Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

How do you remove windows?


  • Please log in to reply
9 replies to this topic

#1 Black Manta

Black Manta

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:07:24 AM

Posted 18 September 2015 - 12:12 PM

I got a virus and nothing worked. I'm guessing the only thing left to do is uninstall and reinstall. So if W7 is the only OS I have how do I go about doing this? Also I can't download anything. Can't get online.



BC AdBot (Login to Remove)

 


#2 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:24 AM

Posted 18 September 2015 - 12:20 PM

Hi Black Manta :)

Before proceeding to reinstalling Windows, did you post in the malware removal area to receive professional assistance for your malware issue? I'm sure that the helpers there will be able to assist you :)

animinionsmalltext.gif
unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 RolandJS

RolandJS

  • Members
  • 4,539 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Austin TX metro area
  • Local time:05:24 AM

Posted 18 September 2015 - 01:26 PM

Aura, if he gets transferred back here from malware section, he could round up his OEM or MS Windows 7 install DVD, or, hopefully find the hidden factory partition containing the factory-reload, correct?

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#4 OldPhil

OldPhil

    Doppleganger


  • Members
  • 4,240 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Long Island New York
  • Local time:06:24 AM

Posted 18 September 2015 - 01:42 PM

He may even have a recovery partition, man;y times that does away with evil beasts!


Honesty & Integrity Above All!


#5 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Members
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:06:24 AM

Posted 18 September 2015 - 05:16 PM

You have also posted in Am I Infected? That topic is here http://www.bleepingcomputer.com/forums/t/590638/time-frame/

 

Someone has replied in that topic in an effort to help you.

 

At this point you can

 

1) Continue in AII to get your system clean which may be difficult if you cannot get online or download anything. There is an alternative if you have a USB flash drive or external drive and access to another computer. Using the other computer, download the tools to the USB drive, then hook it up to your system and run the tools from there.

 

OR

 

2) Reinstall Windows.

 

You need to decide which one you want to do and let us know.

 

Should you decide to reinstall, what is the manufacturer/model of your computer.



#6 Black Manta

Black Manta
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:07:24 AM

Posted 18 September 2015 - 07:25 PM

It's a Dell Inspirion.



#7 OldPhil

OldPhil

    Doppleganger


  • Members
  • 4,240 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Long Island New York
  • Local time:06:24 AM

Posted 18 September 2015 - 07:37 PM

Give the model we can check to see if it has the recovery partition.


Honesty & Integrity Above All!


#8 Black Manta

Black Manta
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:07:24 AM

Posted 22 September 2015 - 01:20 AM

N5110



#9 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:24 AM

Posted 22 September 2015 - 05:15 AM

If we want to check for a Recovery partition, we can simply open the Disk Management utility and check from there.

mYEYEX7.pngDisk Management Utility
Follow the instructions below to open the Disk Management Utility:
  • For Windows 7, click on the Windows Start Menu, right-click on Computer and select Manage (requires Admin Rights). From there, click on Disk Management in the left pane;
  • For Windows 8, bring the cursor in the bottom left-corner of the screen and wait for the metro preview to open, then right-click on it and select Disk Management;
  • For Windows 8,1 bring the cursor on the Windows logo, right-click on it and select Disk Management;
  • Open the window to its full size, then take a screenshot of it and attach it to your next reply;
mq1pzD6.pngHow to take a screenshot using the Snipping Tool
Follow the instructions below to take a screenshot using Windows' Snipping Tool:
  • Press on the Win Key + R to open the Run box;
  • Enter SnippingTool and press on Enter;
  • The Snipping Tool will open, asking you to choose the area to take in the screenshot;
  • Left click on the area where you want to start the screenshot, keep it, and drag the cursor across the screen;
  • Once done, release the left button to take the screenshot;
  • In the editing window, click on the File menu then Save As;
  • Save the screenshot in a folder that you can access easily;
  • Attaching the screenshot in your reply
    • Go in your thread and click on the Reply to this topic button in the top-right corner;
      85hPFGu.png
    • Below the text box you'll have the option to Attach files. Click on the Choose Files... button, navigate to your screenshot and select it;
      LKVBzF7.png
    • Once done, add a comment to your reply and post it;

animinionsmalltext.gif
unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#10 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Members
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:06:24 AM

Posted 22 September 2015 - 09:31 AM

Black Manta, it seems that you want to reinstall Windows 7.

If this is the case, please go to your Am I Infected topic and let your helper know that is what you are going to do.

After you do that, the AII topic can be closed.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users