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Blue screen of death after I removed a virus


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5 replies to this topic

#1 Spaceman_

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Posted 20 September 2015 - 01:05 PM

Hey guys. After removing a virus from my computer every time I login after a minute it comes up with a blue screen saying that windows shut down. I have no idea what this means and I'm looking for ways to fix this. Any help Is greatly appreciated.

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#2 Ste2ph

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Posted 20 September 2015 - 01:42 PM

Can you read whats on the Blue Screen or does it just flash?



#3 Spaceman_

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Posted 20 September 2015 - 01:46 PM

Can you read whats on the Blue Screen or does it just flash?

Yes I can read it. It says "A problem has been detected and windows has been shut down to prevent damage". Happens after about a minute when I login to the computer. I can open programs and what not in that time before the bluescreen but when it comes up it freezes my mouse and I have no choice but to shut down or restart the computer.


Edited by Spaceman_, 20 September 2015 - 01:48 PM.


#4 blueelvis

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Posted 20 September 2015 - 03:24 PM

Hi Spaceman_ ^_^ & Welcome to the forums,

Kindly follow the below instructions and attach the ZIP file so that we could see what the problem is -
http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

In case the system crashes before the tool completes, please run the tool in Safe Mode. And how did you remove the virus?


-Pranav

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In case I have been helping you and you haven't received a reply from me in 48 hours, please feel free to PM me. Anything else? Still feel free to PM me :)

Did you read this? http://omgdebugging.com/5-tips-for-getting-the-best-bang-for-the-buck-at-fast-food-joints/

#5 Spaceman_

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Posted 20 September 2015 - 04:03 PM

Hi Spaceman_ ^_^ & Welcome to the forums,

Kindly follow the below instructions and attach the ZIP file so that we could see what the problem is -
http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

In case the system crashes before the tool completes, please run the tool in Safe Mode. And how did you remove the virus?


-Pranav

Hi, thanks for helping me out blueelvis. I removed the virus with Panda Antivirus,then I checked with spyhunter and apparently massive amounts of adware and malware files are still here but they're not actively doing anything at all. Also When I try to run the perfmon /report comand in cmd.exe, Resource and performance monitor opens and says "An error occured while attempting to generate the report. The system cannot find the path specified" Sorry if I did something stupid :P

 

Also, can't I restore my computer to a date before this happened? Would that work?

 

Edit: Well that restore fixed everything, thanks for helping me out anyways guys I really appreciate it.


Edited by Spaceman_, 20 September 2015 - 04:46 PM.


#6 blueelvis

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Posted 22 September 2015 - 09:42 AM

 

Hi Spaceman_ ^_^ & Welcome to the forums,

Kindly follow the below instructions and attach the ZIP file so that we could see what the problem is -
http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

In case the system crashes before the tool completes, please run the tool in Safe Mode. And how did you remove the virus?


-Pranav

Hi, thanks for helping me out blueelvis. I removed the virus with Panda Antivirus,then I checked with spyhunter and apparently massive amounts of adware and malware files are still here but they're not actively doing anything at all. Also When I try to run the perfmon /report comand in cmd.exe, Resource and performance monitor opens and says "An error occured while attempting to generate the report. The system cannot find the path specified" Sorry if I did something stupid :P

 

Also, can't I restore my computer to a date before this happened? Would that work?

 

Edit: Well that restore fixed everything, thanks for helping me out anyways guys I really appreciate it.

 

Oh that's nice. Thanks for letting us know :)

 

 

-Pranav


Member of the Bleeping Computer A.I.I. early response team!


In case I have been helping you and you haven't received a reply from me in 48 hours, please feel free to PM me. Anything else? Still feel free to PM me :)

Did you read this? http://omgdebugging.com/5-tips-for-getting-the-best-bang-for-the-buck-at-fast-food-joints/




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