted 21 September 2015 - 05:14 PM

Your new topic is posted here.

Now that your new topic is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the information or any log(s) you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take several days to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers but your topic will be reviewed and answered as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

I advise checking your new topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Good luck.
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